INSTAX Pal Reviews: Is It Legit?

Customer Experience

Positive experience55.1% of reviews
Neutral14.5% of reviews
Negative experience30.4% of reviews

~ Based on 69 written reviews from the US App Store.

What users say about INSTAX Pal

Is INSTAX Pal Safe?

INSTAX Pal appears safe based on user ratings. AppsHunter Safety Score for INSTAX Pal is 95/100.

This assessment is based on 746 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 743 App Store ratings for INSTAX Pal.

Is INSTAX Pal Legit?

INSTAX Pal appears to be a legitimate app. AppsHunter Legitimacy Score for INSTAX Pal is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pal 2 photos are low-resolution

I want to see better support for the PAL 2. Currently, when you transfer photos over via Bluetooth it forces you to save them as low-resolution 1 MP instead of the full 10 MP. You can get around this by transferring via USB-C but if you try and save the photos to your library it still exports them in low-resolution 1 MP.
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You call this an App?

Ridiculously convoluted setup and connection protocols that keep you in a loop going nowhere. I was really disappointed with Fuji and this app.

Stickers don’t work properly

I recently bought the INSTAX Pal 2 and have been having trouble with the sticker editing function.

Once I add stickers to a photo, I can’t select, move, or delete them. The stickers also disappear when I save the photo to my iPhone, even though they appear correctly in the preview.

It would be great if the app had an undo or recovery function so that unwanted stickers could be removed or previous edits could be restored.

I hope these issues can be resolved in an upcoming update to make the app more user-friendly.
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エフェクト変更できたらなあ

Pal 2 で撮影した画像に別のエフェクトを掛け直せない。
それは信条かもしれませんが、再考してほしいところ。
せめてカスタムエフェクトを1つから複数に増やしてくださると助かります。

また、画像を表示中に次の画像を表示できないのが不便です。毎回戻って選択を繰り返す動き。
横スワイプなど、直感的な操作で次の画像を表示できたら便利なんですけどね。

Response from developer

"INSTAX Pal" アプリ担当です。 貴重なご意見ありがとうございます。頂いた内容は今後の商品化において検討させて頂きます。 引き続き"INSTAX Pal"をお楽しみください。

Please Fix Transfer Quality

Using this for USB C transfer for InstaX Pal 2 and it’s still only transferring 1MP quality and converting to PNG. Checked via PC and internal card storage shows 10mp photos. Transferring to Iphone 17 Pro Max. Please fix this. Save to files or album does the same thing.

Response from developer

From "INSTAX Pal development team" Thank you for contacting us and we apologize for your trouble. Please refer to the following notice: https://www.instax.com/pal2/en/information/notice01.html Thank you for your cooperation.

Can’t connect to pal 2

Can’t recognize the latest Pal 2. What the hell ???

Response from developer

From "INSTAX Pal development team" This may be a general Bluetooth connection problem. Please kindly try below FAQ. https://instax.com/pal/en/support/#sup_faq If your problem cannot be solved, could you please tell us the detail from below for further support? https://www.fujifilm.com/contact/ Thank you very much for your understanding.

序列号错误?

搜遍国内外全网,没有一篇可以解决蓝牙连接时,输入序列号错误的问题,官方请不要在我的评论下回复看你们FAQ,因为没有解决问题。有解决办法请直接留言,谢谢。连接不上app就是个美丽的废物。app一分可能都给高了,毕竟占了将近1个gb的内存,却什么都用不了。

Response from developer

From "INSTAX Pal development team" Thank you for contacting us and we apologize for your trouble. For further support, could you please kindly tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

本体はいいのにアプリが残念

今時はスマホあるんだし、とにかく小型で持ち運びに特化したものが欲しい!と思ってたのでドンピシャの商品でした。

ちっちゃくて可愛いし音もいい。フラッシュも自動で優秀だしインスタント感もあって、スマホで見るまでどんなのが撮れたかわからないワクワクも良しで、本体自体はかなり気に入ってます。

ただ、アプリが使いづらい〜〜

まず写真を見るとき、一回拡大してしまうと×を押さないと一覧に戻れない。横スクロールで前後の写真に移動できないので、何枚も見たいときにいちいち一覧に戻るのが地味に面倒。心地よさが削がれてて勿体ない。

ここまではまだ些細な引っかかり程度で、やばいのがフレームなしの写真を保存するとき。

フレームありを推したいのかなと感じるけど、正直私はフレームなしで保存したいです。
でもその場合、まず保存画面まで何段階も入り込まないといけないし、そこからが長い。

古い順に4枚ずつ、時間をかけながらプレビューされていって、4枚全部表示されないと次の4枚に進めない。古い順にです、やばいです。
今後写真が増えるにつれて最新の写真が遠のいていくってことです。たどり着くまでどんだけ時間かかるんだろう。

やっと目的のページにたどり着いても、今度は1枚のダウンロードも更にめちゃくちゃ時間がかかる。時間かかりますってメッセージ出るけど、既にここに来るまでに待たされてるけどなってなる、確かに比にならないくらいこっちの方が長いけどさ。

さっき、1枚1枚長い時間をかけながらダウンロードしてたところで、間違えて一覧画面から更に戻るを押してしまった。嫌な予感したけど案の定、また1番古いページから4枚ずつの表示を待つところからやり直しになりました。
発狂して作業中断して、今これを書いてます。

フレームありならサクッと一覧で表示されるんだから、フレームなしも同じように一覧表示するのは機能的には可能なんじゃないかと思ってしまうのですが、無理なんですか?

