Buggy
- Upgrade for Raids keeps eating my gems and not giving me the upgrade
- Settlement upgrades in the map often have incorrect listed requirements (e.g. “Level up 4 more settlements for next tier” when it is actually 6 more settlements)
I’ve submitted the bugs to the developer, but they still haven’t fixed them even though several weeks have passed. Also, based on the update schedule of the game, I don’t think it’s getting any new content despite what it says in game and what they are telling people in other reviews.
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. Please contact us at support@sozap.mail.helpshift.com with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it.
Copy and paste of the lumber game
Response from developer
Hi there, Thank you for your feedback. We’re sorry you feel Idle Energy Empire comes off as too similar to “the lumber game.” We strive to bring unique mechanics and experiences—mixing idle energy management, resource building, and combat against zombie threats—to set us apart. That said, we’re always listening. If there are specific features in other games you feel we closely resemble (or ones you liked), we’d love to hear them. Your thoughts help us improve in future updates. Thanks for giving us a try, and we hope we can win you over with upcoming content! — The Idle Energy Empire Team
Good game just some bugs
Waste of time do not download at any cost
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. The game is still in its early development phase, we will forward this to our production team. Thank you for playing.
Great game but with a question
Fun, but broken
Response from developer
Hi, Thank you for reporting this, and sorry for the inconvenience. In the current version, the game is designed so that you can only play the currently active factory. Completed factories begin generating idle exploration tokens once they’re finished. Thanks for playing.
Buggy
- Upgrade for Raids keeps eating my gems and not giving me the upgrade
- Settlement upgrades in the map often have incorrect listed requirements (e.g. “Level up 4 more settlements for next tier” when it is actually 6 more settlements)
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. Please contact us at support@sozap.mail.helpshift.com with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it.
Game won’t open or load anymore
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. The game is still in its early development phase, you will need to reinstall the game and try to run it again.
Not working after the update
Crashes after update?
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. The game is still in its early development phase, you will need to reinstall the game and try to run it again.
Bug
Response from developer
Hi, please contact us at support@sozap.mail.helpshift.com with information about your issue and ideally a screenshot of the error you are getting. We'll definitely look into it.
Hit or miss
Worth the download
Special crate contained no BuzzPoints
Response from developer
Thank you for your feedback and for sharing your experience! We’re sorry for any inconvenience caused. The game is still in its early development phase, we will forward this to our production team. Thank you for playing.
Major error.
Also when I click on certain parts of the map, the game crashes.
I absolutely love this game. It there’s bugs and I hope you fix it soon. Would love to give you 5 stars. And I will when it’s fixed!
Response from developer
Thanks for your feedback! The game is in early development, and we're adding new features and content. The latest update includes exciting factories and improvements. Ensure you're playing the latest version! For issues or help, contact us at support@sozap.mail.helpshift.com. We’re here for you!
Car factory
Response from developer
Hi, Our team has been working hard to resolve bugs, and the latest update (version 0.1.9) includes a fix for this problem. Please update the game and let us know if the issue persists. Thanks for your patience and support!
Good game, But
Response from developer
Hi, Our team has been working hard to resolve bugs, and the latest update (version 0.1.9) includes a fix for this problem. Please update the game and let us know if the issue persists. Thanks for your patience and support!
Can’t get past level three
Response from developer
Hi, Our team has been working hard to resolve bugs, and the latest update (version 0.1.9) includes a fix for this problem. Please update the game and let us know if the issue persists. Thanks for your patience and support!
Money and blue tokens
Response from developer
Hi, We're sorry for the issue you encountered, and we truly appreciate your feedback. Our team has been working hard to resolve bugs, and the latest update (version 0.1.7) includes a fix for this problem. Please update the game and let us know if the issue persists. Thanks for your patience and support!
Good game but too many bugs
Response from developer
Hi, We're sorry for the issue you encountered, and we truly appreciate your feedback. Can you please contact us on our support at support@sozap.mail.helpshift.com and send us some screen shots of the issue you are experiencing? Thanks for your patience and support!
