the most trusted
i’ve been banked with intrust for forever and no matter what they always got me!
Quickest
It is the most convenient and safest money transfer s I ever used.
Great people and software
I’ve banked with Intrust for almost 20 years. They always have super helpful and friendly people – but their software/interfaces are great also. This is helpful in running a small business!
Love INTRUST!!!
All the tellers are ALWAYS friendly and very informative! I’d recommend this bank to Anybody!!
INTRUST updates
My app was working great! Then they updated it and now I can’t even log in to see my account. I try to download the update and when I do there is no option to update just Open app. Click that and it goes back to you need to update. A loop with no end.
Can’t access with new update
App wont allow me to access my information after the new update because it requires me to update my entire phone. I shouldn’t be forced into updating my phone for your app to work.
So far, so good
So far been great service and customer service too. Keep it up guys.
INTRUST IS THE BEST
Always AMAZING all around - Great people, Great service, Great bank. I’ll bank here for LIFE.
Depositing a check
The App makes it difficult to deposit a check compared to banks that have been doing it for 10+ years
Dependable
I am able to complete almost every banking task I need to complete with a minimum of complications.
Luz
Great patience and great job
Online Banking
Intrust really makes online simple and easy to use. I have spoken to their support on the telephone and have never had an issue that was not simply resolved.
Love the App!!
Love the App! So easy to use!
New to the App
I am new to the App so my opinion might change down the road but it does not provide easy to figure out steps for newbies.
Great app
Every time I use this app, it works perfectly. I’m impressed with the fluidness of the operation. I appreciate the work it takes to keep this app going.🤓
Great App
This app does everything I need it to, is well designed, and easy to use.
Old Phones Incompatible
I own an iPhone from 2017. With Apple withdrawing updates for older models, I cannot download the latest update. I cannot even access the app. I wish there was an option to use an older version of the app if you have an older phone, with an understanding that the latest update is more secure.
App logic problem for recurring payments
Tried to set up a monthly payment for 12 iterations. Wanted to set monthly on the 21st of the month. That went fine. Could NOT select a start date for the payments because the 21st happened to be on a weekend this month. Had to go back and set the payments back to the 19th for the start date would actually show up in the app! This needs to be fixed!!!
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Don’t trust the 5-star reviews. Nothing works!
You should only bank here if you do not care about Mobile Banking. (See nearly ALL 5-star reviews—they’re mostly about the bank, not the app. A fair number of them are from…let’s just say “long-time” customers.)
As for the app, balances are from 3 months ago. It says there is an error but then it never resolves. On just getting my current balances! If you can’t handle getting my balances right, why would I even try to do something as important as making a mobile deposit?
The app never quite works right, even in the little things. This is the #1 reason that most of my banking is elsewhere. It’s 2025. Adapt or die.
As for the app, balances are from 3 months ago. It says there is an error but then it never resolves. On just getting my current balances! If you can’t handle getting my balances right, why would I even try to do something as important as making a mobile deposit?
The app never quite works right, even in the little things. This is the #1 reason that most of my banking is elsewhere. It’s 2025. Adapt or die.
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Best bank
Love this bank, never have had a problem. Friendly and professional.
