InVision User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral12.0% of reviews
Negative experience68.0% of reviews

~ Based on 50 written reviews from the US App Store.

What users say

Is InVision Safe?

InVision - Design & Prototype appears safe based on user ratings. AppsHunter Safety Score for InVision is 86/100.

This assessment is based on 2,582 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.7% of ratings point to a safe experience
4.6% of ratings suggest some concerns
13.7% of ratings point to a risky experience

~ Based on 2,582 App Store ratings for InVision.

Is InVision Legit?

InVision - Design & Prototype is no longer available in the App Store. AppsHunter Legitimacy Score for InVision is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App Navigation Makes No Sense

Big fan of desktop experience, navigation and IA. Unfortunately none of that translates to the mobile app. In fact a lot of the hierarchy like spaces/sections do not translate on mobile (at least in an intuitive way) which makes it very difficult to navigate and find the pages you actually want to preview.

One example of an unintuitive interaction is returning to your dashboard after you click into a prototype - very unclear and I still find myself randomly tapping/swiping in order to get back - if i don’t just quit the app. Another is how the sections translate on mobile - instead of seeing the section titles, I just see the project name repeated. Why not just show the section titles? Would love to see better integration between desktop and mobile - especially for viewing mobile prototypes.
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Nice concept. Poor execution.

InVision seems like one of so many design/UX app firms that started strong, then ran out of steam, or money, or ambition, or... something. A sub-par deliverable like this only shows they're losing the arms race.

Guys (and gals), please make a stable app that doesn't crash (on a new iPad Pro M1), and that displays all info consistently. For example, zooming into content in freehand causes all that content to vanish.
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Loss Of Support For Hotlinks Is Ridiculous

This app was “good enough” but with in the past year or two it has lost the support for hotlinks. This is frustrating because the support of hotlinks on mobile was the reason I used Sketch with Invision. With out the ability to build a mobile prototype with functioning hotlinks there isn’t anything preventing me from moving over to Sketch Cloud, or Figma, or xD.
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Needs some work

The overall design is fine. I’ve only had a short time with this app. But you have to login on almost every action you make. iPad falls asleep? login. Wanna work on a different project? login.

Everything else is okay. It’s a little awkward with boxes but that’s fine.

Awful UX

For being a UX app, the iPad app completely contradicts itself. I’m constantly being logged out, the tools switch on me, it does not follow the iPad’s settings for drawing only with the pencil, it doesn’t automatically pull up the keyboard while using the type tool… When I log in, it asks for a business email? I use my personal email. The tool usage is just incredibly buggy.
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Great for desktop prototyping

Great for desktop previewing but Mobile app is unstable. Crashes on me just about every time so I can’t preview the mobile option of our site on an actual phone.

I do wish you could grab multiple hotspots and reposition them all at once.

Terrible lag and very slow

Just came on here to say this app hasn’t gotten better after trying to use it for years. There’s a terrible lag trying to load screens, sometimes it won’t load at all. When it tries to, the app would close down completely. I can never access my screens/projects on my phone. May just delete altogether to access in my browser instead.
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Cannot view teams freehand on mobile from slack

I click on a freehand. Your website asks me to login repeatedly. I try and try. I finally get through. You no longer allow viewing on mobile web. I have to download the app. I download the app. I have no way of linking the link I have to the app I downloaded. It’s not stored in my account because it’s someone else on my teams link. I don’t have access to a computer but you won’t let me use your product on mobile. Very frustrating.
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Fix your app keeps crashing

Every time I log in it crashes, my phone is up to date and app is as well but still not working. Please fix this.

Mood board categories not right

So the app looks good however I minus one star because the mood board I created on my computer is not showing up the same in the app. The screen shots are appearing in random categories and not showing up in the right category. But if you open up the screenshot it is under the right category. Buggy.
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Kind of worthless

I’ve downloaded the app a few times hoping there might be an update to give it parity with the website but optimized for touch. No such luck. It’s fine for looking at things, but that’s never what I need to do.

This last time, I downloaded because I wanted to grab some of the color swatches I’d collected for a branding project while I worked in Affinity Designer. It can’t operate as a side panel app, nor will it show me the hex values of colors I add to a board.
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Poor Execution on a Good Idea

I desperately wanted to like InVision, but currently, the experience on my iPad Pro may be one of the worst, inconsistent, and buggy apps in its class. It’s clear that the team has only given the mobile experience a passing consideration as many features, and especially the Freehand section, are so riddled with bugs that it’s almost unusable.

For example, trying to change the shape tool in Freehand sometimes offers up the expected menu for another choice, but more often than not, it won’t. Instead, it will end up “selecting” the option below it as if I were trying to copy and paste the icon. Even once I get it to select what I’m looking for, it frequently fails to actually draw anything as if another action is being performed. The only way to “fix” any of these compounding issues is to completely exit the document and come back in to work for a few minutes more and repeat the process.

Part of what makes this so frustrating is the amount of potential here. This very well could have been my highlight discovery as in concept, it’s almost everything I could have asked for, but the execution is so bad, I’m considering abandoning the desktop experience as well. How the app ever saw the light of day in this state is beyond my understanding.
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Unusable on Mobile

Let me first start by saying the Desktop Web version of this tool deserves 3-4 stars. It is very useful, however, it does come with many set back. There will be a new version release soon in which many features will be enhanced, but currently the tool is far from “perfect”... or great.

