About
This app serves as a central hub for in-mall fulfillment teams, enabling them to receive and manage customer orders in real-time. It provides navigation, item verification, customer communication, and performance tracking tools to ensure efficient and accurate order fulfillment.
What's New in IM Shopper
1.0.3
August 14, 2026
Performance improvements and onboarding phased rollout
Developer apps
FAQ
What is IM Shopper used for?
IM Shopper is the official app for Instamall's in-mall fulfillment team. It acts as a command center for managing customer orders, coordinating with delivery drivers, and tracking performance during shifts.
Can I use IM Shopper to shop for myself?
No, IM Shopper is specifically designed for Instamall's personal shoppers and fulfillment team members to manage orders for customers. It is not a consumer-facing shopping application.
Does IM Shopper have ads?
No, IM Shopper does not contain advertisements. The app is free to download and use for its intended purpose.
What devices does IM Shopper support?
IM Shopper is available for iPhones and iPods. It is designed to be used on mobile devices.
How does IM Shopper help with order accuracy?
The app includes guided photo verification at key steps and a 'Got It / Couldn't Get' flow to confirm items. This ensures accuracy and protects orders, with automatic customer refunds for unavailable items.
Can I communicate with customers using IM Shopper?
Yes, IM Shopper features in-app chat functionality that allows personal shoppers to communicate directly with customers throughout the shopping phase.
How often is IM Shopper updated?
The latest version of IM Shopper is 1.0.2, which was last updated on August 8, 2026. Updates typically include improvements and new features for the fulfillment team.
What are the age restrictions for IM Shopper?
IM Shopper has an age rating of 4+, making it suitable for users of all ages. This rating is based on general content appropriateness.