Total waste of time
Only consistent feature is its ability to crash! barley ever loads properly and you have to do everything 3/4 times at minimum. As the title says complete waste of time.
Infor XM app improving
I recently started traveling again after a year and have noticed improvements to the app it adds my expenses and receipt pics faster and also syncs to submit quick too. I now use my personal card instead of the company card and speed has improved.
Why does this app force default keyboard?
All of the text entry in the app force me to use the default iOS keyboard despite only having Gboard enabled on my phone. The only time the default is supposed to show up is for passwords, not typing in notes on my expense reports!
Terrible.
This may be the worst app I’ve ever used. Bugs and glitches are pervasive and can occur at any time. Usability is awful, slow, unintuitive, and unreliable. The most recent app update is written in broken English and doesn’t exactly instill trust in the developer. The only reason this app is still on my phone is to try in case their website doesn’t work (which also happens regularly). One star is generous.
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Don’t bother
The app doesn’t not sync with desktop app. Wipes fields populated in desktop app. Does not support iOS Touch ID. Overall waste of time to use.
Very difficult to take a picture of a receipt
This app won’t let me take a picture of the receipt. The app tries to autocrop the receipt against the background. If the receipt is folded or crumpled or electronic, the app is unsuccessful. And I see no other way to upload a receipt using this app. Please give camera control to the user, allowing me to take the picture and upload the receipt. Thank you for your consideration in this matter.
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No Trip Plan capability
I’ve been using the app for years now. Most of the expense report functions work ok. It’s fairly easy to add most expense items, receipts and attachments. Could be easier - check out Expensify - they make it much easier to manage expense reports. The app is not very intuitive. You have to search a lot to find features and options.
Items that only work in web browser: Per diem meals doesn’t work well in the app. You can’t add, edit or manage Trip Plans in the app at all. I really wish the app allowed Trip Plan submissions. That would add a star to the rating. Fix the per diem glitch and I would add a star for that as well.
Make it faster and easier to add expense items and clean up the interface so it is more intuitive and you would have a five star app.
Items that only work in web browser: Per diem meals doesn’t work well in the app. You can’t add, edit or manage Trip Plans in the app at all. I really wish the app allowed Trip Plan submissions. That would add a star to the rating. Fix the per diem glitch and I would add a star for that as well.
Make it faster and easier to add expense items and clean up the interface so it is more intuitive and you would have a five star app.
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Useless
This is one of the worst apps I’ve had the misfortune to use. My company just switched to this and I can’t get it to display the report I’m trying to attach receipts to. Complete garbage.
Worst Expense App Yet
Unless major reworking is done this will continue to be a useless product.
I had to resubmit my expenses multiple times because it kept coming up with an error. After I “fixed” that I was able to submit it only for it to tell me I’m missing receipts but it doesn’t show you where or what is missing. After going thru it multiple times I verified nothing was missing
I had to resubmit my expenses multiple times because it kept coming up with an error. After I “fixed” that I was able to submit it only for it to tell me I’m missing receipts but it doesn’t show you where or what is missing. After going thru it multiple times I verified nothing was missing
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Worthless App!!
This is a total non functional app! Can't get it to log in to a working screen. I hope that the support team reads this and responds to me.
If anyone from Infor actually tried using this app, they would quit
This is a pathetic excuse for an app. They have it to just check a checkbox. Can’t wait for a competitor to come and disrupt this lazy bloated B2B industry.
Needs Touch ID
This app is lacking several convenience features but really needs Touch ID!
Worthless App
There are no expense reporting tools within this app, rendering it worthless in regard to its intent.
Poor interface
This interface is extremely user unfriendly. There are so many gaps and disconnections that it feels like a 1990s product or a beta for an app. There's no continuity in the experience as a user inputs receipts and attempts to attach them to expenses.
My company moved me over to infor from Concur and its polar opposite. Infor could benefit by conducting market research to understand how an expense app should function.
My company moved me over to infor from Concur and its polar opposite. Infor could benefit by conducting market research to understand how an expense app should function.
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Hasn't Worked Right from Day 1
App is pretty much useless as it always crashes whenever I try to use the camera feature to add receipts. Really is of no value because of that. Have had the issue, since I started using the app last year, but there seems to be no urgency from the company to remedy it. Looking at other reviews, this seems to be a common issue.
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Ridiculous
What a waste. You all should be embarrassed by this lousy attempt at an app. Cannot even capture a receipt image without app crashing. It's not surprising though, given how painfully counterintuitive your website is.
Terrible
Cannot login to account in app (timeout message) despite having correct credentials and web address. No updates to fix bugs in almost 1 year. What a waste of space.
Good app when it actually works
The last few times I have used this for my expenses on my iPad it crashes whilst attempting to take photos of the receipts, you then have to login to experience the same issue. Extremely frustrating!
Useless on iPhone IOS 9.1
Still crashes on adding receipts. Can't zoom out so text is huge. Single sign on not supported so time wasted figuring that out as I entered URL then tried to log in but just got pushed back to home screen with prompt to log in.
Frustrating
Can't get past the sign on screen and
Theres no way to contact app support.
Theres no way to contact app support.
