Intermountain Health Reviews: Is It Legit?

Intermountain Health
Intermountain Health
Intermountain Healthcare, Inc

Customer Experience

Positive experience34.9% of reviews
Neutral8.1% of reviews
Negative experience56.9% of reviews

~ Based on 504 written reviews from the US App Store.

What users say about Intermountain Health

Is Intermountain Health Safe?

Intermountain Health appears mostly safe based on user ratings. AppsHunter Safety Score for Intermountain Health is 78/100.

This assessment is based on 3,694 user ratings, with an App Store average of 3.9/5.

Safety Analysis

61.1% of ratings point to a safe experience
5.4% of ratings suggest some concerns
33.5% of ratings point to a risky experience

~ Based on 1,416 App Store ratings for Intermountain Health.

Is Intermountain Health Legit?

Intermountain Health appears to be a legitimate app. AppsHunter Legitimacy Score for Intermountain Health is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great app

Easy to use very informative!

Hilariously Unusable

Well I went in to get my blood drawn for routine testing. Went to install the app but couldn’t recall my creds. Clicked the “Forgot Login Info”. I was sent two absolutely blank emails. One for each try. No code or subject line on both tries. Then I went the phone number route. Date picker died on my birthday verification and got errors saying my birthday was invalid on both tries. If I was 80 that’d be hilarious but I’m in my 40s. Customer support is closed because it’s Saturday. I’m running an iPhone 17. Guess I’ll try with my laptop later if they haven’t blocked my account permanently. I’m bugged but not surprised.
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Great care.

The staff members have always been very professional and at the same time very considerate of my needs. Answer questions in a clear precise way.

Greatest Mobile Health App

You can do absolutely anything you’d possibly want to do, managing your health, with ease and confidence. Great App and great Healthcare Provider!

Connect to Apple Health app

I can’t connect this app or MyChart to Apple Health app.

Thorough

Excellent with details

Not a great experience

I have never had a good experience with any software that Intermountain has used. Coming from someone who works in tech, it should not be this hard to create a user friendly system. This app is better than what they had before but still feels dated and messy.

Very useful app

I love the ease of use and easy to see when your appointments are to check in and do all the things on your phone. Glad they did this.

Apple Health

This app is no longer working with Apple health app.

Alta View Labor and Delivery

Every single person who helped us while we were here was amazing. Our nurses Allie, Mary, and Kelsay made me feel so comfortable (as well as everyone else who helped us), everyone was so helpful and knowledgeable, they really made my labor and hospital stay such an amazing experience. Dr Malagon and Dr Coyle are amazing. Every experience we’ve had with Intermountain health has been great, every associate has been so kind and caring. This is such a special time and I’m so grateful for everyone who has helped us on our journey.
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App is clunky

Clunky app that’s difficult to navigate.

Excelente hospital

Excelente institución médica, amabilidad y buena atención al paciente, ambiente agradable y muy limpio, óptimo profesionalismo médico , es un centro de salud de primer nivel, Dios les bendiga por su labor 🙏🏻🙏🏻🙏🏻

Check up

I love the great service that’s rendered by the staff at Ih. Always friendly and helpful.

Wonderful People ❤️✌🏻

Staff/ Dr. Hornsby

Lab viewing

Difficult to review and compare labs. It would be much easier to review labs like the doctor does(ie: all the labs on one page and the last 5 results) Much easier to compare.

Outstanding Care

Dr Matt Liebentritt is absolutely outstanding. Detailed review and comprehensive care. Approachable and kind, patient centered.

Never loads

This app is horrible. It never loads. I’ve had to reset my password more than 5x and have had to access through a web portal. When I reset my password I usually don’t get an email with the verification code and have to try days later. I hate this because I want to communicate with my provider but rarely ever can. When I finally log in, the app is empty and doesn’t load. Awful.
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So convenient

Easy to use. Convenient. Love the open communication via the notes in this app, the test results, availability of Dr notes/summaries.

Better than last app

The app works much better. It is still a bit confusing to try and send messages and see specific charts. The main Paige can get very cluttered and confusing. But it runs and works much faster than the last app

Mild ‘STROKE’

From the moment I entered ER until my discharge 24 hours later I was treated like a VIP (which I am 🤪) ….