doesn’t work
Purchased ebook from online eslite bookstore. I can see it from my digital bookshelf in the app, but it doesn’t do anything after trying to click on the book. There is a download icon but it also doesn’t do anything. When I click refresh button, it freezes and keeps spinning.
Then i tried clicking the home page button, which worked, and it shows that im logged in as a member, but when I go bak to my digital bookshelf, it says I have no books purchased!!
Then i tried clicking the home page button, which worked, and it shows that im logged in as a member, but when I go bak to my digital bookshelf, it says I have no books purchased!!
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Response from developer
Hello, thank you for your feedback. To further assist you and optimize the system, could you please call our hotline or contact the Intelligent Customer Service on 【https://www.eslite.com】 to share more details about the issue? If possible, providing screen recordings would help us resolve the problem more quickly. Thank you. [Customer Service] +886-800-666-798 UTC+8 Mon – Fri: 08:00 – 19:00 / Sat – Sun & Public Holidays: 09:00 – 18:00
登入問題
登入完過沒多久會自動登出 有時候甚至整天登入頁面無法進入
Response from developer
您好，為了能更瞭解系統狀況並做為優化參考，敬請來電誠品顧客服務專線由專人為您服務，謝謝。(客服專線：0800-666-798服務時間：週一~週五 08:00-19:00／週六~週日及國定例假日 09:00-18:00)
