IntelliCharge User Reviews

IntelliCharge
IntelliCharge
Grid Modernization Solutions LLC

Customer Experience

Positive experience38.1% of reviews
Neutral4.8% of reviews
Negative experience57.1% of reviews

~ Based on 21 written reviews from the US App Store.

Is IntelliCharge Safe?

Not enough ratings yet to assess IntelliCharge.

Is IntelliCharge Legit?

IntelliCharge appears legitimate, with a few gaps. AppsHunter Legitimacy Score for IntelliCharge is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good user experience

Great app! I love how easy it is to use:

The worst EV ecosystem

I’ve used every charging network, app, and system under the sun, and I’ve had better experiences with cheap Chinese spyware apps. When you plug in, the app requires you to schedule out time to charge. Assuming it actually starts charging your car, (which seems to be a die roll to decide if it actually does) you then run into another problem: what if you want to leave before that scheduled stop time?

Well, luckily IntelliCharge has you covered: you don’t get to leave before your scheduled time, unless you change it to the nearest increment of 5 minutes, because there’s no obvious way to just end your charging session. Ending it through your car’s app doesn’t work, because the charger will just immediately tell the car to start charging again, so you’re stuck there until the schedule says you’re done.

Seriously, this system is awful.
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Response from developer

Thanks for bringing this to our attention! To end a session early you just need to unplug your vehicle. We will try to make it more clear for the next release. For the sessions that didn't start at all, if you email support@intellicharge.net with your account email and an approximate date, we can look at what the charger reported and get back to you. Thanks!

Sucks

This never works I don’t know why the city even paid to have these pieces of garbage installed. Very disappointing and waste of tax dollars!!!

Scam — do not use

This is a terrible service. You have to guess at the beginning how long you are going to be charging, and if you leave early, you still pay the amount for the full time. Will never use again.

Response from developer

Thanks for letting us know. We offer two ways to pay, depending on what works best for you. Single use is a one-off payment upfront, which suits drivers who just need a quick session without setting anything up. Wallet lets you deposit a balance and pay by the minute for exactly what you use, so you're never billed for time you didn't need it's the better fit if you charge with us regularly, or if you're not sure how long you'll be plugged in. We'd love to have you back.

Miserable

Forces you to add $25 to balance to even use free charging at work.

It’s so bad that I am not sure if this is even a service

It’s overpriced, inconvenient and super inefficient. So what exactly are you guys even selling??

App is horrible

The app freezes every time I open it and try to charge. No that’s not true, it was open and working long enough to take $50 from my card, then when I went to charge my car it magically froze over and over again. This is a ripoff, save $50 and go charge at a Tesla supercharger. Horrible

Very glitchy

Freezes every time I open it. Had to restart my phone to close the app one time.

App Gets Stuck Frequently

Very cool project but the app is incredibly finicky

Wow! Fun App!

Smooth process, could integrate my employer parking permit easily

Best App Ever!

This is an amazing company that is producing some awesome stuff. Their chargers are reliable and fast.

It works and that’s all that matters!

Was able to charge my car, so I’m happy :)

Really finicky dysfunctional

It is a miracle if this app and charging system work. It seems each new week or month. There is a new reason that the app does not scan the location of the charger, allow me to login, or have any back up options. There’s no way to contact to inquire about help.

please fix

never charged fully, will stop at random

Great app

The app looks modern and it is easy to use. I hope more of these chargers are installed at the University of Utah

Fix the chargers

Charging stops before it can charge my car fully

Really finicky dysfunctional

It is a miracle if this app and charging system work. It seems each new week or month. There is a new reason that the app does not scan the location of the charger, allow me to login, or have any back up options. There’s no way to contact to inquire about help.

Up and coming charging service

Awesome vision and technology. Next gen smart charging app. This service will revolutionize how we experience EV charging.

Missing Electric Motorcycles

No major complaints outside of title, app runs well.

The list of electric vehicles is missing electric motorcycles, notably the Zero and Energica brands, as well as Livewire.

Response from developer

Thank you for the feedback! We are working to include electric motorcycles in the near future.

Not great

App requires a lot of set up and doesn’t work correctly with Tesla cars

Response from developer

We are sorry for the inconvenience with the mobile app set up. The app requires additional steps to enable the smart charging feature. Please feel free to reach out to info@gridelevated.com about any issues you are experiencing with charging. Thanks!