Insta360 GO User Reviews

Insta360 GO
Insta360 GO
Shenzhen Arashi Vision Co., Ltd.

Customer Experience

Positive experience27.5% of reviews
Neutral9.9% of reviews
Negative experience62.6% of reviews

~ Based on 91 written reviews from the US App Store.

What users say

Is Insta360 GO Safe?

Insta360 GO has mixed safety signals based on user ratings. AppsHunter Safety Score for Insta360 GO is 55/100.

This assessment is based on 69 user ratings, with an App Store average of 2.6/5.

Safety Analysis

31.9% of ratings point to a safe experience
11.6% of ratings suggest some concerns
56.5% of ratings point to a risky experience

~ Based on 69 App Store ratings for Insta360 GO.

Is Insta360 GO Legit?

Insta360 GO is no longer available in the App Store. AppsHunter Legitimacy Score for Insta360 GO is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Doesn’t work

I’ve wasted hours over three days and still can’t get my camera to connect to this app. I’m ready to ask for my money back.

Great paperweight

Hundreds of useless options and features with invisible, vital features.

Bluetooth not working

This company is BA and the camera do not connect to my iPhone! Is this very difficult to do since most products could connect to the smartphone but not this apps!

Unusable

Tried using this but it refused to connect to my camera via Bluetooth

App is garbage. Won’t go any farther than connecting. Did they just stop supporting this app?

Trash app that won’t connect to either of my cameras.

Export and stabilisation

Exporting footage from iPhone to social media keeps failing and stabilisation doesn’t work

Not impressed

I’ve asked for help

Told to update software which I have and the app which is up to date

Still no use

I basically cannot use my footage

Stuck connecting

Gets stuck when Bluetooth connecting. Camera is connect in my iPhone settings but all wheel keeps spinning.

No refunds after 15 days

I received this as a gift. The item was purchased 17 days before I received it. Tried for a refund.
I’m trying to reach out to protect others from purchasing any insta360 camera. They’re ridiculous. Poor camera, insanely awful audio, poor stability, poor resolution, overheats, 15 minute maximum video length. It’s just useless. A used iPhone 4c would eclipse this camera.
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Does Not Connect to Camera

The app gets stuck “connecting” and is useless.

Thank you for the update

Dear Insta
Thank you for the update of iOS 15
My go back to work again. All the export files came back to it used to and work great.

Doesn’t work anymore (iOS 15)

Yeah so don’t update to iOS 15 or else this app renders your Insta360 cam useless. Pretty neat!

No longer working after iOS 15

The export no longer works properly after iOS 15. The clips get exported slowed way down. So now I can’t use this camera at all

Export problems.

When exporting the app takes what should be a 1 minute normal 30fps video clip, and saves it as a 39 minute 0.63fps clip in the gallery.

Haven’t been able to use the footage for anything yet! Idk how the reviewers missed this fatal flaw?

Do not buy insta360 products.

It does not work with IOS 15!! 😡

What is the point of having the camera if you can not upload the stories to you phone to share!! The developer needs to update the App as soon as possible, you are treating the owners of the Go (1) as a third class citizens!!

Device and app unusable on iOS 15

Exported videos are always 1 frame per second. A 15 sec clips becomes several minute when exported. Can’t use the camera anymore due to this. Total loss of the camera.

This app has not been updated over a year, making my device unusable. Total loss of money. Due to this issue, the resale value has become zero
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Broken on iOS 15 Don’t buy!

It worked (only in portrait orientation) on the iPad Pro until iOS 15 update. 10sec clips are now exported as >32min videos. All the video shot before and after the update are now ruined, unless they fix this app.

**will update if they fix the app

-update still not fixed selling the camera since it is worthless without the software and buying GoPro.
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App is no good with IOS 15

Been using this app and my insta360go camera without a single issue, since updating to IOS 15 it turns a 4 minute video into a 4 hour video. Someone here really need to fix the bugs in this app.

Please fix for IOS update!!!

It worked seamlessly 2 months ago, now agree with everyone else, exporting to iPhone doubles the video length time and slows down the fps. I have so much footage I can’t access, please help!

No use as app keeps crashing

The app is totally useless on iPhone 6. You can download the video but cannot edit it because the latest app keeps crashing.

App crashes on video review

I have lastest firmware and app on iPhone 6 keeps crashing once’s it’s been downloaded. You don’t get a chance to preview or edit it.