Fantastic Feature!!!
I have absolutely loved using “My Chart” through Intermountain Health! I have doctors in other medical offices throughout Weber County, Utah and have a terrible time getting ahold of them for answers to my questions or concerns. My Chart makes my life so much easier than any other medical professional practice I’ve used in my entire life. Thanks so much for this fantastic resource for all your patients.
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Poor provider review
OB/ gyn doesn’t even show up as a provider for me even though I am waiting to hear back for a cancer diagnosis
Love my Dr’s but…
Love all my Dr’s. They are all awesome. Recently though Intermountain went to AI for phone contact so just getting through to my Dr’s office to ask a simple question is a huge pain. Once you get through AI you get a person who isn’t even actually located in my Dr’s office. Very frustrating way of doing communication and feels extremely impersonal.
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Error
Everytime I try to sign in with my app it says there was an error. I am using a pre saved password. It work online but the app glitches. After trying and still getting the error (doesn’t say it was wrong) it then said that I was locked out.
the birth of my baby
I loved the care provided by the doctors, nurses, and assistants. Thank you to everyone.
They do an excellent job.
They are a good team and do excellent work.
Muy buenos doctores!
Muy buenos doctores, realmente te ayudan mucho con enfermedades complicadas te ponen atención y hay mucha ayuda en el hospital muy buena experiencia tuve con mi hija en el hospital.
Doesn’t always work
One thing you need to repair is asking for co pays when I am out of pocket the majority of the year. This is annoying
Facial ID
I absolutely love checking in with my Face ID! Thank you
so much for adding this feature!
Sincerely, Old Lady
so much for adding this feature!
Sincerely, Old Lady
Review of Virtual Visit
Dr. Bhide came on the line, right on the scheduled time. DR. Bhide is always so good to explain any changes in medication. She always shows concern for me and she is very compassionate. I am very comfortable with her and no stress verbalizing my needs. I’m very thankful to have Dr Bhide as my primary caregiver.
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Intermountain health, Dr. Anthony Marlon
Excellent facility and staff and Dr. Marlon is wonderful wouldn’t trade him for anything.
Messages
Sending a message to the care team is difficult. I don’t know if it is AI responding or the care team is slow or just doesn’t care, but answering simple “yes or no” questions typically takes 1-2 days. Even if I respond instantly after getting a response, I can be confident not to hear from anyone again for 24 hours, even if it is a follow-up to a recent lab or imaging appointment
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Reviews I don’t like that all my information is not posted. Where are the results of my mammogram
I love my primary. He is kind and caring and addresses all my questions. The office will call sometime just to see if I need a refill or to ask how I am. The staff is great both front and back offices. The only reason I stay with Intermountain is for these reasons.
Primary doctor
Review
Only certain things are optional
I hate that I can’t dismiss annoying notifications that are generated by internal systems. To me, this is best used for communication with my care team. Let me opt out of things that IHC has no business bugging me about.
Patient
I would rather die than use your ridiculous app.
However, I need it for an appointment. Why is the passkey different from the password?????
However, I need it for an appointment. Why is the passkey different from the password?????
Information sharing
The system is a great way to communicate with the doctor and see and review testing results. My GP Brian Hancey uses this tool very well. He answers my questions in a timely manner and guides we very well through health care needs.
The best neuro doctor
Dr Tiem is so great at explaining medical terminology in detail that helps ease the anxiety around various medical conditions. I feel like I am heard and understood with the symptoms. I also feel reassured with answers and continuation of care. I highly recommend Dr. Tiem to anyone that needs a neuro doc
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For Profit Healthcare is Inherently Evil
The app works fine, but it’s an app for an evil entity.
Marilyn
I have a feeling that this will happen and correct my body.
