
Details
About
This AI-powered platform unifies customer conversations from various channels into a single workspace. It offers smart AI agents, no-code automations, a built-in CRM, and real-time analytics to streamline support and sales workflows.
What's New in inBOX by CERQLE
1.0.9
October 31, 2026
-bug fix
User reviews
Developer apps
FAQ
What is inBOX by CERQLE?
inBOX by CERQLE is an AI-powered omnichannel customer support platform designed to consolidate all customer conversations into a single, collaborative workspace. It helps teams deliver instant replies and scale their support.
What channels does inBOX by CERQLE support?
inBOX by CERQLE consolidates direct messages, social channels, and emails into one unified queue. This eliminates the need to switch between multiple applications to manage customer interactions.
Can inBOX by CERQLE help automate customer responses?
Yes, inBOX by CERQLE features smart AI agents that can be trained on your documentation to provide accurate, brand-aligned answers 24/7. It also offers no-code automations to route conversations and trigger handoffs.
Does inBOX by CERQLE have a built-in CRM?
Yes, inBOX by CERQLE includes a built-in CRM that provides access to complete contact histories, custom fields, and segmentation directly within the chat timeline.
What kind of analytics does inBOX by CERQLE offer?
inBOX by CERQLE provides real-time analytics dashboards to monitor key metrics such as first-reply times, agent productivity, message volumes, and resolution rates.
Is inBOX by CERQLE available on multiple devices?
Yes, inBOX by CERQLE is available for iPhone, iPad, and iPod, making it accessible across various Apple devices.
How often is inBOX by CERQLE updated?
The latest version of inBOX by CERQLE is 1.0.9, and it was last updated on October 31, 2026. This indicates a recent update, suggesting ongoing development and support.
What is the age rating for inBOX by CERQLE?
inBOX by CERQLE has an age rating of 4+, making it suitable for a wide range of users, including younger individuals and businesses.







