bad and not acceptable
How is it possible that half of the payment failed saying transaction not accepted and then it works ?? What kind of a joke is this. This is worse than BRD app. Fix the bugs, fire the developers and their managers
Response from developer
We apologize for the unpleasant experience! Our colleagues are working to fix all the occured errors to optimize the application and deliver the best experience for our users!
Nice app but has a nasty bug
After an exchange or any other transfer operation, the bottom tab bar moves a bit down and the navigation and the app becomes unusable. It happens for some months already.
Sooooo. WEAK
Se blochează
Se blochează
Nu acceptă codul pin
Iar se blochează
Tastezi două litere
Se blochează
Nu recunoaște parola bună
Se blochează
Se blochează
Nu acceptă codul pin
Iar se blochează
Tastezi două litere
Se blochează
Nu recunoaște parola bună
Se blochează
Very bad experience with this app
This app is continuously logging out, I cannot do anything. I started to do a payment and when I was about to complete it, it logged out. I entered the PIN to log in again and after 1 second it logs out again. A complete mess. I am really upset. I has asked to reset my PIN considering the fact that I have reset it one moth before, at the end when I am asked to use biometrics I accept and guess what, it is not working I receive an error. I don't understand how you could build such a bad app. I created the company account at ING because I have the personal account here and the app is good so I expected to have the same experience here, but I am very disappointed.
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Notifications error
Hello, for couple of days I don’t receive any push notifications although I have activated the push notification in app
Annoying
A lot of issues while logging in. Either says that the pin is wrong (same pin which will work the next day), or it will log me out during an operation. After i make a payment the homepage bottom actions are not displayed correctly and ar not working, i have to log in again
Too many bugs for business banking app
The most frustrating bug is the one when you make a payment and you cannot tap on the bottom meniu bar for another payment or whatever… you have to restart the app
Problem after each payment
After each payment, when navigating to Home page, the footer with the main buttons moves under the Home indicator bottom line and all buttons are disabled, meaning that I have to kill the app in order to make another payment. iPhone 15 Pro, iOS 18.5
Need improvements
App is outdated, and managing multiple businesses is not great.
I get some crashes aswell, and overall interface is old and outdated.
I also have to “activate” the app once a month, because it keep logging me out.
Please look at Revolut Business and make something nice. Thanks!
I get some crashes aswell, and overall interface is old and outdated.
I also have to “activate” the app once a month, because it keep logging me out.
Please look at Revolut Business and make something nice. Thanks!
Aplicație de kkt
Foarte slaba aplicația
Nu își face update-ul, nu pot deschide aplicația, e horror
Puteți renunța la aplicația aste de 2 lei
Nu își face update-ul, nu pot deschide aplicația, e horror
Puteți renunța la aplicația aste de 2 lei
Error in the app on iphone
After I make a payment via the app and go back to the home screen, the taskbar below is not functional and I must restart the app in order to make another payment! App amd iOs version are up to date … .
App not working on mobile data
App won’t allow me to login if I’m using mobile data. It works fine if I’m connected to a WiFi network, but this defeats the purpose of the app if I cannot access it on my phone without a WiFi connection.
Please fire the IT team and get better guys!
I can’t use the business app anymore, because suddenly it refused my credentials. I can use the browser, though, so it’s not me!
Tried to reinstall the app. Texts msgs do not arrive. Press resend 4 times. They arrived all together on the same time, a few hours later. Session expired.
Tried again the next day. Texts arrive, emails don’t. Press “resend” 4 times.
I got the emails all together 45 minutes later. Session expired.
Tried again, texts arrive, emails don’t… So far, nothing. Urghhhh…
Do you guys know how to handle these things or are you just playing around?
Why shouldn’t I move my accounts to a bank with a professional IT team ? Just give me one single reason!
Tried to reinstall the app. Texts msgs do not arrive. Press resend 4 times. They arrived all together on the same time, a few hours later. Session expired.
Tried again the next day. Texts arrive, emails don’t. Press “resend” 4 times.
I got the emails all together 45 minutes later. Session expired.
Tried again, texts arrive, emails don’t… So far, nothing. Urghhhh…
Do you guys know how to handle these things or are you just playing around?
