INTRUST Bank Reviews: Is It Legit?
Customer Experience
~ Based on 111 written reviews from the US App Store.
What users say about INTRUST Bank
Reviews of INTRUST Bank are mostly negative: the Finance app is rated 4.8/5 from 8.5K App Store ratings. What users like most: easy to use, convenient features. Top complaints: frequent app crashes, confusing interface. Summarized from real user reviews.
Positive things
- 💻Easy to use
- 🚀Convenient features
- 🔒Secure banking
- 🤝Good customer service
Negative things
- 🐛Frequent app crashes
- 🔍Confusing interface
- 📱Mobile deposit issues
- ⚠️Unreliable account balances
Is INTRUST Bank Safe?
INTRUST Bank appears safe based on user ratings. AppsHunter Safety Score for INTRUST Bank is 96/100.
This assessment is based on 8,507 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 8,507 App Store ratings for INTRUST Bank.
Is INTRUST Bank Legit?
INTRUST Bank appears to be a legitimate app. AppsHunter Legitimacy Score for INTRUST Bank is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Whenever we need our Bank, Intrust Bank comes through for us.
A High yield savings account would be welcome
For multiple checks, I put the check in your caption box and it cuts off my signature, doesn’t deposit the check (check rejected) and I get dinged when a payment comes out. Nothing worse than when I follow Intrust’s deposit directions, the tech doesn’t do its job, and I have to pay for the banks tech mistake.
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INTRUST bank in Newton is the best. They provide all the services of a big bank but with that small town bank customer service. Employees are so friendly and accommodating.
This is about my second time to use this app. So far, it has been extremely easy and I am loving it.
i’ve been banked with intrust for forever and no matter what they always got me!
It is the most convenient and safest money transfer s I ever used.
I’ve banked with Intrust for almost 20 years. They always have super helpful and friendly people – but their software/interfaces are great also. This is helpful in running a small business!
All the tellers are ALWAYS friendly and very informative! I’d recommend this bank to Anybody!!
My app was working great! Then they updated it and now I can’t even log in to see my account. I try to download the update and when I do there is no option to update just Open app. Click that and it goes back to you need to update. A loop with no end.
App wont allow me to access my information after the new update because it requires me to update my entire phone. I shouldn’t be forced into updating my phone for your app to work.
So far been great service and customer service too. Keep it up guys.
Always AMAZING all around - Great people, Great service, Great bank. I’ll bank here for LIFE.
The App makes it difficult to deposit a check compared to banks that have been doing it for 10+ years
I am able to complete almost every banking task I need to complete with a minimum of complications.
Great patience and great job
Intrust really makes online simple and easy to use. I have spoken to their support on the telephone and have never had an issue that was not simply resolved.
Love the App! So easy to use!
I am new to the App so my opinion might change down the road but it does not provide easy to figure out steps for newbies.
Every time I use this app, it works perfectly. I’m impressed with the fluidness of the operation. I appreciate the work it takes to keep this app going.🤓
