Not working
After turning the heater on after summer, I can’t get it to connect, it can’t seem to find the heater although it’s there in the search
Minimal function they never update app with new features
Please add more features like LOCK display from the app as it’s very difficult to do direct from heater as You have to hold for 5-10second and requires several tries
- also user timer function on the app does not work - keeps kicking you out of the app every time you try to set time.
- also user timer function on the app does not work - keeps kicking you out of the app every time you try to set time.
Useless App
It does not allow anything except basic - on and off and change temp. There is no programming potential whatsoever
Useless
Amending my review as the app can’t even find my radiator any more.
Even when it was working it was pretty bad, missing any of the features that would make it useful.
Even when it was working it was pretty bad, missing any of the features that would make it useful.
User timer cannot be set on App
User timer cannot be set on app keeps crashing and exits the whole app every time - lots more people complained but never sorted with an update. Poor service
CAR050
Cannot set timer settings from the app-the temperature sets ok but when you touch the start or end times the app immediately crashes - this happens every time so it’s impossible to use the app & have to revert to onboard display (iPhone 12) - ios16.2 (latest software installed) I have an earlier iPad Air which also fails to allow the user to set the timer on the app So GlenDimplex when are your software engineers going to sort this out (reading the reviews other people are having the same issue)
Still the same a few fears on - looks like they’ve given up on the app ?! Typical with manufacturers these days - create an app and not support or develop it - cutting costs I guess ??
Still the same a few fears on - looks like they’ve given up on the app ?! Typical with manufacturers these days - create an app and not support or develop it - cutting costs I guess ??
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Useless
The app found my radiator easily but you can’t do any programming from the app, can’t adjust the temperature or edit the program.
In fact it looks like the only thing I can do is advance to the next programmed time, or cancel it.
Needs a lot more functionality to be of any use.
In fact it looks like the only thing I can do is advance to the next programmed time, or cancel it.
Needs a lot more functionality to be of any use.
Awful user experience, can’t connect anything
Unfortunately I’ve not been able to connect any of my Heatstore “smart” heaters. They all have Bluetooth because I can get them to show me the pairing PIN code but my phone can’t find any of them and neither can the app. Which has no instructions. It really needs to take you step by step through connecting a heater. Almost glad it wasn’t my decision to buy this brand.
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App not working correctly
App finds heaters can program schedule and advance but cannot adjust temperature still have to go to heaters to do this.
Creda
Works perfect with Creda heaters.
A bit basic
The app found my radiator easily but you can’t do any programming from the app, can’t adjust the temperature or edit the program.
In fact it looks like the only thing I can do is advance to the next programmed time, or cancel it.
Needs a lot more functionality to be of any use.
In fact it looks like the only thing I can do is advance to the next programmed time, or cancel it.
Needs a lot more functionality to be of any use.
All the functionality you will expect but crashes
It seems that after the last update an issue was introduced that crashes the app when trying to adjust schedule timing which makes the app not fit for purpose
CAR050
Cannot set timer settings from the app-the temperature sets ok but when you touch the start or end times the app immediately crashes - this happens every time so it’s impossible to use the app & have to revert to onboard display (iPhone 12) - ios16.2 (latest software installed)
I have an earlier iPad Air which also fails to allow the user to set the timer on the app
So GlenDimplex when are your software engineers going to sort this out (reading the reviews other people are having the same issue)
I have an earlier iPad Air which also fails to allow the user to set the timer on the app
So GlenDimplex when are your software engineers going to sort this out (reading the reviews other people are having the same issue)
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Terrible
Timer doesn’t work, also heater is set for 17* and is not on, currently the room is about 8* but heater doesn’t turn on until is set for above 19*
Not connecting anymore
This app no longer connects to my radiator, it picks up the radiator but just doesn’t connect.. it used to work great.
App not working
I have recently downloaded this app to use on my 3 heaters. Installing the app and the heaters were fine, now I can’t even get on to the app to use it and turn the heaters up and down. It doesn’t load up. Not impressed!!
Suddenly stopped working
This app has always worked fine. But has just today decided not to work properly anymore.
The bedroom rad no longer connects to Bluetooth despite being visible on the app. The lounge rad has stopped being visible in the app but is connected to Bluetooth??!
The bedroom rad no longer connects to Bluetooth despite being visible on the app. The lounge rad has stopped being visible in the app but is connected to Bluetooth??!
Only one user per household?!
I cannot use the system because my partner has the app, therefore I can’t log in! So if they aren’t at home, the app is pointless.
UI is terrible, lots of returning to first page and waiting and reloading.
Brrrrr.
UI is terrible, lots of returning to first page and waiting and reloading.
Brrrrr.
Absolute rubbish
Not user friendly.. not intuitive. Many a wasted hour trying to work it out. The help link doesn’t work , there’s no manual. Give the amount I’ve paid for the rads surely you could spend some on the app development.
Timer issue
Can’t set a timer. Won’t let you set it