Why shouldn’t I move my accounts to a bank with a professional IT team ? Just give me one single reason!
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App is crashing
Stopped working suddenly. It’s not the first time. I ran iOS 18.0.1 and the app seems to be the latest version. I can’t even open it. Your app support in App store is not the actual app support. It’s a link to ING’s contact page. That’s not direct support. I don’t have time to wait on the phone for robots to get me to a person that has no clue about the business app. Until further notice you get my 1 star.
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Nu funcționează
Un app catastofal. Functioneaza numai cand are chef. Daca vrei un app ca lumea alege o alta banca.
Devine o aplicație de clasa inferioară
În ultima perioadă aplicația ing business îmi deconectează contul și solicită activare în continuu
Update martie 2024
De la atâtea resetări ale aplicației gen please enter your ING business login credentials, acum chiar dacă aș vrea să le reintroduc pentru a suta oară pe anul 2024, îmi dă Activation failed You exceeded the number of allowed devices. Minunat! Mai bine rămân la acces web ca aplicația e total inutilă. Aș fi dat 0 stele dacă aș fi putut. Dar și la accesul web e o problemă de pe mobil. Site-ul nu e optimizat deloc pentru mobil. Dar deloc!
Update iunie 2024: Developerul nu a înțeles nimic din bugul raportat în martie. Da bineînțeles ca pot merge pe web și administra de acolo numărul de deviceuri active. Problema e la aplicație care random cere activare. Ca și acum! Am aplicații de la alte bănci mult mai prestigioase la nivel mondial și nu a fost nevoie decât de o singură activare în toți anii de folosință. La ING trebuie activata aplicația de minim câteva ori pe an. Probabil developerul crede ca noi ca romani suntem mai plictisiți și nu avem nimic mai bun de făcut decât să activăm aplicațîi așa just for fun.
Update iunie 2024: Developerul nu a înțeles nimic din bugul raportat în martie. Da bineînțeles ca pot merge pe web și administra de acolo numărul de deviceuri active. Problema e la aplicație care random cere activare. Ca și acum! Am aplicații de la alte bănci mult mai prestigioase la nivel mondial și nu a fost nevoie decât de o singură activare în toți anii de folosință. La ING trebuie activata aplicația de minim câteva ori pe an. Probabil developerul crede ca noi ca romani suntem mai plictisiți și nu avem nimic mai bun de făcut decât să activăm aplicațîi așa just for fun.
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Response from developer
Buna, Andrei! Ne pare rau pentru neplacerire cauzate! Poti sterge dispozitivile active din ING Business web - Setari-Administrare - Mobile Banking! Poti avea maximum 10 dispozitive.
Smart security system
Smart security system.
I made a mistake with the password once and it asked me to change the password.
Very good like that
I made a mistake with the password once and it asked me to change the password.
Very good like that
Worst banking app
The ing romania business app is by far the worst banking app I’ve encountered.
The app is constantly giving errors or is unavailable. It’s on a bi-weekly basis that we’d get a message ‘Sorry! We are busy updating the ING business service’. I don’t know what constant updates these people are doing, as the app is never getting any better. I happen to use ING The Netherlands app as well and it’s a world of difference. Sadly, Romania with all its capable IT people can’t get a well-functioning banking app.
The app is constantly giving errors or is unavailable. It’s on a bi-weekly basis that we’d get a message ‘Sorry! We are busy updating the ING business service’. I don’t know what constant updates these people are doing, as the app is never getting any better. I happen to use ING The Netherlands app as well and it’s a world of difference. Sadly, Romania with all its capable IT people can’t get a well-functioning banking app.
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Response from developer
Hi, Manu! We are sorry for the problem! As we do not make updates that often, please send us a DM so that we can check why you get this message!
Zero on update
Every time you make an update, my app is useless, I need to delete it again and again, losing time; in the past the app was keep doing this like every 3 months or more, now it happens every 2 weeks; should I say that on every time I need to use the username/pass- they are not always working, I am not allowed to use an office email address (even Ing told me the office addresses are not working), and every time I have to lose extra time to call ING, around 10 min to explain and install it again and again, all this in 2024??? The notifications are not working at all
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