Poor outdated app
App freezes a lot. Settings are not saving. Is not working like it’s supposed to. I’m getting a notification every 30 seconds when I have them turned off. Waiting to hear back from igps to see if there is a fix but looking more and more like I’ll be returning the watch.
Terrible
This watch doesn’t work. The gps is wrong 99% of the time. If the GPS does work once thru out the day, it doesn’t update the location for days to follow. Dates/time are wrong.
The calling feature works 75% of the time. Gps will work if on WiFi but how silly is that? How does that help when your child isn’t home?
Do not recommend. Their office is located in Ft Myers. My son went there and his location didn’t update for hours. This watch will not be of any use if an emergency arose.
The calling feature works 75% of the time. Gps will work if on WiFi but how silly is that? How does that help when your child isn’t home?
Do not recommend. Their office is located in Ft Myers. My son went there and his location didn’t update for hours. This watch will not be of any use if an emergency arose.
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Simply does not work
Hi so i got my watch a few days ago and i tried to watch videos it does not work and it takes so long to add a contact then it just does not work it kicks me out of app and yeah fix these bugs please!!
Good idea but poor execution
We really wanted this watch and app to work for us. We previously had a kids GPS watch from a foreign owned company and wanted to move to an American company for easier tech support. Unfortunately this watch and company were a disappointment.
- Waited two months for watch to be shipped after ordering.
- First watch broke after 12 days of use. Shipped watch back and received a replacement 1.5 weeks later.
- Second watch stopped working after 6 days of use. Contacted company to request a refund since our child no longer wanted to use it since it wasn’t reliable.
- Company let us know that refunds are only issued within 14 days of originally receiving product.
Our advice would be to not purchase the Wizard Watch. The iGPS app is also a disappointment when compared to the previous kids gps watch we used (Doki). No options for a class mode, watch always makes an audible noise when powered on (not allowed at our child’s school), slow to report safe zone changes and location in general, text messages sent in duplicate, can’t listen to audio messages if your ringer is off.
- Waited two months for watch to be shipped after ordering.
- First watch broke after 12 days of use. Shipped watch back and received a replacement 1.5 weeks later.
- Second watch stopped working after 6 days of use. Contacted company to request a refund since our child no longer wanted to use it since it wasn’t reliable.
- Company let us know that refunds are only issued within 14 days of originally receiving product.
Our advice would be to not purchase the Wizard Watch. The iGPS app is also a disappointment when compared to the previous kids gps watch we used (Doki). No options for a class mode, watch always makes an audible noise when powered on (not allowed at our child’s school), slow to report safe zone changes and location in general, text messages sent in duplicate, can’t listen to audio messages if your ringer is off.
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Not Particularly Reliable
I speak from the experience of using the app several times a day over many months. I purchased an Ambygear GPS watch to track my developmentally disabled son. I have observed the following the following issues with the iGPS app:
1. I set the app for refresh location every 5 minutes. That does not happen at all. I have to do a force refresh to attempt to locate him.
2. Force refresh does not always work. Very often it gives me an old location with a current time stamp (this has been a more recent problem).
People might be expecting a “Find My iPhone” type experience. iGPS is nothing like that. I get inaccurate location data far too often. Needs a fix!
1. I set the app for refresh location every 5 minutes. That does not happen at all. I have to do a force refresh to attempt to locate him.
2. Force refresh does not always work. Very often it gives me an old location with a current time stamp (this has been a more recent problem).
People might be expecting a “Find My iPhone” type experience. iGPS is nothing like that. I get inaccurate location data far too often. Needs a fix!
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Excellent app
I think There is no greater priority than the safety and security of my children. So I decided use this product. It helps me locate, contact, monitor, and safeguard my children. Thank u very much. 5/5 stars
Brilliant idea.
I found the GPS location service very accurate. It show me where my child was on the map, the watch also provided an address, latitude, and longitude. It's very great. I will highly recommended this product to all my friends and family
Great app
With the iGPS Watch Phone and iGPS app, I can know where my children have gone. All my kids thoroughly enjoyed it because It is very kid-friendly.
Awesome
I decided bought a iGPS watch ater I read reviews on app stores. I really impress with this product and this app. It's so great. Thank u for developers.
I really love it.
I chose the iGPS because it has all of the features that I was looking for. It's a really simple setup and is pretty easy to use. This product and app are very great. I love it.
Peace of mind
I just bought the watch for my child and set up this app. Later. I try to call my child. It works well. I really love it and will recommend it for my friends. Give 5 stars for making this amazing product. Thank a lot!
