About
This app enables venues and event organizers to scan tickets using an iPhone camera for real-time validation and attendance tracking. It prevents duplicate ticket usage and allows for manual guest entry for lost tickets. Multiple devices can scan simultaneously.
What's New in InstaScan
2.2
August 2, 2022
Improvements and Bug fixes.
FAQ
What devices does InstaScan support?
InstaScan is compatible with iPhone 4 and 5, as well as iPod Touch (4th and 5th generation). It is designed for iOS devices.
How does InstaScan prevent duplicate ticket usage?
The application synchronizes with the InstantSeats system in real-time to validate tickets. Once a ticket is scanned and validated, it cannot be used again, preventing duplicate entries.
Can multiple people scan tickets at the same time with InstaScan?
Yes, InstaScan allows more than one device to scan tickets simultaneously. This is ideal for multiple entry points at larger events.
What information can be used to manually enter guests in InstaScan?
If a guest has lost their ticket, they can be entered manually by searching their name, confirmation number, or the last four digits of the credit card used for purchase.
Does InstaScan provide real-time attendance data?
Yes, InstaScan tracks attendance in real-time. A counter displays the number of scanned tickets and attendees who have yet to check-in.
What kind of codes can InstaScan scan?
InstaScan utilizes industry-leading scanning technology to read both 1D and 2D codes. These can be from printed tickets or tickets displayed on a phone screen.
How does InstaScan indicate a valid or invalid ticket scan?
After each scan, InstaScan provides visual cues with colorful images and audible alerts. These confirm whether a ticket is valid or invalid.
Is InstaScan suitable for guests who need to leave and re-enter an event?
Yes, InstaScan includes functionality to check out guests who need to leave and re-enter. This ensures their re-entry is properly managed.
