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IELTS by IDP User Reviews

IELTS by IDP
IELTS by IDP
IDP Education Ltd
📚 Education

Customer Experience

Positive experience27.6% of reviews
Neutral3.4% of reviews
Negative experience69.0% of reviews

~ Based on 58 written reviews from the US App Store.

Is IELTS by IDP Safe?

IELTS by IDP appears safe based on user ratings. AppsHunter Safety Score for IELTS by IDP is 85/100.

This assessment is based on 165 user ratings, with an App Store average of 4.3/5.

Is IELTS by IDP Legit?

IELTS by IDP appears legitimate, with a few gaps. AppsHunter Legitimacy Score for IELTS by IDP is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Bad service

They waste alot of time of candidates
Choose British ColumbiaChoose British Columbia

Response from developer

We are sorry for any inconvenience you have faced with the app. Please share the exact issues along with relevant screen shots at ieltsappsupport@idp.com and we will do our best to rectify them. Thanks. Edit Response

Bad interface

Messy ui
prateekclareprateekclare

Response from developer

We are sorry for any inconvenience you have faced with the app. Please share the exact issues along with relevant screen shots at ieltsappsupport@idp.com and we will do our best to rectify them. Thanks.

Good

Good for pr I like
Viswjit singhViswjit singh

Response from developer

Hi, we’re happy you enjoyed your IELTS experience! If you ever need support, you can contact us at ieltsappsupport@idp.com.

Marking

I think you guys should start providing easy passages in reading for students to secure their target score and be lenient with marking writing tasks. Due to not receiving targeted score students have to give up their dreams.
H Johal ausH Johal aus

Response from developer

Thank you for your feedback. While we understand that your experience wasn’t as expected, please share your detailed feedback at ieltsappsupport@idp.com, so we can look into it closer.

Feraldo

Test Result
Jen FeraldoJen Feraldo

Response from developer

Hi, we’re happy you enjoyed your IELTS experience! If you ever need support, you can contact us at ieltsappsupport@idp.com.

Difficulties to access the courses

I have booked an IELTS preparation course with Macquarie University through the app. Previously, I accessed the course on my iPhone and completed several modules.

Unfortunately, my iPhone is currently not working, so I have temporarily switched to an Android phone. I installed the “IELTS by IDP” app on my Android device, but I cannot find the Macquarie University course in the Prepare section to continue my studies.

My IELTS test is scheduled for next week, so timely access is important. Could you please advise whether it is possible to access the Macquarie University course on an Android device, or if there is an alternative way to access the course via a web browser?
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279Ash@279Ash@

Terrible

Useless app, doesn’t show official results.
TobrimeTobrime

Response from developer

We are sorry for any inconvenience you have faced with the app. Please share the exact issues along with relevant screen shots at ieltsappsupport@idp.com and we will do our best to rectify them. Thanks.

Hidden terms: No refund for cancellation

I experienced being mistreated by IDP. I booked two exams in July and then changed the exam time once. When I first contacted IDP to change the exam time, they kindly helped me change the time, but didn't remind me that my second exam couldn't be cancelled after the change. Then, when I cancelled the second exam more than a month in advance, they refused to refund. Here, I went through 4-5 days of communication, and IDP sent me a PDF document via email stating that a refund was not possible. They then repeatedly asked me to check the refund instructions on the Terms and Conditions website, which I checked at least 3 times, even taking screenshots of the details, but the document they sent in the email was not in the location they specified. Later, I filed a complaint with NSW Fair Traiding, and the result was that after FT personnel contacted them, they told me that IDP's attitude was very tough. Regardless of whether I take further arbitration, IDP's behavior constitutes unfair treatment of consumers with hidden clauses. I never thought IDP would be like this, and now I understand why everyone I know chooses PTE.
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Balalala轰Balalala轰

Response from developer

We are sorry to hear that you were not very happy with our services. Please share the exact details along with relevant screen shots at ieltsappsupport@idp.com and we will do our best to rectify those at the earliest. Thanks.

Will not open

After downloading it just comes up with a white screen
dnc11wrdnc11wr

Poor user experience

Can’t see my booked exam center on the app. Are you for real???
CriticalQuailCriticalQuail

Response from developer

We’re sorry to hear about the trouble you’re facing. Please ensure you're using the latest version of the app. If the issue persists, feel free to reach out to us at ieltsappsupport@idp.com for further assistance. We're here to help!

Diana

The app does not allow me to access the resources it has available
DianlsDianls

Very bad worst app full of scam frauds glithches

Very bad worst app full of scams frauds glitches unable to use
Akshay marwahaAkshay marwaha

Response from developer

Hi, we apologize for the inconvenience caused. To further investigate, we would appreciate your detailed feedback. Kindly reach out to us at ieltsappsupport@idp.com. Thanks.

Macquarie course and E2 free trial is not working on app. Please fix that issue

Please fix above mentioned issues
ABK AABK A

Response from developer

Hi, we apologize for the inconvenience caused. To further investigate, we would appreciate your detailed feedback. Kindly reach out to us at ieltsappsupport@idp.com. Thanks.

Go for it!

Good app for easy and smooth exam booking
KaphaleKaphale

Response from developer

Thank you for your positive feedback! We're delighted to hear that from you. If you have any further comments or suggestions, please feel free to share them with us at ieltsappsupport@idp.com. We appreciate your support and hope our app continues to meet your expectations. Thank you for using our app!

User experience

Nice UI , smooth experience
Zeb235Zeb235

Response from developer

Thank you for your positive feedback! We're delighted to hear that from you. Our team has worked hard to create a seamless and intuitive UI that enhances your experience. We appreciate your kind words and value your support. Thank you for using our app!

Useless app

It doesn’t do anything.
Please don’t download it. You will have to pay money for everything!
SuuurreeeSuuurreee

Response from developer

Hi, we apologize for the inconvenience caused. Please note that our app only charges for services related to booking the IELTS test. To help us resolve your concerns, we would greatly appreciate your detailed feedback. Kindly reach out to us at ieltsappsupport@idp.com. Thanks.

Glitch

In the app, there is a section where I need to guess the correct meaning, where is the word for which I need to guess the meaning?
Chahat SonejaChahat Soneja

Response from developer

Hi, we apologize for the inconvenience caused. To further investigate, we would appreciate your detailed feedback. Kindly reach out to us at ieltsappsupport@idp.com. Thanks.

Useless website

Things are to complicated on idp website and there is nothing which we can access on their app too. Finding really difficult to use their website to download a TRF. I want to get reset my password but they are not send email from which i can reset password.
AkkkkkkkkkksssssshhhhhhhhhAkkkkkkkkkksssssshhhhhhhhh

Response from developer

Hi, we apologize for the inconvenience caused. Please make sure you have the latest version of our app. If the issue persists, please share more details like the current app version, email ID used to login, test center details and relevant screen grabs to ieltsappsupport@idp.com. Thanks.

Overall experience is good

Even helps you to prepare for the exam
OxyNaviOxyNavi

Response from developer

Thank you for your positive feedback! We're delighted to hear that from you. If you have any further comments or suggestions, please feel free to share them with us at ieltsappsupport@idp.com.

Awesome app

Excellent! I learned from the app!
Gus PeruzzoGus Peruzzo

Response from developer

Thank you for your positive feedback! We're delighted to hear that from you. If you have any further comments or suggestions, please feel free to share them with us at ieltsappsupport@idp.com. We appreciate your support and hope our app continues to meet your expectations. Thank you for using our app!