IFSTA HazMat First Responder 5 User Reviews

IFSTA HazMat First Responder 5
IFSTA HazMat First Responder 5
International Fire Service Training Association

Customer Experience

Positive experience14.0% of reviews
Neutral14.0% of reviews
Negative experience72.1% of reviews

~ Based on 43 written reviews from the US App Store.

Is IFSTA HazMat First Responder 5 Safe?

IFSTA HazMat First Responder 5 has mixed safety signals based on user ratings. AppsHunter Safety Score for IFSTA HazMat First Responder 5 is 50/100.

This assessment is based on 56 user ratings, with an App Store average of 2.1/5.

Safety Analysis

21.4% of ratings point to a safe experience
7.1% of ratings suggest some concerns
71.4% of ratings point to a risky experience

~ Based on 56 App Store ratings for IFSTA HazMat First Responder 5.

Is IFSTA HazMat First Responder 5 Legit?

IFSTA HazMat First Responder 5 is no longer available in the App Store. AppsHunter Legitimacy Score for IFSTA HazMat First Responder 5 is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Audiobook inaccessibility

I am extremely disappointed in this app. I paid for the audiobooks but non of them work properly. The app begins glitching out and I am unable to play any of the chapters. This problem should really be fixed- especially considering that the audiobooks alone are nearly $35.

Response from developer

Hi Ncs21, please reach out to support@ifsta.org for additional help with the issues you are encountering. Additionally, make sure you have a strong internet connection while using our audiobooks or try downloading them for offline use.

Courses ch:2

Just purchased the courses and pg2 on the chapter 2 course won’t play the video and won’t let me see other slides. Can there be a fix? If not I would like my money back for courses and you can lock courses in my app. Bummed it happened first thing and afraid there is more courses that are not working correctly.
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Response from developer

Hi Mike_808, please contact support@ifsta.org for more information regarding refunds.

Just use the book.

This app is incredibly glitch on the phone and iPad. I can't use it at all. It constantly freezes. The practice exams have good information but it does not help with certification testing.. Better off just reading and studying the book. I won't be using another IFTSA app in my education..

courses

I paid to unlock all the chapter courses, but it’s basically power point slides & it will only set me see the first 1-2 slides of each section. text doesn’t fit on my phones screen & I can’t get to the “next button” even with ch. 1 & it’s free.

Please fix

I really like this app. The audio book is a big help. The interactive courses and test prep are awesome. But, the audio only works sometimes on the videos. It’s super frustrating. It works mor consistently with headphones. But not always.
It’s not a hardware issue, I’ve already trouble shot that.
Ifsta!! Please fix! I have 2 of your apps and it’s the same on both.
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Audiobook is not complete at all.

There are several chapters where they are missing half of the audiobooks. What am I paying $35 for when I am only getting half of the products.

1001 review

Some answer are just blatantly wrong, very poor choice to study with.

Great Study guide

I bought this for the review questions for the hazmat exam. I found it to be very helpful. I liked how it saved the questions I got wrong for easy review later.

Highly do not recommend

I thought this was a good app to use but it did not help me in my test. I constantly would score 90’s & I studied 100 questions everyday & studied the DOT vehicles. & still scored bad on my hazmat awareness & OPS resulting in 60’s on both hazmat tests.

Response from developer

Hi damibigbrown, our Exam Prep is designed to help you study the IFSTA materials that may appear on an exam. Different states have different exams which can be a combination of materials from multiple publishers. If you have further questions please reach out to our support staff at support@ifsta.org.

Needed work before, new update nothing works

Audiobook wouldn’t play in the background, you had to leave it open and your phone unlocked. None of the study features worked, adding questions to the study deck. I updated the app yesterday and now I can’t take any practice exams plus I had to re purchase everything. $50 is a lot of money for absolutely nothing, I hope you’re able to figure this out
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Response from developer

Hi ringo0719, thank you for your feedback, the issues you mentioned including the "restore purchase" error should now be fixed with the most recent update of this app. We apologize for any inconvenience this may have caused. Please reach out to our support team if you are still experiencing any issues at support@ifsta.org.

