Infuse User Reviews

Customer Experience

Positive experience60.4% of reviews
Neutral8.1% of reviews
Negative experience31.4% of reviews

~ Based on 2,624 written reviews from the US App Store.

What users say

Is Infuse Safe?

Infuse appears safe based on user ratings. AppsHunter Safety Score for Infuse is 94/100.

This assessment is based on 28,018 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.1% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 28,018 App Store ratings for Infuse.

Is Infuse Legit?

Infuse appears to be a legitimate app. AppsHunter Legitimacy Score for Infuse is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

not working with latest update

not working with latest update in ftp mode

Just use VLC - Subscription Required

Advertised as free but subscription needed to do anything. Don’t be fooled. Just use VLC.

When it works it’s great

Problem is it is fraught with network issues and server problems and always no matter the problem you get the exact same error and you go from playing fine to never playing again until you have to dele 3gb of cache and delete and reset everything to get it to ever play anything again. It’s a frustrating app and half the time I just end up using VLC just to get stuff off my server to play
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Disappointment Day

What a let down. This sucked so much. Spielberg can do so much better and has with alien movies. Found myself skipping so much so often. Was bored. It dragged on and one. No character development where I cared any about Emily blunt telling people their lives or anyone else about anything. The end is so bad. Non one cares. All build up and nothing is even said. Left for interpretation. So dumb.
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Fantastic software

That’s the reason I’m keeping my AppleTV. I can steam everything in my place from every freaking HD. Thank you so much for this awesome app.

Outstanding ui

I'm always impressed when an app works well in all Apple platforms

Excellent with one flaw

I love everything about Infuse, the experience on Apple TV shows this is a 100% native app instead of the websites disguised as apps most companies ship today.

The only flaw it has is subtitles, if OpenSubtitles has few options for your language, and every one is not synced to your file, it’s very uncomfortable because you have to correct it with offsets, which takes too much time if the offset is big. Would love it if you implemented a way to pick the current dialogue to sync it without knowing the offset, that’s more convenient and would solve my only gripe with Infuse.
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无敌好用

真好用,要是手势操作能自定义就更好了

Paywalls basic features

If I wanted an app to play video files locally, I would use VLC player, the only reason to use this app is to chrome cast, or to airplay, neither of which you can do without paying a subscription fee.

Response from developer

Many videos types can be played in the free version, but due to licensing requirements some video types will require Pro.

Good

Good but has some saving issues

Would be great if it worked

AirPlay has been totally broken for ages now.

AirPlay shows the poster on the device that you AirPlay to but not the video - the video shows only on the original device.

This has been an issue for a while now so I am sure the developers know about this.

If I had not paid for pro, it would not be as big of an issue, but I do which means it is a waste of money.
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Don't Purchase!!

Update August 2026: Still cannot recommend this app. Issues are still present. STAY AWAY!

App is unable to play files through Airplay saved directly in the app. You have to save them elsewhere and then play them on the app. So you are unable to build a library in Infuse Pro. I have tried contacting customer support, but this issue still has not been resolved and it has been over a year. Also basic functionality like gesture based PIP (picture-in-picture) are not enabled, so you don't get a floating window when you swipe up like almost every other media app. Look elsewhere!
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Useless

Not syncing files / playlists between iphone and apple tv. No point in lying for pro then.

Note

I wish it support mkv

Maravilhoso! Pena que não permite reproduzir pastas…

Gostaria de poder adicionar pastas de vídeos ao aplicativo. Fora isso, ele é perfeito. Incrível a compatibilidade com o leitor de telas VoiceOver

Response from developer

Obrigado! É ótimo saber disso. 😊

Marvelous

Exceptional
Wish it’s on android too

Barely usable after ios26 update

After ios26 it is almost unusable with my network drive, used to be perfect and now takes 2 minutes to open a folder or it says error. Absolutely awful what used to be a fantastic solution.

tvOS SMB/NTLM Woes

This would be an excellent product — except it doesn’t work on the Big Screen!

iPhone, macOS all use the modern IAKERB authentication, but on tvOS, it tries NTLMv2 and fails, and this on v8.5, released end of July 2026.

Should be five stars, but not being able to use it on the TV is pretty much a dealbreaker.
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Company scams you into buying same software over and over

I already bought Infuse Pro a few years ago… it was $25. Not a cheap app. I found out today it hasn’t updated in forever and now missing some key features. Guess what? They don’t allow me to download the latest version anymore. They want $99 more dollars to download the latest version. WHAT?!?!?! So now they want a total of $125 for a video player. What. A. Joke. What. A. Scam. They are extorting their customer for more money when we already bought the app. Buyer beware. You might pay $99 today, but tomorrow they’ll probably charge you $200. What a scam company. This should be illegal.
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Love the app - but family sharing is not working for Lifetime

Great way of connecting to Jellyfin, easy user interface for the whole family to use. Having a single app on phones and AppleTV is great for family-apportion. However Family Sharing is NOT working with my lifetime purchase - which kinda makes the whole experiment pointless.