Ion Bank User Reviews

Customer Experience

Positive experience49.2% of reviews
Neutral9.2% of reviews
Negative experience41.5% of reviews

~ Based on 65 written reviews from the US App Store.

What users say

Is Ion Bank Safe?

Ion Bank appears safe based on user ratings. AppsHunter Safety Score for Ion Bank is 97/100.

This assessment is based on 3,802 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 3,108 App Store ratings for Ion Bank.

Is Ion Bank Legit?

Ion Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Ion Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great Bank

Have multiple accounts for 28 yrs and Great customer service, handles situations in a timely manner, and easy to accommodate all my needs as well as my business needs! Thank you for your 28 yrs of service u provided and continue to provide much appreciated!

App is good BUT

Need better security I keep getting hacked

App

I love how easy the app is to navigate, how I can transfer money so quickly, how I can track my purchases and I can also send secure messages if I have a question.

KS

The bank is magnificent.

Best Bank

Always, helpful and easy to use.
Never want another Bank๐Ÿ˜Š

Customer Service

Always a pleasure to speak to a very knowledgeable customer service rep at Ion Bank! Great convenient locations

Review

Love ION bank

Best Bank

Ion is the best bank and best customer service!

Lacking relative to other banks

Itโ€™s basically just their website in app form. Annoyingly, it requires text message authentication within the app. Getting to important info quickly is the entire benefit of an app, so thereโ€™s not much reason to ever use it.

Best app ever

Great app easy to use

Ion Bank

A GREAT BANK!!!

Worst bank app ever?

If I could give 0 stars I would. App goes down need to wait for banking hours. Takes 30 days to get transfers set up. Takes 30 days to get checks. If I knew I would never have used this.

Expert service. Excellent service great service second to none

Your men and women that work in this bank on Horton Hill Road and Route 63
Are just excellent in taking care of my banking needs
I know thereโ€™s a bunch of old people around and Iโ€™m one of them And theyโ€™re aware that I might need their guidance and they are just great
What really stinks?
Is being 16 years old and a 71 year-old body
And every employee you have down there and Iโ€™ve dealt with them all Are all superb in there banking knowledge

Thank you!!!!!!!
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D C

Having the app has help me check any transactions and be able to make transfers in a safe way.

Setting up a new account

It was very easy to set up a new checking account by following the excellent step-by-step procedure in your app. Well done!

Review

Not many colors hard to find what youโ€™re looking for actually dislike the app.

โ™ฅ๏ธโ™ฅ๏ธ

Love this banking app.

Ion bank

I love this bank. I go to the one in Naugatuck CT
and the people are wonderful. When I was trying to buy my car then above helping me make that work

Trash

I hate this app so much it crashes whenever it feels like it they run maintenance constantly on it and it still has problems constantly kicking me out sometimes not even letting me login like itโ€™s not fun

Notifications

2nd time in 2 yrs all transaction notifications have stopped. Last time they started up suddenly after a couple wks, this time itโ€™s been 2 months without. I troubleshot everything including deleting and reinstalling the app. Nothing. No help from ION.