About
Manage your utility services conveniently from your mobile device. Pay bills, check account details, report outages, and get in touch with customer support. Access office directions and sign up for important notifications.
What's New in IEC Connect
26.01.10
March 31, 2026
-Added liability waiver acknowledgment for cutoff account payments -New alternate outage reporting options now available -Support for PayGo barcode display -Improvements to Multiple Accounts payment flow -Bug fixes and stability improvements -Enhanced performance and security
MoreFAQ
How do I pay my bill with IEC Connect?
IEC Connect allows you to pay your bill directly through the app. Simply navigate to the 'Pay your bill' section to complete your transaction securely.
Can I report an outage using IEC Connect?
Yes, you can report an outage directly through the app. The 'Report an outage' feature ensures your issue is communicated quickly to the service team.
What account information can I check in IEC Connect?
You can check your account information, including current balance and usage details, within the IEC Connect app. This feature provides easy access to your account status.
How can I contact support through IEC Connect?
IEC Connect provides options to call or email customer support directly from the app. This makes it easy to get in touch for any inquiries or assistance.
Does IEC Connect offer directions to Illinois Electric Cooperative offices?
Yes, the app includes a feature to get directions to their offices, making it convenient for in-person visits.
Can I receive notifications from IEC Connect?
Yes, you can sign up for notifications through IEC Connect. This ensures you stay informed about important updates and service alerts.
Is IEC Connect available on Android devices?
Based on the supported devices listed, IEC Connect is available for iPhone and iPad. It is not explicitly stated if it is available for Android.
How often is IEC Connect updated?
The latest version of IEC Connect is 26.01.10, last updated on March 31, 2026. This indicates the app is actively maintained.