New edition

Will there be a new edition for the 6th edition of this book?

Audiobook inaccessible

Really wanted to listen to the audiobook. On my iPhone X I couldn’t find a way to purchase. Bought the interactive course hoping that would give me access but it didn’t. Contacted IFSTA and they said they’d advise the developer. I checked in daily for a few weeks. My Hazmat course has come and gone and still no ability to buy the audiobook. In the mean time, I upgraded to an iPhone 13 but that didn’t help.
Why did they go through the expense of recording an audiobook if you can’t get it? I would buy it outside of the app but don’t see that option either.
Two stars only because of the container identification section.
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Response from developer

Hi Rafe, we appreciate your feedback. Our app development team is working on an update to resolve the issue of being unable to purchase the audiobook affecting some devices and we hope to have the update released soon. If you would like to speak to one of our support team members, please reach out to us at support@ifsta.org.

Can’t download audiobook

Chapter one will play, any attempt to download the rest of the audiobook a pop up advices you to unlock access, but there is nowhere to unlock access. Also the screen must be open to listen to the audiobook.

This app needs a lot of improvement.

Response from developer

Hi Dwc76, thank you for providing feedback. Our app development team is working on an update to resolve these issues and we hope to have the update released soon. If you would like to speak with one of our team members please contact us at support@ifsta.org.

App Tips

They app works well. It would be more helpful if the app’s container identifier also gave the names of the the trucks, i.e. MC 307/DT 407. Also I would like if the audio chapters would stay open after I lock my phone. It tends to cut off after when the screen go off. This would be more helpful because I like to listen to the chapters on my way to work. If you could fix those issues that would be great. Thank you
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Response from developer

Hi Fst Time Home Buyer, thank you for your feedback. Our app development team is working on an update to allow the audiobook to play in the background, we hope to have the update released soon. If you would like to speak with one of our team members please contact us at support@ifsta.org.

Does function like other IFSTA apps

The 5th edition hazmat app won’t play the audiobook in the background so the screen has to be on all the time while listening. And the practice exams save every question to the study deck instead of just the missed questions.

Response from developer

Hi EVTfiremech, thank you for your feedback. Our App Development Team is working on an overhaul of this app to fix the issues you've described, and we hope the update will be available soon. If you would like to speak with someone from our team, please reach out to us at support@ifsta.org.

Study deck

I just wish the study deck would work… It doesn’t save just the wrong answers or selected questions but the whole test (there is no point in using study deck if you need to retake the whole test)

Response from developer

Hi popisil, thank you for your feedback. I've passed this information on to our App Development Team for testing. If you would like to speak with someone from our team please reach out to us at support@ifsta.org.

Course Book doesn’t advance

The chapters don’t advance past page 2. There is is no next button??

Doesn’t Interface Correctly

I purchased the interactive courses and can’t get passed page 2 of chapter one as it isn’t built to interface correctly. I would like a refund of the $20 I spent because I cannot access the content I paid for.

Response from developer

Hi TrutH, thank you for the feedback. I have reported this issue to our app development team and we hope to have a resolution soon. To receive a refund, please visit Apple's "Report a Problem" page. Please reach out to us at support@ifsta.org for assistance.

Purchased app and review deck not working…

Review deck does not work. When you complete a chapter, it just has all of the chapter questions on it again, not just the incorrect.

Misleading pricing

Paid $35 and I have access to the chapter 1 quiz and a container quiz that’s about it. They want an additional $10 per chapter quiz? Or they are very unclear on pricing. Then there are additional study resources for an additional $20. Was hoping for supplemental study material to my book but this is not it.
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Response from developer

Hi Ski bum Ben, I apologize for the confusion. The exam prep cost is to unlock all chapters, not per chapter. If you would like to speak to a member of our team please reach out to support@ifsta.org.