Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This application allows engineers to track and manage all assigned work orders from assignment to completion. It provides client details, location on Google Maps, problem descriptions, and photos. Engineers can accept or reject orders, update statuses, request parts, and submit reports upon completion.
What's New in iMaher Engineer
1.1
March 2, 2020
Push Notifications added
Developer apps
FAQ
What is iMaher Engineer used for?
iMaher Engineer is used by engineers to track and manage all assigned work orders from the moment they are assigned until they are fully completed. It facilitates communication and status updates throughout the job lifecycle.
Can engineers see client locations with iMaher Engineer?
Yes, when a work order is assigned, engineers can see the client's location directly on Google Maps within the app. This helps in efficient navigation and timely arrival at the job site.
How does an engineer handle a work order in iMaher Engineer?
An engineer can accept or reject an assigned work order. Upon acceptance, they can proceed with the work, update its status to 'in progress' or 'on hold' if parts are needed, and eventually mark it as 'completed' after submitting a report.
What information is included in an engineer's report in iMaher Engineer?
After completing a work order, the engineer can write a report detailing the type of malfunction and the specific actions taken to resolve the issue. This report is then submitted to the system manager.
Can clients close a work order in iMaher Engineer?
Yes, only the client has the authority to close a work order, which then changes its status to 'closed' within the system. This ensures client confirmation of job completion.
What devices does iMaher Engineer support?
iMaher Engineer is available for iOS devices, including iPhone, iPad, and iPod. It is designed for mobile use by field engineers.
How often is iMaher Engineer updated?
The latest version of iMaher Engineer is 1.1, which was last updated on March 2, 2020. Users can expect updates to improve functionality and address any issues.
Is iMaher Engineer free to use?
Yes, iMaher Engineer is available for free download and use. There are no costs associated with downloading or using the core features of the application.
