This app serves as a unified portal for electronic services from the Communications, Space and Technology Commission. It aims to improve the quality and efficiency of services for individuals, private, and government entities, enhancing user satisfaction and digital experience.
Reviews of هيئة الاتصالات are mostly negative: the Business app is rated 4.2/5 from 3.4K App Store ratings. What users like most: excellent service, fast complaint resolution. Top complaints: frequent technical issues, lack of human interaction. Summarized from real user reviews.
4.2.0
January 28, 2026
Improved user experience for the “My Numbers” inquiry service. Improved user experience for the Coverage Maps service.
More3 issues
Complaint submission failures
Inability to track complaint status
4 requests
Ability to attach documents and photos
Support for post office complaints
The "Mutasil" portal is a unified gateway for electronic services provided by the Communications, Space and Technology Commission. It is designed to improve the quality and efficiency of these services for various users.
The portal serves multiple beneficiaries, including individuals, private sector organizations, and government agencies. Its aim is to provide a unified and improved digital experience for all users.
Based on the provided information, the app is free to use. There are no mentions of subscription fees or in-app purchases, indicating it's a complimentary service.
The portal aims to enhance the quality and efficiency of electronic services, raise the satisfaction level of beneficiaries, and unify the digital experience in a modern and distinctive way.
