inSight AWM User Reviews

Top reviews

DOESNT WORK

Clearly not the only person who has a problem with this app. It adds so much time to our clinic’s intake process, and it would crash in the middle of pictures and measurements. It has gotten to the point of me having to delete the app once a week to “reset” the app for the upcoming week for it to work, and this solution only worked for a week before it stopped saving and syncing the patients’ pictures.
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Response from developer

We’re very sorry for the difficulties you’ve had and appreciate your sharing detailed feedback. While this issue isn’t affecting all users, we know how disruptive it can be and we want to get to the bottom of it as quickly as possible. If you’re open to it, reaching out to us directly at support@ekareinc.com with details about your device and workflow would be extremely helpful. This will allow us to investigate the specific circumstances and work toward a lasting solution—ultimately improving the experience for you and other users globally. Thank you again for bringing this to our attention. We’re committed to getting this resolved for you and making our app more reliable for everyone. Sincerely, eKare Support

DOESNT WORK

THIS app is horrendous! It does not work! It moves veryyyyy slow! It drains your battery life of your phone. It over heats your phone. It will log out or close while your in the middle of taking a picture or documenting on a patient. It takes forever to load ANYTHING! If your thinking about using this app for your facility DONT!!!! Until change happens.
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Response from developer

Thank you for the feedback. We apologize for the performance issues you are experiencing. From our investigation, it seems to affect some users in a specific setting. We will be releasing a patch shortly to resolve. Please do not hesitate to contact us at support@ekareinc.com for direct assistance. We appreciate your patience.