Idea Store User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral0.0% of reviews
Negative experience80.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Idea Store Safe?

Not enough ratings yet to assess Idea Store.

Is Idea Store Legit?

Idea Store - TowerHamlets Libs appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Idea Store is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not even working

The app hasn’t even been working since before Christmas and no one can give a reasonable ETA on when it’ll be up and running.

Not working for months

This app hasn't been working for the last couple of months or so. Please fix it.

Doesn’t work

Doesn’t work, please fix

Terrible

What is the point of having an app if it doesn’t work? I’ve been trying for weeks now to simply reserve books or renew them via the app. For some reason the app could not connect to the catalogue server. Rubbish.

A real shame

Absolutely loved this app, was changing my experience of the library - then for weeks now the search isn’t working (cannot connect to library catalogue) and I can’t renew books I have out already. I asked at the library if there was a known issue and was told curtly “I don’t know anything about that, I can’t help you”.
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Stopped working

The “Sign in” button/icon no longer does anything, so the app is now useless to me.

Books

Great for renewing loans, which is exactly what I needed!

Appalling

This app keeps crashing and won’t allow you to reserve books or dvds - why have an app in the first place if it doesn’t work. Useless

Easy to use

It’s easy to use and good for reserving and extending loans. However it will be even better if it allows multiple sign-ins at the same time, i.e. family sign in. It can save the time to switch btw accounts

Great idea

Great idea, but the fact you have to register for EVERY service makes it virtually unusable. The odd site allows you to register with your card number but most require you to register from scratch. Would be far better if, once you log in using your card number, you could access ALL the services. Until then this app will probably just be sitting on my phone, in the hope of it improving, before I eventually relegate it to the bin.
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