Inkblot Therapy User Reviews

Customer Experience

Positive experience15.0% of reviews
Neutral20.0% of reviews
Negative experience65.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Inkblot Therapy Safe?

Inkblot Therapy appears safe based on user ratings. AppsHunter Safety Score for Inkblot Therapy is 95/100.

This assessment is based on 841 user ratings, with an App Store average of 4.8/5.

Is Inkblot Therapy Legit?

Inkblot Therapy appears to be a legitimate app. AppsHunter Legitimacy Score for Inkblot Therapy is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Messages

Have a better platform to message my counselor and where I can send pictures also

Great program Even better therapy

Been using for 2 years. Christy is a great therapist. I value her and this services.

Terrible App

It doesn't launch. There is just a white screen

White screen on launch

Mentioned in other reviews. Same issues on my end. White screen on launch. Closing and restarting the app does not resolve issue. Have to delete the app and reinstall to get in, only for it to happen again next time I launch the app. Very frustrating. Needs immediate fix.

White screen app don’t work

I’m trying to open the app and all I’m getting is a white screen
Nothing else !!!!

blank screen

goes blank when app is opened. it's been + a week.
usually everything is great with this app.

White screen

I can’t say if the app is good because I am unable to use it. I’ve read others having the same issue. It lets you log in and then the whole screen goes white.

Shows a blank screen after logging in

I have an iPhone 15 pro with a IOS 17.2.1 and it won’t show anything after I log in

App doesn’t works blank screen

I can not get past the login page before it just turned to a white screen of nothing. When using the computer the service seems great. The app is useless.

Worst experience for therapy

I never experience so many technological difficulties for booking a therapy section in my life. Through customer service and user experience on the app. My condition got worse and I still cannot book my first section after dealing with customer service for 2 days.

Hangs with white screen on launch

Issue: Inkblot iOS app presents a blank white screen on launch

neither restarting nor killing the app and restarting resolve the issue
reinstalling does not resolve the issue
it appears the issue started after the release of iOS 17
I’m using an iPhone 15 Pro
I’m currently using iOS 17.2.1, but the issue has occurred for me with all prior versions of iOS 17 at least
The issue is a showstopper for using the app, nothing functions
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Privacy needed in video

Lacking a blur background option when video chatting. This is fairly commonplace these days. Please incorporate into app.

App won’t load since last update

App won’t load, screen is blank.

Response from developer

Hi there. We're sorry to hear about this difficulty you've experienced. We would like to look into your situation to ensure that this gets rectified. Please reach out to us directly via email at support@inkblottherapy.com or by live chat and we would be happy to look into this.

Service is great, app sucks

I’m enjoying using Inkblot on the web version but this app is a mess. It doesn’t stay logged in and the biometric log in doesn’t work and says it’s expired. It switches through multiple redundant screens on login with a password. Also doesn’t allow auto fill from a password manager because the fields are set up incorrectly. Something like this is super frustrating and I won’t bother to use the app at all.
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Response from developer

Hi there. Thank you for bringing this to our attention and we're sorry to hear about the difficulties you've experienced with our app. We are always looking for ways to improve our therapy service and will forward this request to our team. If you need additional support, please reach out to us through our Live Chat or at support@inkblottherapy.com.

Terrible

If I could give a minus I would. I am covered by my benefits and have tried over and over to input my information and it won’t accept it. But when I try and use support I get no response. No one answers you back!!!! It has been nothing but frustration

Response from developer

Hello there. We appreciate your feedback and we're sorry to hear about the difficulties you've experienced. We would like to look into your situation to ensure that you do not have the same issues. Please reach out to us by live chat and we would be happy to look into this.

App glitch

App is not working today.

Response from developer

Hi there. Thank you for bringing this to our attention and we are sorry for the inconvenience. We are always looking for ways to improve our therapy service and will forward this request to our team. If you need additional support, please reach out to us through our Live Chat or at support@inkblottherapy.com.

Best therapy experience I’ve ever had!

I tried a few different online therapy outlets, before finding this one through an instagram ad. This is by far the most incredible support I’ve ever received. My therapist is wonderful and we connected immediately. I feel so seen, heard, and validated. She creates such a safe, mindful, and welcoming environment. Also, she ALWAYS offers extra, super helpful resources.
I highly recommend Inkblot to anyone looking into therapy.
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Response from developer

Thank you for taking the time to leave us a review! Finding the right therapist is a key part of every mental health journey and we are pleased to hear our service is helping people get the care best-suited to their needs and preferences. Have a great day!

They won’t delete your account

They don’t let you easily delete your credit card info, and they don’t let you delete your account. Took them months to respond when I requested my account to be deleted only for them to say they won’t do it and they can only deactivate it. So I was gonna delete my billing info and than deactivate my account, but they don’t let you delete your credit card info unless you enter new info?! Sent them another email about this waiting for response that will probably take another several months. Feels kind of scummy, please beware and join at your own risk.
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Response from developer

Hi there. We're sorry to hear about the difficulties you've experienced. We would like to look into your situation to ensure that this gets resolved. Please reach out to us directly by live chat and we would be happy to look into this.

Matches won’t load

App is glitchy and matches won’t load

Response from developer

Hi there! Thank you for taking the time to leave us feedback. We are sorry to hear you had a negative experience with our app. We are constantly aiming to improve our service and better serve those who use our platform. Please let us know specific changes or improvements you would like to see by emailing us at support@inkblottherapy.com.

Very helpful

This is my first time seeking counselling and I have to say, this has been so helpful. Thank you.

Response from developer

Hello there! Thank you for leaving your review! We are very pleased to hear you are enjoying our service and strive to continue to make therapy as accessible as possible.