scam
“free app” with only in app purchases. don’t do it
I accidentally purchased the annual Ultimate plan
Yes. If you want to leave a 1-star review, it’s best to stick to the facts of your experience and avoid exaggerations.
⭐ 1 Star
I accidentally purchased the annual Ultimate plan after believing the advertised price was $34/month. I was charged $442.80 upfront, which came as a surprise.
I canceled the subscription immediately, used 0 credits, and contacted support right away to request a refund. While I did receive automated emails and an initial response asking for more information, the refund process has been slow and frustrating.
The platform may have useful features, but my experience with the billing presentation and customer support response time has been disappointing. I hope the company improves transparency around annual billing charges and provides faster support for billing issues.
One suggestion: if you think there’s still a reasonable chance they may approve your refund, you might want to wait until they make a final decision before posting the review. If they do approve the refund, you can always decide afterward whether you still want to leave feedback about the billing experience.
⭐ 1 Star
I accidentally purchased the annual Ultimate plan after believing the advertised price was $34/month. I was charged $442.80 upfront, which came as a surprise.
I canceled the subscription immediately, used 0 credits, and contacted support right away to request a refund. While I did receive automated emails and an initial response asking for more information, the refund process has been slow and frustrating.
The platform may have useful features, but my experience with the billing presentation and customer support response time has been disappointing. I hope the company improves transparency around annual billing charges and provides faster support for billing issues.
One suggestion: if you think there’s still a reasonable chance they may approve your refund, you might want to wait until they make a final decision before posting the review. If they do approve the refund, you can always decide afterward whether you still want to leave feedback about the billing experience.
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It‘s a FRAUD
Once subscribed，no way to stop it
Change of subscription
I have contacted the without a response- wanted to change from yearly to monthly subscription after did not like the program — still waiting.
10/6/24 - It keeps getting worse and worse
This was a fantastic app until the devs decided to change things.
One of the best features was the real-time image generator but that was removed. The option to increase steps for image generation has also now been limited to very few art styles. Some of the very cool art styles have been replaced with rudimentary options which don’t produce high quality images.
The worst thing they’ve done is include a maximum number of daily images- even for the monthly and lifetime subscriptions
Overall, this app has been on a decline for months. It just keeps getting worse and worse. A 1 star review is generous
5/20/26
App won’t launch after update. I stopped using this app for a while but wanted to see if it had improved since i last used it…long story short - no, it did not.
One of the best features was the real-time image generator but that was removed. The option to increase steps for image generation has also now been limited to very few art styles. Some of the very cool art styles have been replaced with rudimentary options which don’t produce high quality images.
The worst thing they’ve done is include a maximum number of daily images- even for the monthly and lifetime subscriptions
Overall, this app has been on a decline for months. It just keeps getting worse and worse. A 1 star review is generous
5/20/26
App won’t launch after update. I stopped using this app for a while but wanted to see if it had improved since i last used it…long story short - no, it did not.
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Terrible
Use Gemini for free. Don’t waste your time or money on this shambles
Lifetime is meaningless
I had an unlimited lifetime plan, they literally redid the entire original app so now they don’t have to honor that plan. I could make a ton of Ai images before and now I can hardly make any. They charged me 40 dollars for a lifetime plan 3 years ago and now went back on it like the crooks they are
Crashing
Crashes now every time I even try and open the app. Plus too expensive now. It used to be good, but price went up too high.
App öffnet nicht mehr
Seit dem ich Geld dafür gezahlt habe, komme ich einfach nicht mehr, seit zwei Tagen, in die App hinein.. weder im WLAN, noch über mobile Daten.
Screwed over long time customers.
So happy that you guys rewarded those early enough that supported your platform with spitting in their faces, AI generation is expensive so it was only natural the lifetime sub was a limited thing but now we basically gave you money just to shill us and beg for more money while giving us nothing in return now....Thanks guys!
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De pire en pire
À chaque mise à jour, c’est de plus en plus catastrophique… non messieurs les développeurs je n’ai pas besoin d’aide pour utiliser l’application, c’est de la daube, on a tous payé pour un service, et ce service se dégrade sévèrement depuis 2 ans… vous êtes vraiment les pires dev que je connaisse, et les plus voleurs… Voleurs et menteurs, je me chargerai d’éviter à toute personne que je connaisse d’investir un seul centime dans votre scam !
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Response from developer
Désolé pour cette expérience ! ImagineArt a évolué vers de nouvelles fonctionnalités comme l’AI video generator, mais si vous rencontrez des problèmes ou avez besoin d’aide pour accéder aux modèles, contactez support@imagine.art
Can’t upload anything
App doesn’t work
Trash.
I love how you got everyone to buy lifetime memberships for $80…then turned around and started charging credits. Now the app won’t even open. Absolute hot garbage. I get better results from my free ChatGPT plan. 👎👎
Video AI
This use to be fun and work now it just hits with error trying to make a vid from a picture
Ai slop
Macroslop
Poor Customer Support and No Accountability
I signed up for a 3-month offer thinking this would fit into my workflow, but unfortunately the credit system just didn’t work for what I needed. After trying it for about two weeks, I contacted customer support to cancel and requested a refund for the remaining time I wouldn’t be using.
That’s where things really went downhill.
It’s now been 3 months, and I still haven’t received any refund. Communication has been slow, unclear, and honestly frustrating. Customer support has been extremely disappointing and not helpful at all.
The tool itself might work for some people, but based on my experience, the lack of reliable support and accountability is a big red flag.
I do not recommend this service.
That’s where things really went downhill.
It’s now been 3 months, and I still haven’t received any refund. Communication has been slow, unclear, and honestly frustrating. Customer support has been extremely disappointing and not helpful at all.
The tool itself might work for some people, but based on my experience, the lack of reliable support and accountability is a big red flag.
I do not recommend this service.
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Burns Credits With No Results!
This used to be great, but now I continually get no video generation on models (maybe 1 out of 10 runs will generate), but since there’s no proof of work guarantee, my credits get burned off with no return!
Rrrrrr
Takes too long to load
Beware
I currently have a subscription to this app, only because I am not able to get out of it. The “manage subscriptions” function on the website does not work, nor does the ability to cancel one’s subscription through the iPhone app. I really do not know how I’m going to get out of this subscription.
Annoyed
After this new update, I lost all of my photos I have generated, I’m seriously upset and disappointed and would like a refund.
