IIFL User Reviews

Customer Experience

Positive experience23.0% of reviews
Neutral9.2% of reviews
Negative experience67.8% of reviews

~ Based on 87 written reviews from the US App Store.

What users say

Is IIFL Safe?

IIFL : Stocks, Demat & IPOs appears safe based on user ratings. AppsHunter Safety Score for IIFL is 86/100.

This assessment is based on 508 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.5% of ratings point to a safe experience
4.5% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 508 App Store ratings for IIFL.

Is IIFL Legit?

IIFL : Stocks, Demat & IPOs appears to be a legitimate app. AppsHunter Legitimacy Score for IIFL is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

White screen update

An amazing update to the app. I always wanted a white screen on my iPhone 17 so I could use it as an alternative to the torchlight. This app update gave it to me - as soon as launch it gives me a full white screen with nothing on it forever. Congratulations IIFL mobile app testing team!

Response from developer

We sincerely apologise for the inconvenience caused by our latest update. Our team is actively working to resolve this issue as quickly as possible. In the meantime, you can quickly resolve this by uninstalling and reinstalling the app from the App Store. If you need any further assistance, please don't hesitate to reach out to us at cs@iiflcapital.com. We're here to help!

Recent update the app is not launching

App shows a white blank page, nothing happens after the recent update. How can u publish an app which cannot even launch properly.

Response from developer

We sincerely apologise for the inconvenience caused by our latest update. Our team is actively working to resolve this issue as quickly as possible. In the meantime, you can quickly resolve this by uninstalling and reinstalling the app from the App Store. If you need any further assistance, please don't hesitate to reach out to us at cs@iiflcapital.com. We're here to help!

App is full blank

When opening the app, it just blanks out

Cannot open the app

After the latest update, I cannot open the app. I just see a blank white screen and nothing else.

Very Bad User Experience

The app was already barebones and functional, but instead of making it better, they have made it worse. There used to be a preview of required funds when placing a buy order, now it’s gone!. Instead it is used to promote their “buy now pay later” facility!! In that space it only shows partial required funds and prompts you that the rest you can pay later!!! And it doesn’t show the actual required funds anywhere!! How stupid is that!! So now every time I have to calculate separately to check if I have the required funds or just do guess work! That’s it! I’m fed up! I’m moving to Zerodha! I highly recommend all users to move to a different platform!
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Not seeing portfolio

This app is really rubbish can’t see the portfolio. I don’t why IIFL is providing this kind of useless apps

IIFL Brokerage Fraudulent Alert!!!

Writing this review after using this app for almost 6 months. Please don’t ever use this app. First thing they always give trading only to benefit them and to increase the brokerage amount. Grow, Dhan have brokerage amount per order in IIFL it’s per lot. And they always provide trading calls for small margin and as a user you’ll ended up in loss if we’re not aware of it and they’ll not recover the lost amount because of them. On top of it don’t ever trust the girls who’s calling you from this company everyone is having same motto. The App’s API response is too slow and you can’t place the GTT order properly, GTT order always ended in buy and sell at market value which leads to the loss and no one will resolve it even after the complaint. And believe the profit screenshots which they send.
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Useless App, never works properly and crash every-time

Recently, I am facing weird behaviour in the app. Once login with biometric it doesn’t show watch list only refresh button comes and does nothing. Menu option doesn’t work and freeze the app and finally crash the app in iphone 13 pro max, iOS v17.1.1
Need to uninstall the app and to install again from playstore to work properly but that doesn’t last long and same behaviour.
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App broken since last update

Used to work well. But last update totally broke it

Worst IOS App ever

This is the worst app I have ever used. Everytime it asks to login, otp, mpin, asks to setup device lock but that button does not work.
You should sack your mobile app development team.

Support form not working

I was trying to submit questions via support from for the app. But not working and I can’t see proper information about my last transaction.

App crashes

The latest iifl update, does not work on IOS17.6.1.
App crashes with Face ID unlock

Cant log in because of pop up message

Fix this bug. I am not able to login as the message appearing after log in wont move.

App log in issues

App Logs off evertime and doesn’t do face recognition and asks for OTP every time , now I get OTP on my email and the moment I go on my email to check the OTP , App doesn’t take it and request to generate a new one . Very frustrating as I am an international investor and can’t get OTP on my mobile number here so can’t ring India every day to get the OTP from my family .
Guys please fix this issue
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Bugs affecting login

I’m giving it a 2 star rating to bring to your attention that the app since the latest update keeps asking me to enter my phone number, enter otp and enter the pin. After that it keeps disabling device lock and changes the wishlist sort settings and portfolio sort settings. This happens almost everyday and annoys me a lot.

This happened previously as well and got fixed after an update. Please fix this in the next release. I’ll update my ratings after that
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App logging me out on every background/foreground event

Review update: Thank you for fixing this bug in V6.2. Cheers!

In the latest update, app logs you off every time you put the app in background. It expects you to enter mpin everytine. Even if you enable device lock, it expects you to generate a new OTP every time and then enter the MPIN. It’s very irritating. This started happening only on the latest update. Please look into this bug on priority.
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App logging me out on every background/foreground event

In the latest update, app logs you off every time you put the app in background. It expects you to enter mpin everytine. Even if you enable device lock, it expects you to generate a new OTP every time and then enter the MPIN. It’s very irritating. This started happening only on the latest update. Please look into this bug on priority.
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App not working properly

After your you update the app is not working properly. Everytime i have to login using client id and otp and set the mpin. Also after writing client id the app gets stuck at generate otp and doesn’t give display to enter otp.

Before good Now very bad

Before the app used to be excellent
But now it doesn’t even allow inside even after entering mobile number and email.
Such a app. Developers pls take note of this.
Thank you

Suggested Small modifications

Writing this review after four years of break from IIFL App. Well, I must say IIFL has tried to make the app better except the speed and removing basic bugs. Refresh rate is lagging as compared to other apps now a days. Even option chain does not get loaded easily. One has to refresh many times. And just for info, I am using the iPhone 15 pro. Stupid customer care asks to send the video through email and when video is sent, it gets bounced saying sending videos to this email ID is not allowed. Suggest IIFL to clear the bugs.
-ROHITCH6

Reviewed in year 2000: Although a superb app. However, following small modifications are suggested to make the app more easy to use: 1. Change the color of the search scrip bar (coming at the top after clicking ‘Add Stock’. Presently it is of the same color as its outside color, making it difficult to identify at once. 2. Kindly keep ‘Orders’, ‘My Reports’, ‘Net Position’ and ‘Margin’ buttons in the ‘more’ menu on the top as these are the most used buttons during the day by most of the traders. Presently one has to scroll down in the ‘more’ menu to locate these buttons. Last but not the least, thanks for the wonderful app. - ROHITCH6
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