Internxt User Reviews

Internxt
Internxt
Internxt Universal Technologies Sociedad Limitada

What users say

Top reviews

Broken

Unable to login at all, nothing in the app does anything at all, they are just empty buttons that fail to open links. How can i use your service if I can't even login at all? Weak.

Great app and service

Recently signed up to the lifetime 3TB plan because of the fantastic deals that are currently available.
Great app and service, I actually really like that they have decided to keep things plain and simple.
A little more visual customisation would be appreciated though…simple things like being able to customise the colour of folders or adding icons to folders, for easy identification would be nice.
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Sketchy Service

While I hate trusting Apple with my info, their service works. The fact that I almost bought the lifetime service for this app scares me. Uploads fail, and I can’t update my profile photo or name.

A Warning About internxt’s 2024 Black Friday Lifetime Deal

Update 31st December 2025 : It’s 365+ days after Internxt promised “No Questions Asked Refund”, nothing happened so far, all the problems I’ve raised last year remain the same, ie issues with uploading larger files, disappearing files, failed uploads etc etc.Now they are selling 100 TB of “Lifetime Storage” for under 1000 USD, so I rest my case…. RIP InterNxt. purchased the 2TB lifetime plan from Intenxt during their ongoing Black Friday sale 2024, enticed by their promises of “upgraded infrastructure” and a “30-Day Money Back Guarantee—No Questions Asked.” Having been a customer in the past, I knew they had issues with uploading larger files, but based on their advertisements and recent positive reviews, I decided to give them another chance. Unfortunately, I regret that decision.

The Issues
1.Upload Problems Persist: Despite their claims of infrastructure upgrades, I encountered the same issue with uploading larger files that I experienced in the past. This made the service practically unusable for my needs.
2.Refund Policy Not Honored: I requested a refund the very next day (on November 20th, having purchased the plan on the 19th). Their policy clearly states a “30-Day Money Back Guarantee—No Questions Asked,” but I’ve already sent more than five emails, only to be told to “stick around for 60 days.” This is deceptive and completely unacceptable.

Advice to Potential Customers
If you’re considering their Black Friday lifetime deal, do not trust their refund policy at face value. I recommend subscribing to a smaller plan first to test their service, as their advertised claims do not align with reality. Once you commit to their lifetime deal, you may face hurdles getting your money back if the service doesn’t meet your expectations.

Final Thoughts
This experience has left me deeply disappointed and frustrated. If a company advertises a “no-questions-asked” refund policy, they should honor it without making excuses.

This is a warning to anyone considering investing in their 2024 Black Friday deals—think twice before letting them take your hard-earned money. I will update this review once I receive the outcome of the refund request.
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Thieves

Thieves and fraudulent. Beware. Terrible third rate service and scam customer service. Needs to be banned.

Waste of Money

A very unreliable iCloud service if you are using it through the app on an iPad . There are problems connecting to the server and the tools are poor. I spent $149 on a lifetime storage plan and I’m trying to get a refund. They haven’t answered any of my e-mails or chats for 10 days now. They are located in Spain and I don’t think they even care. Very frustrating.
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More bugs than a Honduran rain Forrest

Sometimes lets you login sometimes it doesn’t….

Does not work

App & desktop application unusable. Customer service non-existent and requests for money back under 30 day guarantee ignored

Could be better

There is no option to sync your photos from you phone to this drive you have to do 20 at a time and with many thousand photos that’s just not going to cut it. It is cheap but still not that cheap that you don’t get basic settings

Needs better UI

In this day and age the app must support dark mode

Deception total

Pas de tradution française pour app Iphone et pas de fonction de sauvegarde du téléphone( Iphone) . Prix ok mais manque flagrant de fonctionnalités.

Eliminated Auto Upload Feature

Disappointed that they have elected to move away from this app and eliminate that auto uploading of photos. No longer see thumbnails of the images, slow uploading times, complete lack of up-to-date features available to other platforms. Lifetime storage, but everything has to be done manually!