そもそもこんなに時間がかかるぐらいなら、4枚ずつのプレビューを大きく、画質よく表示しなくていいと思う。この画面に来る目的は、写真を綺麗に見るためじゃなくて、ダウンロードしたい写真がどれなのかを識別するためなので。十分なスペックあってサクッと表示できるなら、いちいちデカデカと全表示してくれていいですけど、キャパないなら何でそこにリソース使ってんの?ってなっちゃいます。もっと画質悪くていいから、早さと表示数の多さ(実質同じ)を優先してほしいです。

本体は好きなのに、写真保存するのがここまで面倒だと、撮る気が失せるまであります。かなり撮影のモチベが減ってしまったので、ここ本当に直してほしいです。

せめて一括選択で、時間はかかるけどほっといたらダウンロード終わるとかにして欲しい。
拘束されるのが非常にネックです

口悪くてすみません
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Response from developer

"INSTAX Pal" アプリ担当です。 貴重なご意見ありがとうございます。頂いた内容は今後の商品化において検討させて頂きます。 引き続き"INSTAX Pal"をお楽しみください。

More export options

Would be great if you could shoot in black and white mode or if you could get different boarder options as a gift from your Pal

Response from developer

From "INSTAX Pal development team" Thank you for your message. After transferring your photos to the app, we recommend trying the Monochrome effect from Gallery > Effect > Monochrome. Please have fun and play with our "INSTAX Pal".

めんどう

レビューを書かなければいつまでもレビューを強要してくるのはセコイ。やめてください。

Response from developer

"INSTAX Pal" アプリ担当です。 貴重なご意見ありがとうございます。頂いた内容は今後の商品化において検討させて頂きます。

蛮喜欢这个App

我不小心写错了我给这个App四星好评

Don’t know!

Love my fugi INSTAX mini, did not know about this! Found it in the uk on a trip. Love it. Takes my phone out of my hands on vacation. I put mine on a lanyard attached with a divers clip. Not interested in the printer, wish the required app would stop pushing it. 🩵

Response from developer

From ”INSTAX Pal" development team Thank you for your opinions and ideas. We will share within the team and consider for further product development. Please have fun and play with our "INSTAX Pal".

AMAZINGGGG

It’s so amazing for kids who want to learn about photography and adults too!!!

Response from developer

From ”INSTAX Pal" development team Thank you for your opinions and ideas. We will share within the team and consider for further product development. Please have fun and play with our "INSTAX Pal".

Schöne Idee, problematische Umsetzung

Trotz sd karte kann ich nicht mehr als 50 Bilder aufnehmen. Das übertragen
Klappt seit mehreren 100 Fotos nicht mehr, trotz Verbindung, reset, Update etc.
Schade!

Response from developer

From "INSTAX Pal development team" Thank you for contacting us and we apologize for your trouble. For further support, could you please kindly tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

被拍照精灵满足的少女心

买了个拍立得的拍照精灵,自己原本有一个mini evo,原来以为是同一个软件控制,看了说明书才知道是需要下载instax pal。界面设计很可爱,功能操作也很简单,直接点击图标就好了。里面的交互设计能看出来开发者是用心了,本来买拍照精灵的人都是冲颜值来的,app的画面只能说狠狠满足少女心。必须好评,希望开发团队能加入一些小彩蛋,锦上添花!

Response from developer

From "INSTAX Pal development team" Thank you for your message. We are happy to hear that. Please have fun and play with our "INSTAX Pal".

Frustrating

It won’t accept the serial number on my INSTAX pal

Response from developer

From "INSTAX Pal development team" This may be a general Bluetooth connection problem. Please kindly try below FAQ. https://instax.com/pal/en/support/#sup_faq If your problem cannot be solved, could you please tell us the detail from below for further support? https://www.fujifilm.com/contact/ Thank you very much for your understanding.

It is so cool and amazing

The features that i really like are the things where tou can make pre shutter sounds and animations and the name! I have a camera and i use it and its so cute

Response from developer

From "INSTAX Pal development team" Thank you for your message. We are happy to hear that. Please have fun and play with our "INSTAX Pal".

非常可爱的说

很古早的软件,适配我的拍照精灵,如果画面可以更流畅一些就完美了

Response from developer

From ”INSTAX Pal" development team Thank you for your opinions and ideas. We will share within the team and consider for further product development. Please have fun and play with our "INSTAX Pal".

Garbage

Can’t even set up my brand new instax pal. It won’t accept the serial number literally printed on the device.

Response from developer

From "INSTAX Pal development team" Thank you for contacting us and we apologize for your trouble. For further support, could you please kindly tell us the detail from the link below? https://www.fujifilm.com/contact/ Thank you for your kind cooperation.

可爱小薯条

18星

Response from developer

From ”INSTAX Pal" development team Thank you for your opinions and ideas. We will share within the team and consider for further product development. Please have fun and play with our "INSTAX Pal".