in.touch™ home edition User Reviews

Customer Experience

Positive experience6.7% of reviews
Neutral13.3% of reviews
Negative experience80.0% of reviews

~ Based on 15 written reviews from the US App Store.

Is in.touch™ home edition Safe?

Not enough ratings yet to assess in.touch™ home edition.

Is in.touch™ home edition Legit?

in.touch™ home edition is no longer available in the App Store. AppsHunter Legitimacy Score for in.touch™ home edition is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

It need good Review

This is ok but it works

Response from developer

Hello, Thank you for the good rating! All the best! ~The Gecko Team

Crashes most of time

Since iOS 11. This is a very unstable app. With no sign of an update. Nice for all those folk who paid extra to have the in.touch remote control for their tubs installed and now can’t use it.

Buggy crashes won't work with WEP

Don't bother with this if you have WEP encryption on your wi-fi

Connectivity issues

It keeps disconnecting from my home wifi, I have to repeat the set up over and over. In this state the app is not useful at all which makes the module I bought for my endless pool a waste of money.

Doesn't work

90% of the time it doesn't work. Very frustrating!

Very poor wifi range and lacks any notification features

Still trying to find a solution - my previous review seems to have disappeared... Not even a follow up from company. This app is terrible ... Software has terrible wifi range and app lacks any notification features.
I concur with review #1!

Poor WiFi range.

Seriously. Every phone, tablet and laptop, on the market has decent WiFi range. You’re lucky to get this device to work within 20 feet from your router or range extender. As I look through the reviews I see this to be a common theme. Why then does the company not respond with a solution? Do they not even bother to read these reviews? Fix this now!!
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not working with os 9 only black windows

wath for update

Ne fonctionne plus !

Depuis les dernières mises à jour de iOS l'application ne fonctionne plus du tout ! Vous vendez le module du spa à gros prix, Une mise à jour svp !

new ios8

worked fine untill new ios8 installed now won't even load for me

First impressions - very poor

Have just had tub installed and am amazed at how slow and clumsy this app is proving.
Takes an age to find the tub, disconnects, have to go back into settings, find the tub again, go back into the app, find the tub through the app, sometimes finds it again just as often doesn't.
Having just bought what I thought was a premium product this element lets it down badly.
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Très utile!

L'application fonctionne très bien et est très utile pour connaître l'état de mon spa et faire des changements à distance.
Par contre, étant donné que mon spa est loin de la maison, cela m'a fallu up peu de temps pour bien ajuster la distance de mon "wifi extender" entre mon spa et mon routeur pour avoir une bonne connexion.
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Awful

I've had my SPA since June. I can count with one hand how many times it's worked. Absolutely garbage! Wouldn't recommend this to my worst enemy! Save your money!

Ne se connecte pas au wi- fi

Si votre SPA est collé sur la maison sûrement que l'application fonctionne mais moi mon SPA est à 10 mètres de la maison et même avec un prolongateur de signal, il ne se connecte pas. Je me sert de l'application seulement en 3G et à côté du SPA pour savoir l'entretien.

Need some tweaking

App keep on crashing, got aquetic swim spa - as soon as tryin to connect app crashes. Need some fine tuning.