Ion Bank User Reviews

What users say

Top reviews

Best Bank

Always, helpful and easy to use.
Never want another Bank😊

Customer Service

Always a pleasure to speak to a very knowledgeable customer service rep at Ion Bank! Great convenient locations

Review

Love ION bank

Best Bank

Ion is the best bank and best customer service!

Lacking relative to other banks

It’s basically just their website in app form. Annoyingly, it requires text message authentication within the app. Getting to important info quickly is the entire benefit of an app, so there’s not much reason to ever use it.

Best app ever

Great app easy to use

Ion Bank

A GREAT BANK!!!

Worst bank app ever?

If I could give 0 stars I would. App goes down need to wait for banking hours. Takes 30 days to get transfers set up. Takes 30 days to get checks. If I knew I would never have used this.

Expert service. Excellent service great service second to none

Your men and women that work in this bank on Horton Hill Road and Route 63
Are just excellent in taking care of my banking needs
I know there’s a bunch of old people around and I’m one of them And they’re aware that I might need their guidance and they are just great
What really stinks?
Is being 16 years old and a 71 year-old body
And every employee you have down there and I’ve dealt with them all Are all superb in there banking knowledge

Thank you!!!!!!!
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D C

Having the app has help me check any transactions and be able to make transfers in a safe way.

Setting up a new account

It was very easy to set up a new checking account by following the excellent step-by-step procedure in your app. Well done!

Review

Not many colors hard to find what you’re looking for actually dislike the app.

♥️♥️

Love this banking app.

Ion bank

I love this bank. I go to the one in Naugatuck CT
and the people are wonderful. When I was trying to buy my car then above helping me make that work

Trash

I hate this app so much it crashes whenever it feels like it they run maintenance constantly on it and it still has problems constantly kicking me out sometimes not even letting me login like it’s not fun

Notifications

2nd time in 2 yrs all transaction notifications have stopped. Last time they started up suddenly after a couple wks, this time it’s been 2 months without. I troubleshot everything including deleting and reinstalling the app. Nothing. No help from ION.

Almost too good to be true!

Not sure how they do it, but Ion Bank has the best technology that’s easy to use and they are a community bank that when I do call or go in, they know who I am and really want to help me! Long live ion!

Expert service

Thank you!!!

Bank staff in Woodbury

I think the bank staff, tellers and manager, in your Woodbury branch, are the best of any bank I’ve ever delt with.They are truly a home town bank who have, on numerous occasions, gone far beyond the norm to account this daft old man.I think your security department could used to be a bit more customer focused. They are over the edge with their security requirements.Far beyond any bank that I’ve dealt with.
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ION

Always quick and easy for business and personal.