Insta360 appears to be a legitimate app. The AppsHunter Legitimacy Score for Insta360 is 93 out of 100 points across 7 verification signals from App Store and developer data.

Insta360 Reviews: Is It Legit?

Name: Insta360
Rating: 4.44751 (9430 reviews)

Insta360

📷 Photo & Video

Customer Experience

Positive experience29.1% of reviews

Neutral12.8% of reviews

Negative experience58.0% of reviews

~ Based on 1,410 written reviews from the US App Store.

What users say about Insta360

Reviews of Insta360 are mixed: the Photo & Video app is rated 4.4/5 from 9.4K App Store ratings. What users like most: easy to use, intuitive app. Top complaints: frequent crashes and bugs, unreliable WiFi connectivity. Summarized from real user reviews.

Positive things

🚀Easy to use
🚀Intuitive app
🚀Robust editing tools
🚀Great camera quality
🚀Awesome features like Starlapse
👍Fun and engaging community

Negative things

🐛Frequent crashes and bugs
🐛Unreliable WiFi connectivity
🐛Laggy performance
🐛Compatibility issues with older devices
🔒Privacy concerns with data access
🔋Drains device battery quickly

Is Insta360 Safe?

Insta360 appears safe based on user ratings. AppsHunter Safety Score for Insta360 is 89/100.

This assessment is based on 9,430 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.6% of ratings point to a safe experience

3.1% of ratings suggest some concerns

11.4% of ratings point to a risky experience

~ Based on 9,428 App Store ratings for Insta360.

Is Insta360 Legit?

Insta360 appears to be a legitimate app. AppsHunter Legitimacy Score for Insta360 is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Keeps crashing.

Can’t do anything on it these days. Phone just crashes. This is the only app that ever does this.

AAdanshor

5 days ago

Bloatware!! Reduce the size!!

How much bigger are you planning to make this with all the AI bloatware? It’s now half the size of iOS itself!

PPsytcp

5 days ago

Taking huge space

Documents and data take 10 gb even if nothing is stored on device

LLafleure355

6 days ago

frustrating and firmware update annoying

when not enough space after downloading firmware again and again not retained downloaded firmware and it’s getting annoying to use the app.even after free up memory old download still consume memory and required to uninstall app and need to download the firmware.. why firmware download from mobile data instead of wifi? when i turn off mobile data firmware stops to download. already download not optimised and not using wifi then what is the point duplicate download with mobile data??

AAa dj chunk rss as

9 days ago

Audio fails constantly

Audio just doesn’t work half the time.

Aamazingspierman72

9 days ago

Improvement suggestions

During video export to iPhone, mark the images/videos in the app so the user can see which images/videos have been exported.
This allows them to more easily resume the export if it doesn’t go successfully (which happens often).

Also the export does not resume when brought to the foreground, despite the text saying it does.

The export freezes if literally anything happens (opening another app, iPhone bringing a notification to say that it’s gone into low power mode etc)

Given this, it would be nice to know from the app, where in the 100 selected videos it froze so I can just select the remaining non-exported ones.

The alternative is delete all videos from the
iPhone and start again, or manually figure out which video stopped.
Which is a real pain point when, during a cycling tour, the Insta can only hold a handful of days worth of footage.

The Insta 360 mini is an incredible product, but it’s only useful to me once it’s been exported.

Ccbrchrisf

9 days ago

Response from developer

We’re sorry that repeated export interruptions have made it difficult to manage your footage during your cycling tour. Please check that your iPhone has enough free storage, then clear the Insta360 app’s cache via Me > Clear Cache. If you have plenty of free storage—for example, over 50 GB—and iCloud Photos is enabled, please try temporarily pausing its syncing and exporting again. If exports still fail, please send your app LogID, iPhone model, iOS version, a screenshot showing available storage, a screen recording of the issue, the original footage, and the date and time it occurred to iOS-Appfeedback@insta360.com. To submit the log, connect the camera to the app, then go to Me > About Insta360 > Diagnostic Info > Send and copy the LogID. For exports freezing in the background or failing to resume when you return, please also include the corresponding issue time and LogID so we can investigate. We’ll share your requests for exported-file markers and an easier way to identify and export the remaining files with our product team. Thank you for your detailed feedback.

L8est update

I won’t update this to this version as it’s broken and much worse than the one I have, I prefer function to bloat, so rack odd, if you know what I mean!!… also the device is built poorly and cheaply with plastic lenses that can be easily damaged and are protected by plastic domes that reduce picture quality… I’m looking for a more competent device now….

Oo0OAHAO0o

9 days ago

Amazing!!

When I bought your x5 camera - it had been released only a short time, and there wasn’t much you could do with the video. In just over a year you’ve managed to add amazing features! This includes instaframe and 360 spatial 3d! I wish you success and growth! You’re doing great! Don’t Stop!

НСНикита Сталин

10 days ago

Bom editor

Faltam algumas funções básicas como função de narração do video direto no editor mobile, inclusão de figuras e gif animados como “inscreva-se”. Mas para o básico resolve, porem ainda dependo de outro editor para os toques finais.

KKadusim

10 days ago

Response from developer

Hi, thanks for your feedback. We'll forward your needs to our App team for further evaluation and potential improvements :)

App doesn’t open 75% of the time

App doesn’t open 75% of the time. I have to pull the sd card and get on my computer to get my footage off my camera. i’ve deleted the app and redownloaded it countless times, yet nothing changes.

Kknappnasty

13 days ago

Improve

Why is it when you download your videos, you can’t access it without the camera being turned on? If I downloaded the videos, why aren’t they being transferred to my photos on my iPhone? It doesn’t make any sense.

PPartyG__

15 days ago

Love it

Amazing app. They have thought of everything. You could spend hours in here and never find the end. While also being apart of a community.

CChloejoee

16 days ago

O melhor de todos

Ótimo aplicativo para câmera de ação

FCFabrìcio Caboclo

16 days ago

Don’t Use if You’re Editing on the iPad

I like using the iPad to edit videos on my Insta 360. But every time I use it, it crashes without fail. Using the AI tracking will only last at 15 seconds before it crashes. Even playing back my footage will sometimes crash the app. I have an iPad Air 3rd Gen, so it’s not outdated hardware. The app is truly unoptimized since my iPhone 12 can run it without crashing. I’ve tried their remedies and tricks to fix the issue (emptying cache, resetting settings, etc). It is the app itself that is incapable of running properly. The app works perfectly fine on mobile but their iPad port is pissing me off.

CChinemoo

16 days ago

Not able to update firmware

Just got a new Luna ultra. Not able to firmware update via latest iOS 27 on an iPhone 17 pro. Had to use my old android to firmware update instead.

The developers need to fix iPhone support.

DDofshn363

16 days ago

Insta360 Luna ultra

Tiene un 10/10 es la mejor cámara que tenido con una calidad de imagen excepcional

AArletty35

17 days ago

Best apps

Insta360 is the best ever

MMr_diesel

17 days ago

Dark mode

Could we get dark mode it help my eyes

BBur_135135

17 days ago

2GB app?

Clown shoes.

IILikeApps333

20 days ago

Buggy

When you resuming a draft edit, there’s always a lot of bugs. If I try to split or extend a clip by dragging it it glitches out and replaces that clip with another full clip and wipe out any other edits in front of it.

PPirelli-taste

20 days ago