Subscription Problems
Response from developer
Sorry about this issue. Please email us at impulse_service@outlook.com with the Apple ID used for the purchase and a screenshot of the subscription receipt, and we’ll help fix it as soon as possible.
Define abbreviations
Response from developer
Hi, your comment seems unrelated to our heart rate monitoring features. We are dedicated to providing accurate health tracking. If you have specific suggestions regarding our UI or terms, please let us know. We appreciate the support of all our real users!
End “Free Trial”(8:53am 11/16/25)
Response from developer
Thank you for reaching out. If you have concerns regarding your subscription or trial period, please note that all transactions are managed by the App Store. You can review your settings in the "Subscriptions" section of your account. For refund requests, please contact their support directly. If there's anything else we can help with, feel free to contact us at impulse_service@outlook.com.
Quick and easy
Doesn’t work
Response from developer
Thank you for your feedback. This may happen if purchases are not restored correctly on the device. Please try the “Restore Purchases” option in the app, and if the issue continues, contact us at impulse_service@outlook.com so we can assist directly.
Calendar
Response from developer
Thank you for sharing this. The app follows your device’s system date and time, so if the calendar shows the wrong day it may be due to your phone’s settings. Please check that your device’s date, time, and time zone are correct, and contact us at impulse_service@outlook.com if the issue continues.
Not Good
Response from developer
Thank you for your feedback. Heart rate measurement is always available, and we regularly release updates with new insights and features. Our team is expanding guidance and analysis to help you get the most from your subscription. For direct support, feel free to contact us at impulse_service@outlook.com
Zahi Ashman
Heart rate and blood pressure
So healthy
Surprisingly Accurate!
I’m
Where to put my finger?
Response from developer
For the best results, gently place your fingertip over your phone’s camera lens. The app will then detect your pulse.
DOESNT WORK
Response from developer
Thank you for letting us know. Most users enjoy a consistent experience, but it seems you’ve encountered a rare issue. Please contact us at impulse_service@outlook.com so we can help resolve this, and note that our team is releasing updates to further improve stability.
?
Response from developer
Our app uses your phone’s camera and flash to measure subtle changes in fingertip color caused by blood flow — not vibration. For accurate results, the fingertip should be placed gently on the camera lens. We appreciate your feedback and are always improving the experience.
Hej
Cancel my account
Response from developer
Subscriptions and free trials are managed directly through your Apple ID in the App Store, and can be cancelled at any time from your device settings. If you need guidance, please see Apple’s support page or contact us at impulse_service@outlook.com and we’ll be glad to help.
Deleting this app.
Response from developer
Thank you for trying the app — if you’d like to share feedback, you can reach us at impulse_service@outlook.com
