in.touch ic

in.touch ic

Installation coverage.

0 ratings
2 reviews

Archived App (Last seen on 3 Apr 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 13, 2017
  • March 14, 2023

Features

in.touch ic screenshot #1 for iPhone
in.touch ic screenshot #2 for iPhone
in.touch ic screenshot #3 for iPhone
in.touch ic screenshot #4 for iPhone
iphone
ipad
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About

This application allows spa and hot tub professionals to remotely monitor and manage their installed base of units. It enables quick identification, troubleshooting, and resolution of customer issues, providing instant status information and technical details for proactive customer service.

Remote spa and hot tub supervision
Proactive customer service
Remote problem identification and troubleshooting
Instant status information
Access to customer spa settings and technical info
Permission-based data access
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What's New in in.touch ic

2.10.0

March 14, 2023

Bug fixes

User reviews

Great App

We use this App to keep an eye on our customers tubs. Signal between each spa can sometimes drop out but a refresh of the page usually brings all back online. Overall very good, would like the option for the customer to request to chat within the app itself.

Excellent first version

Great start. Direct access to multiple customer in.touch2 connection.
Super easy access to customers Spa. Simply send a request to their email address associated with their gecko in.touch2 account. They accept from within in.touch2 app and your access is practically instant.
Allows full access to customers settings as though you are using their in.touch2 app. Same user interface.
But does not provide any additional access.

Would recommend clear advise in app description that this is a tech only app.
Also that only in.touch2 devices are supported.

Would like to see in future updates/wish list:
1. Links to tech library for reference to LL settings to compare they are correct for customers Spa configuration.
2. Ability to change LL setting remotely if required. Color touchpads allow easy change of LL program by user despite warnings. Would be good to correct this remotely or make access on the touchpad hidden from user.
3. Ultimately enable access to all LL settings to check or correct filtration programming or even power or current draw settings. At least the ability to view them.
The above added access would make this app extra powerful and beneficial to tech and spa owner.
4. Ability to rename customer detail so that they can be listed by name, address, account number, etc instead of by their own settings.
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Developer apps

FAQ

What is in.touch ic used for?

in.touch ic is a productivity tool designed for spa and hot tub professionals. It allows for remote supervision of installed units, enabling quick identification and resolution of customer issues.

How does in.touch ic help with customer service?

The app facilitates fast and proactive customer service by allowing professionals to remotely identify, troubleshoot, and resolve problems on customers' spas, improving response times and efficiency.

What kind of information can I access with in.touch ic?

You can access instant status information about customers' spas, including their spa pages, accessories, settings, network status, and all technical details, after sending a permission request.

Is in.touch ic available on multiple devices?

Yes, in.touch ic is supported on iPhone and iPad devices, allowing professionals to manage their installations from various platforms.

How much does in.touch ic cost?

The in.touch ic app is available for a one-time purchase price of $9.99.

When was in.touch ic last updated?

The latest version of in.touch ic, 2.10.0, was last updated on March 14, 2023, indicating ongoing development and support.

What is the age rating for in.touch ic?

in.touch ic has an age rating of 4+, making it suitable for a wide range of professional users.

Does in.touch ic have ads?

No, in.touch ic does not contain advertisements. As a paid application, users can expect an ad-free experience.