Safety
I use iGPS watch for my children. It comes to ensuring their safety. I can message back and forth with them now. Moreover I can completely locate my kid when they go out. It’s completely hand option. Many thanks.
Very great
We purchased the iGPS watch phone for my kid birthday. But when we installed this iGPS, It had a little problem about the setup of the watch . But their tech support helped me. Very good customer service. I feel very pleased. Thank you for working to deliver this great app.
Highly recommend it
I bought a iGPS watch and installed this app. It has nice interface and very easy to use. I would most definitely recommend to other parents on this product! Thank u very much. Vote 5 stars.
Sad Christmas gift because of non working app
This watch was our daughter’s BIG Christmas gift and the app that functions it must have lots of bugs. We can’t make calls, text or do anything the watch is supposed to do. All I get is an error message or spinning icon. I have deleted and reloaded nothing works. The company is closed so of course we can’t get help. After watching YouTube reviews this seems to be a common issue and should be corrected ASAP.
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App not compatible with iPad: Create Account
Recently purchased the app for Christmas. Can not create an account on iPad (button goes no where) and there are no error messages. Cool idea but crash and burn on arrival.
AMAZING!!
A wonderful product that keeps up with recent GPS tracking! Plus the upside, monthly services are inexpensive compared to an actual phone bill. I would most definitely recommend to other parents on this product! Keep doing an awesome job 🤗
Still glitchy
Updated: 09/17/2018- the app developers have addressed many of the prior problems I reported, but the software still causes erratic battery drain on our devices. Some days are great, and some days they shut off due to dead battery after 3-4 hours of wear, with no difference in use habits or physical location. They say the watches get stuck trying to contact a server, and it kills the battery. This has affected multiple devices across different days, and is evidently not a hardware problem.
SOS doesn’t work for us either, because the app can’t discern between a voice mail and a human answer, so it gives up after reaching voicemail of the first number. The tech support says there is no way to code the watch to hang up after a few rings and try the other numbers, so there is no fix for this. I tried setting up a google voice number to forward calls simultaneously to multiple numbers as a workaround, but when the watch calls my google voice, it doesn’t ring anywhere. Bottom line: this feature also not reliable.
There are still minor app interface problems, such as the pop-up window for each device (on the map page) having such small text I cannot read it; however, these issues are so small by comparison to the other problems.
The iPad version of the app (recently removed, according to developer) was not functional because the touch locations were not accurate on the screen.
Overall, on any device (iPhone or iPad), the technical support and online tutorial need to be updated. I received incorrect information directly from the video tutorial (minute 2:25) and technical support indicating that parent #2 should NOT need to be added as a trusted monitor because they are already in the SOS #2 field. However, this is inaccurate, because otherwise the second parent cannot use the app to message the child. Additionally, they have outdated information on the tutorial falsely advertising features they have removed. Features they advertise which no longer exist include: “BFF” for the kids to talk to each other without taking a trusted monitor contact space, “translate,” and “group chat.”
Finally, if multiple devices are the in the same location, the app drops pins on top of each other on the map, and doesn’t have a way to toggle between devices easily.
SOS doesn’t work for us either, because the app can’t discern between a voice mail and a human answer, so it gives up after reaching voicemail of the first number. The tech support says there is no way to code the watch to hang up after a few rings and try the other numbers, so there is no fix for this. I tried setting up a google voice number to forward calls simultaneously to multiple numbers as a workaround, but when the watch calls my google voice, it doesn’t ring anywhere. Bottom line: this feature also not reliable.
There are still minor app interface problems, such as the pop-up window for each device (on the map page) having such small text I cannot read it; however, these issues are so small by comparison to the other problems.
The iPad version of the app (recently removed, according to developer) was not functional because the touch locations were not accurate on the screen.
Overall, on any device (iPhone or iPad), the technical support and online tutorial need to be updated. I received incorrect information directly from the video tutorial (minute 2:25) and technical support indicating that parent #2 should NOT need to be added as a trusted monitor because they are already in the SOS #2 field. However, this is inaccurate, because otherwise the second parent cannot use the app to message the child. Additionally, they have outdated information on the tutorial falsely advertising features they have removed. Features they advertise which no longer exist include: “BFF” for the kids to talk to each other without taking a trusted monitor contact space, “translate,” and “group chat.”
Finally, if multiple devices are the in the same location, the app drops pins on top of each other on the map, and doesn’t have a way to toggle between devices easily.
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GPS not up to date
I purchased this watch for my son specifically for the gps tracking. However, it doesn’t work. It will show my son’s last location as home when he’s been at school for over an hour. I hit refresh numerous times and it still doesn’t update.
Bad coding/ crashing on iOS
Just started doing this ...