Now on to Mobile... never mind, just don’t waste your time using mobile. Login through Safari, or whatever browser app you use and go with the web version. You’ll find really stupid things on the mobile version, like having to turn your iPad Pro with Magic Keyboard to portrait mode to sign in. Then after you’re forced to download THE ENTIRE project from scratch to your device, which is a nightmare if hot fixes are being applied by designers when you’re on the go... the app will just crash a moment later when trying to do anything.

Really hope they resolve these issues in the new version being released soon. Will update review if I’m satisfied.
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Poor UX for iPad

1. Invision doesn’t allow you to use browser if you’re on iPad.

2. In the iPad app the layout is terrible:
- comments are tiny and hard to read.
- scrolling and reading comments is hard because comment area is tiny
- switching between modes by tapping and holding screen takes forever.

3. Also some bugs: e.g. I don’t see the comment I type. I just type it, post it and only then I can see it.

4. Also: when I mention someone: I want to see people form this project FIRST. Not ALL the people from ALL projects. I have hundreds of projects in Invision. And each project has from 3-5 members. Each time I want to mention a participant of this project I need to scroll through hundreds of my previous collaborators.

5. If you use slack and someone posts a link to Invision and you’re on mobile device - you will never be able to open that link. First it sends to to AppStore, then it sends to to ALL projects in Invision.

Terrible UX.
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No rotation on iPad. Crashes with medium sized projects and larger.

The app is worse than the website by a long shot. You can't even have it in landscape mode—it FORCES you to portrait...what is that about? It also crashes with any project that has too many screens. I deleted it so that I can go back to using the website. (Without uninstalling the app you will be forced to the app.)

Frankly I don't know how this app has over 4 stars, it's simply not production ready. If it was an early stage beta I would understand.
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A complete mobile and iPad failure

I’ve seen many other reviews on this and I do not understand how so many voices failed to be recognized. After all, they are just your users....

1. First and foremost, who decided that locking the rotation was a good idea? I understand the hypothesis, but in actual practice, this is terribly annoying in every way possible. InVision is not merely just a ‘mirror’ app — it doesn’t absolutely *have* to maintain its original design spec environment. When viewing mobile designs on an iPad, its rotated 45º because I’m on a landscape view on the iPad. We have an email thread of 182 employees in my company raving on about how badly this has disrupted our pipeline. Moving to Figma seems like a no-brainer now.

2. NOTHING on iOS platforms reveal the ability to manage your projects or art boards. A large chunk of people are actually moving entirely to iPad and mobile to do 90% of their design ‘management’. I cant invite anyone to a project, modify ‘share’ settings, delete an artboard or project, drag anything around, inspect code...nothing. It’s confusing. It’s been this way for several years and I’ve written about this at least 4x now (that I’ve found emails on).

3. Lastly, I just found out that, even on the iPad (as with mobile), I can’t view projects on the web browser. I’m done with it. I’ve given InVision over 4 yrs to change this stuff and other tools are running laps in front of the improvements you’ve so slowly made.
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Great Promise, extremely buggy

I’ve been using this app paired with InVision studio for several weeks now. At first, it seemed the answer to all our problems. Create a prototype in studio, add complex animations and transitions, and view them on the app! Everything worked great, and then I started seeing massive bugs like hotspots moving around, buttons moving to locations not specified as you navigate through animated screens etc. This means having to constantly “refresh” prototypes, including during user testing sessions. It has immense promise, and after trying 4-5 other tools like Figma is the only one that has this nice ability to easily animate and run prototypes of mobile apps (not websites). If they can fix the bugs my rating would go from a 1 to a 5, but for more complex prototyping it seems not quite ready for prime time.
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Invision a product that could be...

Since it’s inception Invision has been a product that almost does what you wish it would.

Its Boards function doesn’t support many file formats and cannot handle bulk uploads. It has few layout formatting options and despite having been in existence for years has still not updated the customization of notes or text. Annotations on single images thread out replies in a single thread making it difficult to know which response is to what note.

If you happen to stumble upon a board link on a mobile device that is found elsewhere (say Slack or email) Invision doesn’t recognize that you have their mobile app and by default points you to download it every single time. If you’re not added as an editor to each individual board, you’ll not see all your boards on the app unless you previously commented on them because the mobile app doesn’t seem to know you’re the administrator of the entire team and have access by default.

Invision has been this way for years. Actual years. Their products are ripe for disruption not because they’re poor ideas, but because they’re frail and incomplete and the company doesn’t appear to recognize this.
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Ability to design and prototype would be great

There is potential to enhance this app with ability create/edit designs and prototypes on mobile devices using this app. Why limit to previewing only?

Horrendous iPad Pro support

In the day and age when Affinity is just killing it with their apps for the iPad Pro, I was quite shocked to learn just how poorly supported this is as a platform.

1. The app can only be used in portrait mode. When was the last time you saw someone using a tablet in portrait mode for anything except reading?
2. To use Freehand, the tutorial literally asks you to “hold down the Option key and draw a circle and a rectangle”. Seriously? Hold down the Option key while I’m using my iPad Pro in PORTRAIT mode?
3. The actual Freehand window appears in a pop up light box in the middle of the screen and is about 1/2 the screen’s height and width, meaning you have 1/4 the total real estate to use as a canvas.

I’ll be looking elsewhere for my mockup and wireframing needs on the go.
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