Intro User Reviews

What users say

Top reviews

Avi

Great app

Thankful to be building a business in the time of Intro!

Love you the concept and resource that Intro is and have had nothing but great experiences with it so far.

No recording option. Super inconvenient

I was sure that my call is recorded and will be able to playback later. I was wrong. I spent $600 on something I can’t even re watch analyze and make useful

SCAM - 50% “fees”, read online review too.

STAY Away. This is a total Scam - 50% in fees, and almost FINANCIAL FRAUD. Shady. They don’t even have a clear breakdown. They charge YOU “customer and marketing fees”. The App doesn’t barely shows any specifics. Support is non-existent. Don’t waste your time. Other expert networks are way better.

Amazing service

Great service and great expertise, already planning another call in ten future.

Great app for intro to highly qualified experts

My first experience with intro was fantastic! The sign up process was fast and easy and the discovery process was pretty simple and straightforward, resulting in a great match for my needs and a successful first call which was well worth it. Can’t wait to try other experts on the platform, all of whom look very seasoned. Highly recommended
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SATISFIED

Danielle is AMAZING as always!!!!!! My heart is full. -signed Sabrina

This app changed my life

I’m under NDA so I can’t go into too much detail, but I landed partners from Intro a $65 million deal to be exact

Excellent business app

Our business needed advice on supply chain. I booked the lady who ran that dept at Patagonia, then jumped on a live video call with her and my team, and did our 30 min consultation. She answered all of our questions saving us time and helping us avoid mistakes we would have made. We might subscribe to her to her on the app have her advise our brand.

Such a brilliant concept. Easy to use. Well designed. Bravo!
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Buggy, bad support

Took my money. Tech problems prevented the consultation. Tech rep didn't show for scheduled meeting to fix them. Refused refund.

Genius concept.. awesome app!

Such a great idea that benefits both the experts and those seeking advice!

Bad payout system

The payout method is absolute garbage and difficult to change. I do not recommend it to experts.

Nice App

This was really useful to me. I was able to set up a meeting with a mentor

Amazing

Intro allowed me as a non technical founder talk to someone inside their world which is hard to do if you know nothing about it! I got the insight I needed and validation

Great App

Best App to connect with Experts

Nice app burns my phone

Great conversation, glad I was able to have the opportunity and access. I had a 15 minute call and my phone overheated and shut off midway through. It’s was seriously hot to the touch. Thankfully I was able to reach out via LinkedIn and finish the call with the expert. They also have had phone overheating issues happen multiple times. His phone was hot as we spoke because of the call.
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Audio problems on the end of the expert.

Audio problems (tech issues) on the end of the expert

Wish I had thought of this

If you need an expert or if, like me, you are a voice in the wilderness, Intro will bring you into the light! See the light! What a great idea. Wish I had thought of it.

Lazy Call with Andrew Chen

My call with Andrew Chen was an awful. Right away, it was obvious he hadn’t even glanced at the pre-call notes and he was late. The conversation was beyond lazy and disrespectful to founders who pay $2500 for 30 mins.

Most of the call stayed at a surface level with no depth. Given the stage of our business, it just wasn’t useful.

We asked for a refund just for this call (since the others we’ve had were great), but they refused. We even reached out to one of the founders and got completely ghosted.

I get that it’s tricky since Andrew is their lead investor, but if you’re paying for access to top-tier advice, there should be some quality control. Instead, the platform hides behind restrictive terms and poor customer service. That won’t end well for it.

Intro Team—reach out when you’re ready to make this right.
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App works well

The app worked great and it was fun meeting with an expert. I only wish I could have had a way to share the floor-plan of the room we were working on. I feel like it could have helped me work through my issues easier.