Instories User Reviews

Customer Experience

Positive experience16.5% of reviews
Neutral6.5% of reviews
Negative experience77.0% of reviews

~ Based on 1,888 written reviews from the US App Store.

What users say

Is Instories Safe?

Instories: AI Photo & Video appears safe based on user ratings. AppsHunter Safety Score for Instories is 94/100.

This assessment is based on 45,804 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.1% of ratings point to a safe experience
1.5% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 45,804 App Store ratings for Instories.

Is Instories Legit?

Instories: AI Photo & Video appears to be a legitimate app. AppsHunter Legitimacy Score for Instories is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pessimo

No ia vc ganha os créditos nem chega usar pois não funciona e depois vc fica sem os créditos e sem o vídeo que tentou criar

Response from developer

Olá! Por favor, conte-nos mais sobre o seu problema. Para isso, escreva para nós pelo chat do aplicativo. Estaremos aguardando sua mensagem.

I’m a novice here

I love that there are a hundred of tools that you can use for editing and most are user friendly, however the only downside is when it downloads a video from the media, it gets stuck.

Horrible

Poor customer service. Can’t post to socials.

Racists

If I could give it zero stars I would! Any time I wanted to use the app for Palestine, Congo or Sudan for my business it rejected my content! I thought it was a fluke at first but it’s a trend. Unreal! If you support humanity skip this hateful app.

Anúncio induz ao erro

A IA não funciona, os efeitos são simples demais.

Response from developer

Olá! Por favor, conte-nos mais sobre o seu problema. Para isso, escreva para nós pelo chat do aplicativo. Estaremos aguardando sua mensagem.

AI doesn’t work

Templates are nice but the AI image enhance feature DOESN’T WORK AT ALL. I am on the yearly subscription and customer service is also not responding

Glitchy

The AI is subpar and you can’t edit the AI content in the AI carousel maker. You lose your tokens quickly and if you don’t use them you lose them

Easy + fun to edit!

I made one video so far and have another one drafter and it’s fun and easy to work with. I look forward to creating more!

Propaganda enganosa

Nunca tinha usado esse aplicativo e na tela inicial tinha a opção de testar grátis por três dias, coloquei os dados do cartão e já debitou na hora o valor, sem eu nem usar o aplicativo, queria testar e não gostei, fiz o processo de cancelamento e não usei esse aplicativo nem por 1 dia, exijo o estorno o mais breve possível do valor pra evitar futuros problemas…
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Response from developer

Olá! Por favor, conte-nos mais sobre o seu problema. Para isso, escreva para nós pelo chat do aplicativo. Estaremos aguardando sua mensagem.

Do not do free trial unless you are certain you want it for a year.

⚠️ BUYERS BEWARE: I signed up for what I understood to be a 3-day trial and was subsequently charged $119.99 for an annual subscription. I requested a refund and was denied. I also found an unusually confusing list of Instories Pro subscription options with the same/very similar names at dramatically different prices. Please carefully review the subscription terms before starting the trial. I am currently disputing this with Apple.
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3 day trial???

I just downloaded today, and you’ve charged me £9.99 already!?!
You suggest that I should use the app’s chat to tell you more about the problem! What more is there is there to say? You offer a 3 day free trail and charge me £9.99 the very same day. I have left it with my bank to deal with you! Your app’s chat is A.I, it’s rigid and failed to answer my question. Gave me a similar response to the automated response you gave to this review.
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Cobrança indevida no período trial

Baixei para avaliar, ao final do dia cancelei a assinatura, porém não respeitou os 3 dias de trial, não havendo reembolso. Não recomendo.

Response from developer

Olá! Por favor, conte-nos mais sobre o seu problema. Para isso, escreva para nós pelo chat do aplicativo. Estaremos aguardando sua mensagem.

Почему

Почему я покупаю на год Pro , в итоге через раз не могу сохранить изображение потому что мне пишет что у меня нет Pro

Cobrança indevida

Cobraram 319,00 só por instalar o app
Não baixem

Response from developer

Olá! Por favor, conte-nos mais sobre o seu problema. Para isso, escreva para nós pelo chat do aplicativo. Estaremos aguardando sua mensagem.

Ai more like do it yourself

Very time consuming and you need to do it yourself AI needs work

Buyer beware

I thought I was getting a three day free trial and they still billed me $49.99 when I canceled it the same day and I don’t know how to do a complaint

Terrible System with ZERO Customer Service

Your monthly subscription comes with credits. These credits REGULARLY go to 0 (zero) for no reason. Trying to chat to someone to resolve the MANY flaws is futile - it’s always an online chat bot and you never get a resolution. Plenty of other apps out there - try one of those first.

Waste of money doesn’t do what they promised

I am so disappointed,

Free 3 day trial costs 39.00

I just downloaded to see if this would work for my character-the free 3 day trial and was immediately charged 39.00!?!?!??!?

Crashes a lot

This app crashes so much and the quality isn’t good every time