ILYAN

ILYAN is the hotel staff dashboard for I Left You A Note — the guest engagement platform that gives hotel teams real-time visibility of guest feedback, service requests and upsell orders during the stay. Designed for hotel staff and management, the ILYAN app keeps your team connected to the guest portal without being tied to a desk. FEATURES: - Real-time service ticket notifications - Department-level ticket routing and tracking - Guest feedback alerts during the stay - Upsell and room service order management - AI concierge oversight and escalation handling - Review management and AI-assisted response drafting - Analytics and sentiment reporting Built for hotels that care about guest experience, online reputation and in-stay revenue. Access is provided by your hotel administrator. This app is not available for public sign-up.