Dream come true
This is the best solution to organise your inbox! Including WA, Instagram, messenger, website visitors and emails…
Free
Details
About
This AI-powered platform unifies customer conversations from various channels into a single workspace. It offers smart AI agents, no-code automations, and built-in CRM to streamline support, sales, and marketing workflows.
✓Unified Shared Inbox
✓Smart AI Agents
✓No-Code Automations
✓Built-in CRM
✓Real-Time Analytics
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What's New in inBOX by CERQLE
1.0.6
October 5, 2026
-Bug fix
User reviews
Developer apps
FAQ
What is inBOX by CERQLE?
inBOX by CERQLE is an AI-powered omnichannel customer support platform that consolidates all customer conversations into a single, collaborative workspace. It aims to streamline team workflows and scale support operations.
What channels does inBOX by CERQLE support?
inBOX by CERQLE supports a unified shared inbox, consolidating direct messages, social channels, and emails into one queue. This eliminates the need to switch between multiple applications.
Can inBOX by CERQLE help automate customer responses?
Yes, inBOX by CERQLE features smart AI agents that can be trained on your documentation to provide accurate, brand-aligned answers 24/7. It also offers no-code automations for routing and tagging inquiries.
Does inBOX by CERQLE have a CRM?
Yes, inBOX by CERQLE includes a built-in CRM. This allows users to access complete contact histories, custom fields, and segmentation directly within the chat timeline.
What kind of analytics does inBOX by CERQLE provide?
inBOX by CERQLE offers real-time analytics through live reporting dashboards. These include metrics such as first-reply times, agent productivity, message volumes, and resolution rates.
What devices is inBOX by CERQLE available on?
inBOX by CERQLE is available on iPhone, iPad, and iPod. It is designed for mobile use across these Apple devices.
How often is inBOX by CERQLE updated?
The latest version of inBOX by CERQLE is 1.0.6, which was last updated on October 5, 2026. This indicates a recent update, suggesting ongoing development and support.
Is inBOX by CERQLE free to use?
Yes, inBOX by CERQLE is available for free. There are no stated costs associated with downloading or using the application based on the provided information.