InTouch Vehicle Protection User Reviews

Customer Experience

Positive experience6.1% of reviews
Neutral6.1% of reviews
Negative experience87.9% of reviews

~ Based on 33 written reviews from the US App Store.

What users say

Is InTouch Vehicle Protection Safe?

InTouch Vehicle Protection appears safe based on user ratings. AppsHunter Safety Score for InTouch Vehicle Protection is 86/100.

This assessment is based on 1,134 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.2% of ratings point to a safe experience
3.6% of ratings suggest some concerns
15.2% of ratings point to a risky experience

~ Based on 1,134 App Store ratings for InTouch Vehicle Protection.

Is InTouch Vehicle Protection Legit?

InTouch Vehicle Protection is no longer available in the App Store. AppsHunter Legitimacy Score for InTouch Vehicle Protection is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Never accurate

The location is never accurate. I can be at work all day and it will show my car is still parked at home after 8 hour shift.

Horribly Lacking app…and potentially useless product

These apps are pretty weak when compared to DroneMobile.

The “VP” version (for wireless devices) is awful and lacks the features of their other app, which they say is for wired devices.

This InTouch VP app has NO features, other than posting your vehicle location every 12 hours. I’m thankful I don’t pay a dime for this product in my new vehicle.

The MAIN purpose is to show your vehicle’s location, but at a 12 hour refresh…your vehicle will be in Mexico or in a container before their “Customer Help” line is answered, and the system activated to a “live” status. And, if it’s like they say, and others claim, if they need to go through a “Law Enforcement” contact for that to happen, then this product IS WORTHLESS!!

This comes from someone who KNOWS what it’s like to have a vehicle stolen and not have LE take any part of the recovery process!
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Tracking

Need more updates , maybe track in real time

Wrong address on the map

Address showing up incorrect on the map.

Car stolen

Car got stolen , Called them , Wouldn’t provide any information, Make it seems like they know something just won’t tell me
Then I ask Police department contact them , Turns out they can’t do anything about it . What a joke .

It’s not pinpoint

Every time I use this app I can see the general area it’s in but it doesn’t show exactly where it is. When it’s parked in my garage the app will show you the general area, it has never pinpointed where out odd exactly

Don’t like it

It only shows when it wants

New Customer

I think the speed alert should be available on this app. It’s a very useful feature and should be offered to all customers.

Doesn’t update often enough so location is not accurate

Not updating enough. Never pin point my location.

Bad App

GPS only updates once a day, no live tracking. Interface of app has a bad design. Forced dealer addon.

Review

Not showing me exact location sometime also it delays to update current locations .

Not worth the purchase price

Does not update vehicle location in a timely manner

Way off on location consistently.

Does not work

Absolutely Terrible

The app has not tracked my motorcycle in 8 days. 8 WHOLE DAYS! I wish there was an option to manually ping your bike through the app, but there isn’t. Instead, you’re relying on the hope that the app will refresh with the most recent location at some point. Do not buy this product. Can’t believe the dealership made me spend $1,000 on this useless tracker. Do better.
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Never updates The location on the device

I’m waiting 13 hours still to find where my bike is located and it never refreshes. Do not buy this device at the deal it’s a serious waste of money. Go buy a apple air tag, they are instant and they’re 20x cheaper. Plus make people scared of taking your bike or anything because they’ll get a alert that you have one in your vehicle..
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Not working

My last check in was 4 days ago and I reached out to support and they said there is nothing they can do. My car also has another gps by VW and it works so I don’t care anymore about this one.

Ubicación erronia

Pides darle una actualización ala app para que diga la ubicación exacta

Not Accurate

This app is not very accurate.

Importante

Me gustaría que el gps me permita ubicar el carro el tiempo real cuando se está moviendo

Not worth it

Barely updates once a day. People could be out of the country by the time it updates or the car could be stripped. It should update every minute at the least.