富邦行動銀行(即將下架!!) User Reviews

Name: 富邦行動銀行(即將下架!!)
Rating: 4.78462 (2679 reviews)

富邦行動銀行(即將下架!!)

TAIPEI FUBON COMMERCIAL BANK CO., LTD.

💰 Finance

Customer Experience

Positive experience21.4% of reviews

Neutral17.9% of reviews

Negative experience60.7% of reviews

~ Based on 28 written reviews from the US App Store.

What users say

Summarized from real user reviews of 富邦行動銀行(即將下架!!). Based on 2.7K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

🚀Fast and convenient
🔒Secure
👍Good service

Negative things

🐛Crashes and bugs
👎Outdated and poor UI/UX design
⏱️Slow login and loading times
🤔Lack of intuitive features

Is 富邦行動銀行(即將下架!!) Safe?

富邦行動銀行(即將下架!!) appears safe based on user ratings. AppsHunter Safety Score for 富邦行動銀行(即將下架!!) is 96/100.

This assessment is based on 2,679 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.8% of ratings point to a safe experience

1.4% of ratings suggest some concerns

0.7% of ratings point to a risky experience

~ Based on 2,680 App Store ratings for 富邦行動銀行(即將下架!!).

Is 富邦行動銀行(即將下架!!) Legit?

富邦行動銀行(即將下架!!) is no longer available in the App Store. AppsHunter Legitimacy Score for 富邦行動銀行(即將下架!!) is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

比新版好用很多

不懂為什麼要用新版，有夠慢，介面也不直覺。新版介面雖然比較乾淨，但是完全不想用。

浪費了一整個早上的時間

a year ago

Response from developer

謝謝您的反饋，非常抱歉讓您有不好的使用體驗，我們會針對各項功能持續優化，若您在使用上尚有任何問題，懇請與本行客服聯繫，我們將安排專人為您服務。

爛到有剩的app 趕緊下架得好

無法理解為什麼一個app可以爛的如此理直氣壯…連推出新的fubon+的轉移彈窗廣告都可以轉移失敗，然後原本 login 的 session 直接被登出
一直都不支援 1Password 等密碼管理工具也就算了，連貼上密碼都不行，真的是又不安全又反智的設計

Fair Points

2 years ago

Response from developer

Awful

Oh my! First of all… where’s English option? Wasn’t Taiwan supposed to be foreigner friendly? Bilingual and all. The app UI is extremely outdated. It’s almost shocking. Nothing works as it supposed to. The worst app from all the banks in the country! Shocking that Costco would cooperate with a bank like that.

Taiwan review

2 years ago

Response from developer

Thank you for letting us know your unpleasant experience and sorry for making you feel bad. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of customers, providing services that meet the needs of users. Our ebank did provide English service, please enter the URL: [https://ebank.taipeifubon.com.tw] and press "En" to swich the language from Mandarin to English. If you have any questions, please feel free to contact us (email to csr@fubon.com or call 02-87516665) for further assistance.

Worst banking App UI

Someone seriously need to work on this app’s UI ….

Line advice

2 years ago

Response from developer

Thank you for letting us know your unpleasant experience and sorry for making you feel bad. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of customers to provide services that meet the needs of users. Thank you for your feedback, we have continued improving this issue. If you have any questions, please feel free to contact us (email to csr@fubon.com or call 02-87516665) for further assistance.

介面醜、無法快速登入

如標題，介面真的很醜；以為自己已經設定好快速登入，結果每次都要手動輸入。登入很不便利，根本不會想要常常使用，記帳功能好像很好，但我要記帳還要糾結這些，那我不如用其他記帳軟體

Shorty0127

2 years ago

Response from developer

謝謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。建議您可嘗試下列步驟： 1. 請您以密碼登入進去後於【三條線>個人服務>快速登入設定>取消快速登入】並重新設定一次快速登入。 2. 若重新設定還是無法使用，請您移除App並重開機，於Apple Store重新下載App後重新設定指紋/顏值登入。若您仍無法解決該問題，請您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，將有專人協助您處理。

UX design of the app is not well designed

The interface of the app is very poorly designed. I also have other Taiwanese bank apps… Fubon’s is by far the worst. I signed up Fubon simply because I shop at Costco in Taiwan where requires the assigned credit card to be used for payment. Fubon is run by one of the richest family in Taiwan, really can’t believe they don’t even properly invest on the app design at all.

Very unlucky customer

2 years ago

Response from developer

Thank you for letting us know about your experience. We will be more attentive and more focused on the optimization of the user experience, and continue to work hard to listen to the voice of our customers to provide services that are closer to the needs of users. If you have any questions, please contact our customer service (02-87516665) and someone will assist you.

更新版本發生不可控制的錯誤

麻煩兼顧一下iPhone 6的使用者吧！你們還有使用iPhone 6的客戶！

Mr. Piano

3 years ago

Response from developer

謝您願意讓我們知道您的使用體驗，也很抱歉讓您產生不好的感受。造成您的不便，敬請見諒，相關單位已緊急修正，請將您的行動銀行App版本更新至10.61版。因新版更新後，尚需一段時間才能同步至每一位客戶的手機，若您收到更新提醒卻無法更新時，建議您先嘗試將APP刪除並重新下載。若您仍無法解決該問題，歡迎您透過本行客服信箱csr@fubon.com，或與本行客服(02-87516665)聯繫，我們將安排專人為您服務。

這個UX 真的太爛了

什麼爛Ux

Line advice

3 years ago

一直卡在登入後的Loabing⋯

App更新後： 1.每次登入都無法用「快速登入」 2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」 3.能不能有選項，關掉邦你存的擾人頁面～

Plasty 2142

3 years ago

一直卡在登入後的Loabing⋯

App更新後：
1.每次登入都無法用「快速登入」
2.輸入正確帳號、密碼，就一直卡在登入後的「Loading⋯」
3.能不能有選項，關掉邦你存的擾人頁面
祝各位MIS、富邦銀行，抓臭蟲成功、愈來愈發達！

Plasty 2142

3 years ago

The UI and UX of the app are outdated

I suggest investing more time and resources into enhancing the design of the app. Currently, the design appears outdated, and the user experience (UX) lacks intuitiveness. Considering that Fubon is one of the leading financial institutions in Taiwan, it would greatly benefit the brand's image and reputation to align the design quality with its stature. By prioritizing a modern and user-friendly design, you can provide a more satisfying experience to your customers and reinforce your position as a top-tier financial institution.

Jüstin