Audiobook stopped working
Response from developer
Hi versed730, we will take a look into this, in the meantime please contact support@ifsta.org so we may track this issue properly and provide assistance in troubleshooting.
App doesn’t even work
Response from developer
Hi DM403, we recommend selecting "Buy All" and then "Restore Purchases". You should not have to make the same purchase again. If you are still having issues, please reach out to support@ifsta.org.
Practice exam
Nothing like the test
No CarPlay for audio book and freezes on Bluetooth
No CarPlay for audio book
Nothing like the test
They have corrected their mistakes
Great
Exam Prep issue
Audio speed issues
Response from developer
Hi FF1391 , thank you for your feedback. I have passed your suggestion on to our App Development Team. If you would like to speak to someone from our team please reach out to us at support@ifsta.org.
Won’t let me buy exam prep
Response from developer
Hi jtcromer, thank you for your feedback. Our app development team is looking into this issue and we hope to have a resolution soon.
Incorrect answers to questions still exist.
Response from developer
Hi, thank you for your feedback. We would like to look into this for you. Please send us a screenshot of any incorrect questions to support@ifsta.org so we can have our App Development Team look into it.
Wrong information.
Response from developer
Hi Colby, we would like to look into this for you. If you could, please send us a screenshot to support@ifsta.org so we can have our App Development Team look into it. To request a refund, please visit https://reportaproblem.apple.com/ and sign in with your Apple ID. The page will ask "What can we help you with?" and from the dropdown menu, choose Request a refund.
Incorrect answers
Response from developer
Hi KS3473, I apologize for the inconvenience. Our app developers were made aware of this issue and corrected the problem affecting the answers not lining up to the questions with the most recent update to version 1.0.4. Please install the most current update to resolve the issue you're experiencing. If you would like to speak with someone from our team please reach out to us at support@ifsta.org.
Test answers are wrong
Response from developer
Hi 1234432154321stupidnicknames, I apologize for the inconvenience. This problem was caused by a coding issue that was fixed in the most recent update to version 1.0.4. If you would like to speak with someone from our team please contact us at support@ifsta.org.
Horrible
Response from developer
Hi Hubb537, thank you for your feedback. I apologize for the inconvenience with the app question and answers not lining up. An error in the app coding was identified that was causing this issue. Our app development team has corrected the problem in the coding and issued a new update that we expect to be live, pending Apple's approval, within a week. If you would like to proceed with a refund, you may do so through Apple's "Report A Problem" page. Please reach out to us at support@ifsta.org if you would like to speak with one of our support team members.
Answers are wrong!
Response from developer
Hi Ffguy03, thank you for your feedback. I apologize for the inconvenience with the app question and answers not lining up. An error in the app coding was identified to be causing the issue. Our app development team has fixed the coding problem and issued a new update that we expect to be live, pending Apple's approval, within a week. Please reach out to us at support@ifsta.org if you would like to speak with one of our support team members.
Answers are not correct!!!
Response from developer
Hi Idf12, thank you for your feedback. I apologize for the inconvenience with the app question and answers not lining up. An error in the app coding was identified that was causing the issue. Our app development team has fixed the problem and issued a new update that we expect to be live, pending Apple's approval, within a week. Please reach out to us at support@ifsta.org if you would like to speak with one of our support team members.
Wrong stuff to study
Response from developer
Hi Justin, thank you for your feedback. After the app was released, an error in the coding was found causing the questions and answers not to line up. Our app development team has fixed the issue with a new update that we expect to be live, pending Apple's approval, within a week. I apologize for the inconvenience this has caused. Please reach out to us at support@ifsta.org if you would like to speak with one of our support team members.
