Impeccable Service Solutions

Impeccable Service Solutions (ISS) helps hotel, restaurant and venue staff take care of guests faster. When a guest asks for something (fresh towels, room service, a server at their table), the request comes straight to the staff covering that area. No radio calls, no handwritten notes, no trips back to the front desk to find out what's next. KNOW THE MOMENT A GUEST NEEDS YOU A notification tells you what's needed and where as soon as a request is yours. Start it right from the notification. SEE ONLY WHAT'S YOURS Your queue shows the requests for the locations you're covering, nothing else. Your manager can set your coverage, or you choose your locations when your shift starts. KEEP TRACK OF YOUR SHIFT See at a glance what's still open and what you've already finished, even after closing and reopening the app. UNDERSTAND EVERY GUEST Requests written in another language arrive translated into English, with the guest's original words included. GET STARTED IN SECONDS Enter your venue's number once, then sign in with your staff email or a quick PIN. RIGHT ON YOUR WRIST Receive and start requests on Apple Watch or Wear OS without reaching for your phone. ISS is for staff at venues that use it. You'll need a staff account from your manager to sign in.