IFSTA HazMat Technician 2 User Reviews

IFSTA HazMat Technician 2
IFSTA HazMat Technician 2
International Fire Service Training Association

Top reviews

Good for confidence

Although the quiz questions are good and can help prep you for how stuff is worded this was pretty useless to study for the state test. The book and reading the chapters is what will pull you through the clutch if you don’t already know the information

Borderline Unusable

The app has a few near fatal flaws. You can’t select the number of test questions and, for some questions, your are unable to scroll down to the button to move on to the next question and end up stuck. I only gave it more than one star since the questions are good.

Response from developer

Hi Ranger1845, we appreciate your feedback. We apologize the new update did not resolve this issue. We met with our App Development Team on 6-24-22 and they are working on resolving these issues. If you would like to speak with someone from our team or to be notified when the new update is available please contact us at support@ifsta.org.

Needs improvement

Let me swipe back to a previous question within a chapter quiz. It also does not allow me to customize the number of questions in each quiz. It just turns red and won’t open a quiz.

Response from developer

Hi MrTowelie, thank you for your feedback. Our App Developers have released an update to version 1.13.1 to resolve reported issues. Please update to the current version and if you're still experiencing trouble please contact us at support@ifsta.org.

Help please

My app just shut down out of nowhere & now Nothing is showing up no practice test no material … I even tried to delete the app and redownload it and now it won’t let me redownload 😡😡 seriously for $10 this shouldn’t be happening

Response from developer

Hi Sir Freshington, thank you for your feedback. Our App Developers have released an update to version 1.13.1 to resolve reported issues. Please update to the current version and if you're still experiencing trouble please contact us at support@ifsta.org.

Eh but ok

The number of test questions cannot be adjusted. It is irritating and inconvenient. The questions are helpful for studying and the app seems good other than the previous stated issue.

Response from developer

Hi madcapncap, thank you for your feedback. Our app developers are working on an update to add in the ability to select the number of questions, and we expect the update to be released soon.

Poor Format

This is a mobile app but functionality on an iphone is terrible. You cannot see all the possible answers on the screen and you cannot scroll down to read what you need to. If you tap on your chosen answer you cannot select a different one before it saves your response if you change your mind. Because you cannot scroll down on the screen you cannot hit the next button. I got through 4 questions in Chapter 1 before I couldn’t continue the exam because I can’t scroll down on the screen. I want my money back.
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Response from developer

Hi nhyefieba, thank you for your feedback. We're sorry to hear you're disappointed in our app. I've passed your comments on to our App Development Team. This app was created by a previous developer so it is receiving a complete redesign to fix any known issues. To request a refund, please visit https://reportaproblem.apple.com/ and sign in with your Apple ID. The page will ask "What can we help you with?" and from the dropdown menu, choose Request a refund.

Cannot select number of questions to establish a viable practice exam

Fix this, 5 stars.

Response from developer

Hi Smokeeater722, thank you for your feedback. Our App Development Team is working on an update to fix this issue. This app was created by a previous developer, so it is receiving a complete redesign to correct the problem. Due to the complete redesign, this issue has taken longer than usual to address. If you would like to speak with one of our team members please reach out to us at support@ifsta.org.

Wrong answers

How does the people who wrote the book provide wrong answers in their app. When you select the correct answer it tells you it is wrong and gives you the page number for the correct answer which actually gives you the answer that you answered wrong but is actually correct.

Response from developer

Hi Celtic49er, we appreciate your feedback. We'd like to look into this for you. Please send us a screenshot of any incorrect answers to support@ifsta.org.

Selecting Questions

There is a glitch that doesn’t allow the user to select the number of questions they would like to take on the practice exam. The user may choose “all” or not take the exam due to an error.

Response from developer

Hi Nickolasjrock, thank you for your feedback. Our App Development Team is working on an update to fix this issue, and we hope to have a resolution soon.

Test Number Adjust

You still can not adjust how many questions you want to take. If you try the numbers go red and say 1-0. Really frustrating. Dec 20th was last comment they would fix issue still not fixed. Sad I paid 10$!!

Response from developer

Hi FF89442, thank you for your feedback. We are aware of this issue, and have our App Development Team working to resolve it. This app was created by a previous developer, so it is receiving a complete redesign to correct the problem. Due to the complete redesign, this issue has taken longer than usual to address. If you would like to speak with one of our team members please reach out to us at support@ifsta.org.

It’s great only one problem

You cannot adjust the test number limit. Every time you try to fix the number of questions you want it just turns red. Really wish they would fix this issue, especially seeing how we pay $10

Response from developer

Hi Catttttyyyyttttidhd, thank you for your feedback. This exam prep should have the question flexibility in it just like our android version does. We have our app development team working to resolve this issue.

Worth it, but only slightly

Most of the questions are decent. A couple discrepancies on questions versus what the textbook says. But for $10 I want control on the number of questions I take for the study quizzes. Sometimes I only have time for 10-15 questions and not all 80 questions of the study deck for a chapter.

Response from developer

Hi Hunter, thank you for the feedback. I am glad you found our app worth it, and I am sorry it wasn't 100% worth it. The question flexibility should be a part of this app. Our internal team is testing it and passing it on to our development team.

Poor flexibility

For a 10 dollar study tool, I would expect better flexibility in taking the practice tests. No ability to exit and re-enter the tests or just take the questions you haven’t had yet. It is also quite frustrating to spend so much money on a study tool, after already buying the book, only to have it throw pop ups at me all the time asking for a rating.
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Response from developer

Hi Travesty, thank you for the feedback. This exam should have the question flexibility in it just like our android version does. I have our internal team testing it and passing on the information to our development team.

Good but flawed

The ability to get feedback is helpful, but there isn’t a way to do less than 100% of the questions when taking a practice test. Sometimes I only want to do 10-20 questions, not 75, but when I try to select that option the app freezes.

Response from developer

Hi Ryan, thank you for leaving us feedback. I've got our internal team testing this and getting the info to our development team.

Terrible

Cant scroll through longer questions and go on to the next.

Full of errors

It’s hard to study for a test when the app tells you that your CORRECT answers are wrong.

Response from developer

Ship, I am sorry you are having issues with the app. Please contact support@ifsta.org or 800-654-4055 so we can assist in diagnosing the issue.

Bugs

Doesn’t allow you to choose a different number of questions other than all when doing practice tests.