Doesn’t work!
You can’t make an account it just asks you for your account password and username
App
Useless app
Archived App (Last seen on 4 Feb 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Manage your broadband account, including renewals, upgrades, and payment requests. You can also register complaints, rate engineers, and receive important notifications.
✓Renew broadband account
✓Advance broadband renewal
✓Upgrade broadband package
✓Payment pickup requests
✓Register complaints
✓Rate visiting engineers
✓Receive notifications
Show original description
What's New in ION
1.7
August 3, 2020
- Login workflow - Performance and Bug fixes
User reviews
Developer apps
FAQ
How do I renew my ION broadband account?
You can renew your ION broadband account by tapping the 'Renew Now' button on the home screen. The renewal date will be effective from the date of renewal, adjusting any balance amount. Payments can be made via credit/debit card, wallet, or net banking, or you can request a pickup.
Can I upgrade my ION broadband package through the app?
Yes, you can upgrade your existing broadband package by clicking the 'Upgrade Package' button on the home screen. The app facilitates this process for subscribers.
How can I request a payment pickup for my ION bill?
To request a payment pickup, navigate to the 'Put in a payment pickup request' option. You can select a preferred date and time, which will be communicated to the collection team for cash, cheque, or POS machine payments.
What payment methods are accepted for ION broadband renewals and upgrades?
ION-App supports payments through credit/debit cards, wallets, and net banking. Additionally, you can request a pickup for cash or cheque payments or use a POS machine.
How do I register a complaint with ION using the app?
Subscribers can launch a complaint directly through the app by selecting the 'Register a complaint' option. The app allows you to submit and track the status of your complaint.
Can I rate the engineers who visit my home through ION-App?
Yes, after receiving service from a visiting engineer, you can rate their performance directly within the app under the 'Rate an engineer' section.
What kind of notifications can I expect from ION-App?
The app provides notifications for renewal reminders, pickup request status, complaint status updates, and information on value-added services. These are all accessible via the notifications tab.
Is ION-App available on Android devices?
Based on the provided data, ION-App is supported on iPhone, iPad, and iPod. Compatibility with Android devices is not specified.
