Can’t even sign in
I’m a customer, I’ve logged in to my account online several times. I try to log in to the app and you can’t even log in, it takes you to a blank white screen. I’ve deleted it and reinstalled it. Still nothing.
Horrible
I have 6th graders that could code a better app than this. Absolutely horrible and customer service is no help. Why would I need to download Indiana farm bureau’s financial services app as well to view my insurance cards?
DO NOT GET THIS INSURANCE
Biggest scam and worst insurance company. Years and literally and I mean literally hundreds of thousand spent for coverage and the moment I need them they drop me
Worst in the industry
I have been a customer for decades and every month it’s a problem!
I will eventually drop this company simply because of their on line payment hassles!
I will eventually drop this company simply because of their on line payment hassles!
Where’s my id cards?
This app should be giving me things I need. Would like to have my insurance id card. Maybe even be able to put it in Apple wallet !!
I just want to pay my bill
What is all this junk on this app. I just want to pay my bill before it is overdue. This app is a joke.
Hardly a resource
Wish it was useful. Tried to download insurance card to apple wallet and did nothing, tried to download the cards and no options to do so. Is there an update ?
Hardly Write reviews
I rarely write reviews, but this app is straight up garbage. I do not understand whats the point of having an app if you’re not able to do literally nothing related to your policies!!
So bad!
So bad!
Not Useful
This app will tell you nothing about your insurance through INFB. This is only general member information. You can not find anything relating to any policies or your bills. Not worth it.
Whats the point
Zero stars nothing useful in this app at all
Terrible
This app is sooo terrible. Unless you only want information about their upcoming events. I just simply want to make payments but it’s almost impossible to figure out how to do that through the app. I’m so frustrated trying to figure out how to make a bill payment. 0/10. One star is actually generous.
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Useless
All it shows is your ID card and FB events. I want to see my vehicles, house, etc. That’s the point of the apps
This app never works for payments
I can’t update my pay method and I can never pay the bills. The app and online portal are useless if I can’t use them to pay.
Insurance payments on line
This app is not user friendly at all for paying premiums or viewing insurance policies on line. It is such a hassle I am considering moving insurance to another company, even if premiums are higher, just for convenience.
App
It never loads. It is terrible
Pointless
Go ahead and download the app so it can open your web browser when you want to access your documents. Completely useless. Fire the moron tech guy
S l o o o w w
Well if you want an app that is slow, use this one. Tried to open member benefits for oil change discount and they finished changing my oil and it still hadn’t loaded anything. …….thinking……. Waste of time. Use the website if you need something faster.
No insurance information
App does not allow access to insurance information. Need to be able to access cards
Does not access insurance info
So apparently this app in only for the use of membership rewards. You can’t access your insurance information or even see/have a picture of your auto insurance card.
No insurance info
Give me my insurance card and policy info.