Bait and Switch, refused to refund

Their pricing page said I could get 10TB for $10.50 but failed to mention anywhere on that page that it was for the first month only. I found out on the first day of my second month when I saw a $35 charge. I immediately reached out and they said that they wouldn't give me a partial refund. They claimed that they did say, on the sign up page, that the second month is $35 but when I went back to look, I found it in tiny letters at the very bottom of the page. It was also partially behind my iPad's white bar. So even if I had noticed it, I wouldn't have known what it was about. Don't trust these guys. I've cancelled my account and am moving on with my life now. You should, too. I wonder how they'll mislead their users next... oh wait, they just got rid of all their good deals! No more 10Tb! Like I said, moving on...
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Great Idea… but..

As the old adage goes “you get what you pay for “ and in that respect, I think a lot of the comments are unfair.
Internxt is basically saying “buy the space you need, at a fraction of the price… like 80% cheaper than some big names. So if Internxt is trying to say “we are the Dacia of the cloud, I think 1 Star reviews, because they are not Ferrari standard, is pretty low.
So in short; you get cloud space, you dump your photos and documents (Word, Pages, PDF’s), and that’s it. There’s no thumbnail or metadata or ladies sprawled over bonnets, there’s no hairy chested Mickey either (thankfully). But if you do want that, there’s plenty places that will take £8.99 for 2Tb, you don’t need to look far.
PS: Developers; thumbnails are a basic thought. I mean, it’s like going to buy a Dacia, but you are not allowed to know what it looks like until you get it… that’s like USSR Soviet Lada’s!
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Change your icon please

Just started trying out your service but, out of the gate, please change your icon! I don't want people to think I'm using that oligarch's social network! Besides, if he finds out you're using "X" as your logo he could sue.

I just noticed that there is a 25 photo upload limit. Annoying but not a dealbreaker. I don't see the slowness others are complaining about. I do think the ability to select multiple files and move them all at once is DEFINITELY NEEDED!!

Also, while your pricing and encryption options seem great, you really need an auto-photo-upload feature. All the cool cloud services have one and it seems like an obvious omission. But mainly, please change your icon! Thanks!
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Works well but lacks features

Works reasonably well, but missing lots of basic features like selecting multiple files, integration with iOS share menu, saving offline files. Hope to see these features and more soon.

A Warning About internxt’s 2024 Black Friday Lifetime Deal

purchased the 2TB lifetime plan from Intenxt during their ongoing Black Friday sale 2024, enticed by their promises of “upgraded infrastructure” and a “30-Day Money Back Guarantee—No Questions Asked.” Having been a customer in the past, I knew they had issues with uploading larger files, but based on their advertisements and recent positive reviews, I decided to give them another chance. Unfortunately, I regret that decision.

The Issues
1.Upload Problems Persist: Despite their claims of infrastructure upgrades, I encountered the same issue with uploading larger files that I experienced in the past. This made the service practically unusable for my needs.
2.Refund Policy Not Honored: I requested a refund the very next day (on November 20th, having purchased the plan on the 19th). Their policy clearly states a “30-Day Money Back Guarantee—No Questions Asked,” but I’ve already sent more than five emails, only to be told to “stick around for 60 days.” This is deceptive and completely unacceptable.

Advice to Potential Customers
If you’re considering their Black Friday lifetime deal, do not trust their refund policy at face value. I recommend subscribing to a smaller plan first to test their service, as their advertised claims do not align with reality. Once you commit to their lifetime deal, you may face hurdles getting your money back if the service doesn’t meet your expectations.

Final Thoughts
This experience has left me deeply disappointed and frustrated. If a company advertises a “no-questions-asked” refund policy, they should honor it without making excuses.

This is a warning to anyone considering investing in their 2024 Black Friday deals—think twice before letting them take your hard-earned money. I will update this review once I receive the outcome of the refund request.
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When it works it works. When it doesn’t it doesn’t.

Often have password issues, simply unable to login.

Works on one device then not. Then works on another device then not.

But when it works, very fast and slick.

Hopefully when they have swatted more bugs it can be a useful product.

Can log in on web but get password error on iOS

And yes I am using the correct password.

Should be a great tool.

Needs work.

Great app for encryption options

The app is easy to use and looks great.

Its missing key features to make an it extraordinary like iPhone files integration and photo backup.

Otherwise, its a fantastic app for anyone who cares about protecting their data. If you don't, go get Dropbox or some other platform that has access to all of your files.

Then, you are the product, not the other way around.
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