iOmniConnect

A unified live chat platform that lets you manage conversations from WhatsApp. Respond faster, stay organized, and deliver better customer support across multiple channels. - WhatsApp Business live chat - receive and reply to customer messages - Multi-agent conversation management - assign, reassign, and close support tickets - Multiple WhatsApp Business Account (WABA) management - Real-time push notifications for incoming customer messages - Role-based access control (tenant admin, supervisor, agent) - WhatsApp message template sending - Contact/customer profile management - Agent group and team management