In The Field

In The Field

by Silent Services Pty Ltd

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Released
September 14, 2026
Updated
October 24, 2026
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About

In The Field is the mobile app used by Pristine Water Systems franchise operators and their technicians across Australia. It is the field half of PODAC, the network's franchise management system, and it is built for a day spent at rainwater tanks, water filters and UV systems rather than at a desk. This app requires a login issued by Pristine Water Systems head office. It is distributed by direct link to members of the Pristine Water Systems franchise network and is not intended for the general public. If you are not part of the network, the app will not sign you in. If you are, your franchise or head office will have sent you the link and your login details. What it does on site: • Today's jobs, with the client's details, address, notes and directions, and a start and finish on every job so the office knows where you are up to. • Client records that work without mobile coverage: service history, tanks and filters on the property, past photos and notes, all synced back to the office when you are back in range. • Water treatment records: tank size, water level and quality, sanitiser dose and readings, captured as you go and turned into the client's service report. • Photos and videos against the job, the tank or the treatment, with a title so the office and the client can tell one tank from another. • QR labels on tanks, filters and UV units: scan to open the asset's history, or enrol a new one. • Quotes, held invoices and stock orders for franchise owners, so the paperwork is done before you leave the driveway. • The franchise directory and head office contacts, tap to call or email. • Caller identification for incoming calls from clients and website enquiries, so you know who is ringing before you answer. Everything the app records goes to the franchise's own PODAC system, where it becomes the invoice, the client's history and the reports clients such as schools and councils ask for. Pristine Water Systems is Australia's rainwater tank cleaning and water filtration franchise network, servicing homes, schools and commercial properties since 2004.
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What's New in In The Field

2.2610.2402

October 24, 2026

Added support for activity capture when offline

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