Scanner Doesn’t Work With Newest iPhone Pro Models
The scanner portion of the app currently does not work the the iPhone 15 Pro. The camera will never focus. I’ve tried it with other iPhone 15 Pros and the same issue is occurring. It worked with the iPhone 14 Pro, but it took a much noticeably longer time to focus and scan with. If all of your staff uses Pro model iPhone, I’d recommend staying away until an update is released. It’s been many months though and no update has came out for this.
Note to Developers: This is a common issue with most scanning apps since the Pro iPhone were released. It may have something to do with the tri-camera setup on the pro models and the app having difficulties determining how to focus the camera due to having 3 cameras.
Note to Developers: This is a common issue with most scanning apps since the Pro iPhone were released. It may have something to do with the tri-camera setup on the pro models and the app having difficulties determining how to focus the camera due to having 3 cameras.
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Fast
Great app. Tells me if the ID is real in under a second. No training, no lines.
Problems
Crashes all the time. Does not work right. HATE this app. I do not recommend.
Response from developer
Sorry for the delay. Please ensure that you are sharing analytics data with developers so we can review any crash reports: https://help.apple.com/xcode/mac/current/#/deve2819c518 Feel free to reach out to our support team if you require further assistance: https://intellicheck.com/support/
