About
This service provides medical escorts to accompany patients to hospital appointments, tests, and procedures. It offers administrative assistance like prescription pickup and payment, with real-time updates for guardians. The service is run by medical professionals and aims to provide reliable support for loved ones.
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1.2490.0
September 30, 2024
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FAQ
What is MD ESCORT?
MD ESCORT is a service that provides trained medical escorts to accompany patients to hospital appointments, tests, and procedures. They assist with administrative tasks like picking up prescriptions and making payments, ensuring a smooth healthcare experience for patients and their families.
Who can use MD ESCORT?
MD ESCORT is recommended for the elderly, individuals with mobility issues, those undergoing various tests and treatments, patients needing companion support for procedures like eye exams, anesthesia-accompanied treatments, chemotherapy, dialysis, same-day surgery, and hospital admission/discharge.
How does MD ESCORT work?
Users can book an escort through the app for their desired appointment date. The service begins when the patient meets their escort at the hospital, who then accompanies them through all medical visits and handles administrative duties.
What are the operating hours for MD ESCORT?
The service primarily operates on weekdays from 7 AM to 6 PM and Saturdays from 7 AM to 1 PM. Special requests for services outside these hours can be reviewed and accommodated after consultation.
Where is MD ESCORT available?
Currently, MD ESCORT services are available throughout Seoul. Expansion to the Gyeonggi and Incheon regions is planned for late October.
Does MD ESCORT offer transportation services?
MD ESCORT does not currently provide home-to-hospital vehicle services. Patients who have difficulty traveling to the hospital without a guardian may not be able to use the service.
How are MD ESCORT escorts selected and trained?
Escorts are selected from individuals with hospital work experience or relevant backgrounds and undergo rigorous in-house training. The service is operated by a management team with direct experience of patient inconveniences in medical settings.
Is MD ESCORT free to use?
Yes, MD ESCORT is free to download and use. The service itself involves costs for the escort's time and assistance, which are detailed during the booking process.
