IDWeek User Reviews

IDWeek
IDWeek
Infectious Diseases Society of America

Customer Experience

Positive experience2.6% of reviews
Neutral7.9% of reviews
Negative experience89.5% of reviews

~ Based on 38 written reviews from the US App Store.

What users say

Is IDWeek Safe?

IDWeek appears mostly safe based on user ratings. AppsHunter Safety Score for IDWeek is 74/100.

This assessment is based on 590 user ratings, with an App Store average of 3.7/5.

Safety Analysis

64.7% of ratings point to a safe experience
8.0% of ratings suggest some concerns
27.3% of ratings point to a risky experience

~ Based on 590 App Store ratings for IDWeek.

Is IDWeek Legit?

IDWeek is no longer available in the App Store. AppsHunter Legitimacy Score for IDWeek is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Freezes and crashes

Besides being very slow (whether or not on WIFI) it freezes suddenly. Can’t see my favorites despite me spending a long time saving them. I used the paper schedule 95% of the time

Response from developer

Thanks for taking the time to give us feedback. We apologize that the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues. We hope to see you next year at IDWeek 2024.

One star is too many

Freezes constantly: hard to navigate a national/international meeting with an App that will not load schedule. IDSA and others please get a better App for next year. This has been an issue with prior meetings and versions of the App. Maybe time to consider another App developer?

Response from developer

Thanks for taking the time to give us feedback. We apologize the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues (and, as you suggest, will be looking at different app vendors). We hope to see you next year at IDWeek 2024.

Works poorly

Keeps logging out. To fix this I have tried reinstalling twice and now I can’t even log in - can’t reach server.

Crashes, with other problems

Slow, and crashes a lot. I can’t open my favorites. I’m glad they’re still printing a paper scheduled coz the app is useless most of the time. It was much faster and didn’t crash as often in previous years

Just Not Working

I favorites the lectures I want to see, but now whenever I pull up my schedule it crashes. Over and over and over again. Pretty much only good for unwanted notifications and a 10 sec pharma add on start up. I probably should give it 1 star were it not for the fact it seemed to work briefly prior to IDWeek starting.
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Response from developer

Thanks for taking the time to give us feedback. We apologize that the experience with the app was so poor. We are working on an entirely new app for next in order to rectify the issues. We hope to see you next year at IDWeek 2024.

Pretty awful

When the app decides to cooperate it works well. Unfortunately, at least half the time it freezes or stalls and is utterly useless.
The kick in the teeth was that many of the notes I took during sessions seem to be lost. They saved initially but when slides were later added to the app by the organizers, it seems the slides have over-written my notes.
Don’t make the mistake I did and avoid using the notes feature!
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Evaluation

Needs improvement. Very slow and freezes frequent
I wasn’t to submit this comment and cannot do it

Non responsive, extremely slow app

Frustrating. I started hand writing schedules the night before bcoz the app wont respond when you need it to.

Disappointing quality

Very poor quality. Crashes and freezes extremely frequently. Difficult to navigate. Almost impossible to participate in the polling function which was a major feature in MANY of the talks. There was also no map or navigation feature that I could find. Very disappointing.

Mediocre

Clumsy sluggish interface.

So bad

Terrible. Freezes all the time, not intuitive, old interface, stupid pharma advertise. Very substandard.

Unusable

Heavily used the app in prior year but this year freezes on start screen and often glitches/non responsive. First time in years I needed to use website instead of app.

Needs work

Glitchy. Too many upfront ads that stall entry to the main menu. Even after the ads, there are delays in transitioning from main menu to submenus (e.g., My Schedule, etc.). Occasionally freezes up.

Buggy and filled with advertisements

This app is buggy and often unresponsive. There is also a full screen ad that appears every time you try to use the app. The iPad version is made for an old iPad aspect ratio and doesn’t display correctly on modern iPads.

Good when it works but buggy and unreliable

This app has a number of good features. However it is very unstable both at the meeting and in setting where ther is great connectivity and low use. Polling was erratic at best. Live question feature never worked. Moderator view was promised to auto populate but never appeared. I would Prefered a reliable app with fewer features over this ambitious but bug-ridden beta ware.
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Response from developer

Hi ATP56, We apologize for any issues you may have experienced with the app during the event. If you would like to reach out to our team for further assistance, we are available 9am-9pm EST Monday thru Friday at 410-638-9239. Best Regards, CadmiumCD.

App needs work

This App kept on crashing , too many adds every time you open it , some presentations are not uploaded , and you should be able to add your ABIM number and collect CME credit through the App.

Crashes frequently and unwieldy

Compared to prior years this IDWeek app is much worse. The app crashes frequently, requests me to login multiple times, and its much more difficult to add events to your schedule (I have to go through multiple levels to add the events). The ads are quite horrible as well and way too present/intrusive. The polling system barely ever works. I am very disappointed bc in recent years the apps were so much more helpful.
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Response from developer

Hello pedro7, We do sincerely apologize for any difficulties you may have had while using the app. We are always working to improve user experience and functionality. Please feel free to reach out to our live team at 410-638-9239 if you would like to do any further troubleshooting. Best, CadmiumCD.

ID Week

Keeps crashing and loosing individual schedule. Also not intuitive on how to create personal schedule. Trying to claim CME is difficult and also frequently crashes. Using polling feature ineffective and doesn’t work

Unfortunate

Unfortunately this app works only about 1/2 the time. Often just freezes. It’s frustrating bc I didn’t opt to get a printed program bc I’m used to using the app. Can’t figure out who’s talking when needed. Have to wait till it decides to work...

Poor Planning

How is it that the number of lunch vouchers did not match up with the number of lunches provided? I, unfortunately, did not get lunch and having limited mobility was not able to go find somewhere else to eat. Poor planning on the part of the event organizers?