Good Machine, Terrible App
I love the machine itself. Beautiful design and great functionality. The app on the other hand is infuriating. The app does not save roast profiles consistently, even for IKAWA’s own beans. It is difficult to create profiles for beans that are not from IKAWA, and the information input allowed is insufficient. The ability to track roasts was a large consideration in purchasing this roaster, and honestly, after 4 months of using the machine and app, I am very disappointed and frustrated. I contacted IKAWA about the roast profiles not being tracked months ago and was told it was a known issue, but nothing has changed.
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AMAZING ROASTER… the App is can use some work 😕
I was so excited to get the IKAWA Home roaster and their around the world starter kit (amazing green coffee berry variety).
I got it to work once after 30min of trying… today (my second day of ownership) 30 min of trying on/off, reloading App… The Bluetooth connection right from the start has been glitchy at BEST! 😡
A few weeks of use, I’ve realized that I need to turn my Bluetooth off, then on to catch the device. EVERYTHING OPERATIONALLY relies on the App via Bluetooth to make the roaster to work. It’s a bit of a pain, but sweet ride after that.
Please work out the glitches. I’m using an iPhone 14 Pro and have the latest update.
I got it to work once after 30min of trying… today (my second day of ownership) 30 min of trying on/off, reloading App… The Bluetooth connection right from the start has been glitchy at BEST! 😡
A few weeks of use, I’ve realized that I need to turn my Bluetooth off, then on to catch the device. EVERYTHING OPERATIONALLY relies on the App via Bluetooth to make the roaster to work. It’s a bit of a pain, but sweet ride after that.
Please work out the glitches. I’m using an iPhone 14 Pro and have the latest update.
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App mostly works, but not well, $5.99 to edit recipes?
I love the IKAWA hardware but the app is pretty mediocre. So so UX, no real grouping sorting or other ways to organize. But charging $6 a month just to be able to get more fine tune control on my roasting for a $1300 machine is just, frankly, greed. The app is not nearly good enough to warrant spending money on it. Making my purchase of the machine pretty questionable. Since the app is literally the only way to roast with it.
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AMAZING ROASTER… the App is BRUTAL to use 😕
Very disappointed… I was so excited to get the IKAWA Home roaster and their around the world starter kit (amazing green coffee berry variety).
I got it to work once after 30min of trying… today (my second day of ownership) 30 min of trying on/off, reloading App… The Bluetooth connection right from the start has been glitchy at BEST! 😡 EVERYTHING OPERATIONALLY relies on the App via Bluetooth to make the roaster to work.
Please work out the glitches. I’m using an iPhone 14 Pro and have the latest update.
I got it to work once after 30min of trying… today (my second day of ownership) 30 min of trying on/off, reloading App… The Bluetooth connection right from the start has been glitchy at BEST! 😡 EVERYTHING OPERATIONALLY relies on the App via Bluetooth to make the roaster to work.
Please work out the glitches. I’m using an iPhone 14 Pro and have the latest update.
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I can’t even sign in
Just bought my roaster and I can’t even sign into this app. Now I’m reading reviews and dining out my $1300 roaster is a popcorn popper if I don’t pay for a monthly subscription that lets me use it. hahahhahahhahahjajahhahahha Ready to get your roaster back IKAWA?
