Don’t buy these cameras
I don’t know if it’s the cameras or this app but this all never works. So i have two cameras now that i can’t connect to this app so it’s pointless. The app has clearly been forgotten. Hasn’t been updated in 4 months. The app won’t let me re-add my cameras so it was all a waste of money.
Works great
As long as you keep up with the updates everything works great. I have had three cameras on my system for going on 6 years now. Obviously as with any technology, there have been a few bumps along the way, but i consider this money well spent and completely satisfied.
Crap
Goes off-line a lot in my view it cuts out. Not worth wasting your time fighting with it
Unable to use my ap 5 camera unused
Please help me sign in and reload these cameras... the system is down....I need my cameras...
Does not work with iOS
Don’t know why it’s on Apple store now that it does not work with iOS! Here is direct from developer;
iOS app has an issue related to camera registration. We will fix this issue in next release.
Till then, for camera registration, please use iON web-portal.
iOS app has an issue related to camera registration. We will fix this issue in next release.
Till then, for camera registration, please use iON web-portal.
App needs update
When you try to update camera WiFi settings, the drop down box does not show available networks, so you cannot choose the one you want to connect to, the password box does work though. Need help/update, or let people know if there is no more support for product.
Ion the home
Absolute junk. I have 3 of these cameras. I have tried literally hundreds of times to get them to work. Even tried on different networks. Donot buy this camera.
NEW UPDATE ISSUES
Since this new update I just did last night, I’ll try to open the app and the normal load screen will come up but within a few seconds the app just closes with not even a notice of it crashing or anything. This needs to be fixed ASAP! I can’t even log onto the app or anything it will NOT load up what so ever and constantly closes since this update. I’ve tried all day long since I’ve updated it.
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No Longer Working! 😠😠😤
I agree with the other recent reviews. I used to use this camera for years without issue to check on my dog during the day. Won’t connect any longer! Has been months that it lost signal and I’ve tried to reconnect it to wi-fi over and over and it has failed EVERY TIME now. So frustrating. Waste of time! If I’d have known it would become obsolete and not be able to update, I’d have not purchased this camera. Will avoid this product line in the future.
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Doesn’t work anymore
The videos’ pictures would either be frozen or the video would playback from the middle and then switch to the beginning. Online said to reset it which I did. Now after trying to connect to my WiFi for over an hour, it doesn’t connect. I am ready to trash it. Tried once a day to connect and it no longer connects.
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Worthless!
I have tried multiple times to connect the camera to my wireless network through this app. It always looks like it completes, but then the camera goes back to an alternating blinking red and blue light. That’s not even one of the 3 troubleshooting options. I’ve had the camera too long to return it, so I’m just tossing it into trash. Don’t waste your money.
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App needs fixing!
I cannot do a live view at all!
It’s frozen and won’t live view!
Fix it please!!
It’s frozen and won’t live view!
Fix it please!!
Doesn’t work
Had this camera for a few weeks now and have tried connecting camera to app and it always fails to connect. Have even tried using other WiFi connections at family members houses to make sure it wasn’t mine and still nothing. Have tried to call the number for “help” and number if for a recording to tell you to visit their website that doesn’t absolutely nothing to address any issues. Worst product purchased in a while and deff worst customer service of a company. SAVE YOUR MONEY, DONT BUY THIER PRODUCTS!
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Piece of crap
Piece of crap worked fine when I first got it. Wanted to change locations. Will no longer sync with phone. And you call the number and get a recording to go to web site live chat which does not exist. And no response to email. Don’t waste your money
Worst support ever
As other reviewers say, events are all black screen. No longer is there a preview shot. When played, the video does not play, or it jumps around. Audio plays, but no video. Tried to contact customer support, but they never acknowledge or answer email, and their 800 number tells you to visit their website. Terrible. If I could, would give them no stars.
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1 star is too many
Nothing works, can't troubleshoot, can't contact them (the number is either wrong or they don't use it), get literally any other camera.
It’s ok when it actually works
It goes offline a lot.
You should be ashamed
What junk, the people in charge of this organization should be ashamed for putting out a device like this. It freezes on one frame and takes hours to update. Not exactly sure what it is good for. Home security...no, baby monitor...no, video chat...no. It did serve one purpose to put money in the makers pocket.
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UNRELIABLE TRASH
The most unreliable trash! I have this camera to watch my place when I’m on vacation and to make sure my cat is eating and drinking enough. It just stops working randomly. Right now I have a still image from God knows how long ago and no events triggering. I can’t wait to get rid of this and get another brand!
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Poor technology
Don’t waste your time! Images are 30sec late. Audio is horrible. 6 months later, camera just stopped connecting and customer service is a message no one ever answers. Waste of money
