Login details
It’s annoying you have to login every time rather than remembering details every time
Class bookings and notifications don’t work properly
Notifications from the app do not work. The booking system isn’t setup properly. It works as a purchase system which doesn’t charge but isn’t the right language for a gym class booking system.
Useless keeps logging me out
Not only does this keep logging me out, it then doesn’t allow me to login saying incorrect credentials despite my password being correct! Sort this out absolute joke of an app
Lisa
App is rubbish always having to reset password and can’t login
Terrible, frustrating, not fit for purpose
See above.
Can’t pay for bookings
Have downloaded this twice. Have removed and reinstalled as advised and still can’t pay for bookings. “Payment failed” (there is no issue with my bank cards on other sites )
Locked out and in the eternal loop
Locked out of app; won’t reset password; missing out on bookings for popular classes.
If I could give it less than zero I would
If I could give it less than zero I would
Awful
Worst app ever
Great staff & centre
Lila was amazing at showing me around, so helpful and attentive. I will definitely be recommending the centre and her to everyone I know :)
G
Keeps kicking me out 🤬
Useless
The app won’t let me pay for classes any more. Has not been working for months and no one prepared to do anything about it.
Can’t register or log in
I am having great difficulty registering or logging in to my account. The web pages don’t show a keyboard to enable you to key in any details…
Can’t even update this messsge …
Can’t even update this messsge …
Strikes
Despite contacting the centre both in person and via email I still have 1 strike showing. Despite both of the above assuring me the strike was removed it isn’t (I had attended and knowing the cctv shows this but the app says I didn’t). Also deleted and reinstalled the app.
Not helpful if you are menopausal or suffer from anxiety/stress as this add to it.
Not helpful if you are menopausal or suffer from anxiety/stress as this add to it.
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Very poor app design. Not happy at all
Very poor app design. Not happy at all
Unispireall
The Fawlty Towers of leisure centres.
Not FIT for purpose
This app is useless. Won’t allow you to log in, won’t allow you to book more than 1 ticket (what do you do if you have kids?). Try everyone active at least it works
QR Code
Feedback: please make the barcode a QR Code instead like the back of the membership cards. Trying to use the barcode on the entry scanners is sometimes difficult.
Other than that the app works pretty well.
Other than that the app works pretty well.
Doesn’t work
Swim timetable does not load. Please fix!
System superseded
The unfavourable reviews relate to the old system, which was poor. The new system is much better.
Let this app be a warning to small/ mid sized businesses
Cannot get it to operate. Have to use other means. Fortunately the staff are very friendly and helpful at the potters bar centre.
